[Fiware-ceedtech-coaching] Account upgrade

[Meindert Kamphuis]

Quick questions:
How long does the account upgrade take?
And, is this the proper channel to ask these question?

All contact links in the [FI-WARE-JIRA] emails link to jira.fiware.org, 
which I can't access.
Should I be able to access that, or is this for internal use only?
ps. The 'forgot password' feature there tells me that it sent an reset 
email to me, but it lies! :)
(No, it is not in my spam folder)

Comment:
I suspect I can't get a public ip in Berlin because I haven't had my 
resources allocated in Berlin yet.
But, the error does not really reflect this:
---
Error allocating IP address. Cause: 500 Error
{"computeFault": {"message": "The server has either erred or is 
incapable of performing the requested operation.", "code": 500}}
---

Cheers!