[Backlogmanager] [FIWARE-JIRA] (HELP-22926) [fiware-stackoverflow] Orion Runtime Error (error ' Timeout was reached' forwarding ' Update' to providing application)

[Fernando Lopez (JIRA)]

     [ https://jira.fiware.org/browse/HELP-22926?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez reassigned HELP-22926:
-------------------------------------

    Assignee: Miguel Ángel Pedraza

> [fiware-stackoverflow] Orion Runtime Error (error 'Timeout was reached' forwarding 'Update' to providing application)
> -------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: HELP-22926
>                 URL: https://jira.fiware.org/browse/HELP-22926
>             Project: Help-Desk
>          Issue Type: Monitor
>          Components: FIWARE-TECH-HELP
>            Reporter: Backlog Manager
>            Assignee: Miguel Ángel Pedraza
>              Labels: fiware, fiware-orion
>
> Created question in FIWARE Q/A platform on 21-11-2023 at 13:11
> {color: red}Please, ANSWER this question AT{color} https://stackoverflow.com/questions/77523166/orion-runtime-error-error-timeout-was-reached-forwarding-update-to-providin
> +Question:+
> Orion Runtime Error (error 'Timeout was reached' forwarding 'Update' to providing application)
> +Description:+
> We have an IoT platform environment on AWS EKS that uses a fiware stack comprising iotagent, Orion (version 3.4.0), and Draco.
> Our objective is to conduct scalability testing for 420 devices. For every 50 seconds, a command request is sent from a device simulator to the spring boot application API(running on EKS), this in turn calls ORION and updates the payload in Mongodb of ORION.
> the payload will send a Batch update Orion call (POST http://orion:1026/v2/op/update), using fiware-service and fiware-servicepath with payload.
> Please find the payload information below.
> curl -iX POST \
>   'http://orion:1026/v2/op/update' \
>   -H 'Content-Type: application/json' \
>   -H 'fiware-service: building' \
>   -H 'fiware-servicepath: /building' \
>   -d '{"actionType":"update",
>   "entities":[{"heater":{"type":"command","value":{"requestTime":"2023-11-17T18:50:00.060",
>   "payload":{"heater-heater_7_status":"on","requestTimestamp":"2023-11-17T18:49:59.091",
>   "heater-heater_8_status":"on"},
>   "transactionId":"fbxxx679-87a5-4xxx-83fb-049xxxxxc7df"}},
>   "id":"urn:ngsi-ld:Equipment:heater001",
>   "type":"Equipment"}]}
> We are facing this error in the spring boot application REST API call response from Orion:
> {"error":"NotFound","description":"The requested entity has not been found. Check type and id"}
> Upon checking Orion log , we see below message response:
> fiware-orion   | ERROR at 10:16:34  postUpdateContext.cpp[190]: Runtime Error (error 'Timeout was reached' forwarding 'Update' to providing application)
> Has anyone encountered this problem before? If so, could you please share the solution that worked for you?
> I am grateful for your assistance!



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