Dear Piotr, In general we do not offer windows licenses. Poznan can do it if they want to but in general we do not consider windows a usual offering since we work with free open source software and windows does definitely not fall in this category. I d not know if you have already contacted FIWARE lab support (fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> ) to check if you can ask the Poznan nodes for IP addresses. As regards the status of your account , the ticket status is "scheduled"- You can ask for more details to the person assigned. I will send you his email address in private. Regards, Miguel El 28/04/2015 a las 12:06, Piotr Nowacki (iEHR.eu) escribió: Hi, This is Piotr, from iEHR.eu team working on Platan project as part of FICHe (Future Internet CHallenge eHealth) FIWARE Accelerator program. I do have two questions, where your help will be appreciated. First, what is the reason behind Windows Server instances being available only in Poznan and not on any other Node? With Poznan not having a public IP address its makes it quite a hurdle to get our PoC hosted on FIWARE. Second, I have requested an account upgrade a while ago (April 14), but given no access to your JIRA I am unable to understand the status of the ticket (FLUA-11). I have requested resources in Poznan there but I still see 0 public IPs available for me when I try to create an instance using https://cloud.lab.fiware.org Console. Appreciate your help! regards, Piotr Nowacki _______________________________________________ Fiware-general-help mailing list Fiware-general-help at lists.fi-ware.org<mailto:Fiware-general-help at lists.fi-ware.org> https://lists.fi-ware.org/listinfo/fiware-general-help -- Please update your address book with my new e-mail address: miguel.carrillopacheco at telefonica.com<mailto:miguel.carrillopacheco at telefonica.com> ---------------------------------------------------------------------- _/ _/_/ Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica _/ _/_/_/ _/ _/ Investigación y Edifico Oeste 1, Planta 6 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N _/ _/_/ 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: miguel.carrillopacheco at telefonica.com<mailto:miguel.carrillopacheco at telefonica.com> Follow FIWARE on the net Website: http://www.fiware.org Facebook: https://www.facebook.com/eu.fiware Twitter: http://twitter.com/Fiware LinkedIn: https://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-acceleration-help/attachments/20150430/b2b1f985/attachment.html>
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