[Backlogmanager] [FIWARE-JIRA] (HELP-14469) [fiware-stackoverflow] Cannot open ports on Fiware Lab Cloud VM instance

[Fernando Lopez (JIRA)]

     [ https://jira.fiware.org/browse/HELP-14469?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez updated HELP-14469:
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    Status: Answered  (was: In Progress)

> [fiware-stackoverflow] Cannot open ports on Fiware Lab Cloud VM instance
> ------------------------------------------------------------------------
>
>                 Key: HELP-14469
>                 URL: https://jira.fiware.org/browse/HELP-14469
>             Project: Help-Desk
>          Issue Type: Monitor
>          Components: FIWARE-TECH-HELP
>            Reporter: Backlog Manager
>            Assignee: Fernando Lopez
>              Labels: connection-timeout, filab, fiware, port
>
> Created question in FIWARE Q/A platform on 31-07-2018 at 11:07
> {color: red}Please, ANSWER this question AT{color} https://stackoverflow.com/questions/51609559/cannot-open-ports-on-fiware-lab-cloud-vm-instance
> +Question:+
> Cannot open ports on Fiware Lab Cloud VM instance
> +Description:+
> On Fiware Lab Cloud, I created an instance, Ubuntu 16.04, added floating IP address, add rules to default security group to open ports and add that security group to instance. I also created new security group with rules and added it to the instance. On Ubuntu, the firewall is inactive, and app is running on port 3000. It can be reached locally. But I still cannot connect to the port 3000 by IP address or hostname I assigned to it, every connection is timeout, and online tool returns that port is closed.



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