[Backlogmanager] [FIWARE-JIRA] (HELP-8747) [fiware-stackoverflow] fiware horizon can' t open portal

[Fernando Lopez (JIRA)]

     [ https://jira.fiware.org/browse/HELP-8747?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez updated HELP-8747:
---------------------------------
    Status: Answered  (was: In Progress)

> [fiware-stackoverflow] fiware horizon can't open portal
> -----------------------------------------------------------
>
>                 Key: HELP-8747
>                 URL: https://jira.fiware.org/browse/HELP-8747
>             Project: Help-Desk
>          Issue Type: Monitor
>          Components: FIWARE-TECH-HELP
>            Reporter: Backlog Manager
>            Assignee: Alvaro Alonso
>              Labels: fiware, horizon
>
> Created question in FIWARE Q/A platform on 08-11-2016 at 14:11
> {color: red}Please, ANSWER this question AT{color} https://stackoverflow.com/questions/40488432/fiware-horizon-cant-open-portal
> +Question:+
> fiware horizon can't open portal
> +Description:+
> I've installed keyrock and horizon on a Ubuntu v.14.04 image using the install guide from here . Keyrock and horizon run without errors. When I want to access the portal on localhost:8000 I get the error from keystone Unauthorized: The request you have made requires authentication. (HTTP 401)
> The full trace is:   
> Unauthorized: The request you have made requires authentication. (HTTP 401)
> Traceback (most recent call last):
>   File "/home/ubuntu/horizon/openstack_dashboard/fiware_api/keystone.py", line 982, in _get_element_and_cache
>     resource_element = function(request, element)
>   File "/home/ubuntu/horizon/openstack_dashboard/fiware_api/keystone.py", line 1014, in <lambda>
>     request, basic, lambda req, n: internal_keystoneclient(req).roles.find(name=n), pickle_props=['name'])
>   File "/home/ubuntu/horizon/openstack_dashboard/fiware_api/keystone.py", line 64, in internal_keystoneclient
>     cache.set(CACHE_CLIENT, keystoneclient.session.get_token(), INTERNAL_CLIENT_CACHE_TIME)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/session.py", line 610, in get_token
>     return (self.get_auth_headers(auth) or {}).get('X-Auth-Token')
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/session.py", line 589, in get_auth_headers
>     return auth.get_headers(self, **kwargs)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/auth/base.py", line 114, in get_headers
>     token = self.get_token(session)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/auth/identity/base.py", line 104, in get_token
>     return self.get_access(session).auth_token
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/auth/identity/base.py", line 144, in get_access
>     self.auth_ref = self.get_auth_ref(session)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/auth/identity/v3.py", line 127, in get_auth_ref
>     authenticated=False, log=False, **rkwargs)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/session.py", line 488, in post
>     return self.request(url, 'POST', **kwargs)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/utils.py", line 318, in inner
>     return func(*args, **kwargs)
>   File "/home/ubuntu/horizon/.venv/src/python-keystoneclient/keystoneclient/session.py", line 389, in request
>     raise exceptions.from_response(resp, method, url)
> Unauthorized: The request you have made requires authentication. (HTTP 401)
> Traceback (most recent call last):
>   File "/usr/lib/python2.7/wsgiref/handlers.py", line 85, in run
>     self.result = application(self.environ, self.start_response)
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/contrib/staticfiles/handlers.py", line 64, in __call__
>     return self.application(environ, start_response)
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/core/handlers/wsgi.py", line 168, in __call__
>     self.load_middleware()
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/core/handlers/base.py", line 46, in load_middleware
>     mw_instance = mw_class()
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/middleware/locale.py", line 23, in __init__
>     for url_pattern in get_resolver(None).url_patterns:
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/core/urlresolvers.py", line 367, in url_patterns
>     patterns = getattr(self.urlconf_module, "urlpatterns", self.urlconf_module)
>   File "/home/ubuntu/horizon/.venv/local/lib/python2.7/site-packages/django/core/urlresolvers.py", line 361, in urlconf_module
>     self._urlconf_module = import_module(self.urlconf_name)
>   File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
>     __import__(name)
>   File "/home/ubuntu/horizon/openstack_dashboard/urls.py", line 36, in <module>
>     from openstack_dashboard.dashboards.idm_admin.user_accounts \
>   File "/home/ubuntu/horizon/openstack_dashboard/dashboards/idm_admin/user_accounts/views.py", line 28, in <module>
>     from openstack_dashboard.dashboards.idm_admin.user_accounts \
>   File "/home/ubuntu/horizon/openstack_dashboard/dashboards/idm_admin/user_accounts/forms.py", line 195, in <module>
>     class UpdateAccountForm(forms.SelfHandlingForm, UserAccountsLogicMixin):
>   File "/home/ubuntu/horizon/openstack_dashboard/dashboards/idm_admin/user_accounts/forms.py", line 202, in UpdateAccountForm
>     choices=get_account_choices())
>   File "/home/ubuntu/horizon/openstack_dashboard/dashboards/idm_admin/user_accounts/forms.py", line 172, in get_account_choices
>     use_idm_account=True),
>   File "/home/ubuntu/horizon/openstack_dashboard/fiware_api/keystone.py", line 1014, in get_basic_role
>     request, basic, lambda req, n: internal_keystoneclient(req).roles.find(name=n), pickle_props=['name'])
>   File "/home/ubuntu/horizon/openstack_dashboard/fiware_api/keystone.py", line 989, in _get_element_and_cache
>     exceptions.handle(request)
>   File "/home/ubuntu/horizon/horizon/exceptions.py", line 291, in handle
>     messages.error(request, message or fallback)
>   File "/home/ubuntu/horizon/horizon/messages.py", line 83, in error
>     fail_silently=fail_silently)
>   File "/home/ubuntu/horizon/horizon/messages.py", line 41, in add_message
>     if not horizon_message_already_queued(request, message):
>   File "/home/ubuntu/horizon/horizon/messages.py", line 28, in horizon_message_already_queued
>     if request.is_ajax():
> AttributeError: 'NoneType' object has no attribute 'is_ajax'
> [08/Nov/2016 12:42:40] "GET / HTTP/1.1" 500 59
> According to the docs the portal should show itself without prior authentication. What can I do to fix this?  



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