Dear Thierry, that page to be published every time we need to do some maintenance is good. Of course unexpected unavailabilities of the service are more difficult to be handled compared to planned interventions. Anyway, we can inspect possible configurations that can work in most of the situations. The same approach should be put in place also by the other "front end" services ... web site, wiki, Academy ... BR Davide 2015-06-09 16:22 GMT+02:00 <thierry.nagellen at orange.com>: > I think we are going into the direction of pre-production technical chain > where pre-prod could also be the backup. I was not going into this > direction because at the end there is a financial issue in replicating > hardwares or VM in two different environments to be sure that both are not > impacted in the same time but of course it is a good solution. > > For the IdM, there is an issue also regarding the different configurations > on the nodes so you can have some backup solution for the general instance > but a new configuration will always impacted differently the other nodes so > you cannot really backup all nodes where FIWARE Lab users have their VMs. > > For the catalogue concern, one of the solution, at least for > communication, will be to have a page explaining that we have a concern or > the website is under maintenance just to avoid a network error message; > This is a patch, not a solution. > > BR > Thierry > > -----Message d'origine----- > De : MIGUEL CARRILLO PACHECO [mailto:miguel.carrillopacheco at telefonica.com > ] > Envoyé : mardi 9 juin 2015 16:12 > À : Philipp Slusallek; NAGELLEN Thierry IMT/OLPS; > fiware-coaches at lists.fi-ware.org; fiware-chapter-leaders at lists.fiware.org; > fiware-chapter-architects at lists.fiware.org > Cc : Pedro Rodriguez > Objet : Re: [Fiware-chapter-architects] [Fiware-chapter-leaders] SMEs > event in Warsaw: catalogue down... > > Hi, > > Your proposal sounds good. These would improve the reaction time to > unexpected events. The things that spring to mind are: website, cloud > portal, academy, forge, JIRA, catalogue and Q&A platform (yes, you do not > know this one yet). We'll see. > > This would have not made a difference in the case of the problems we > experiences in FIWARE Lab last week but in this case it would have worked > well. > > Thierry, the resources I mention are monitored and we receive automated > warnings by email when something happens. Anyone could be subscribed to > them. In this case it was not that the system fell. The monitoring of > Red.es warned us of he problem (it worked well) and we decided to take > urgent action to restore yesterday's backup and patch it. > > I am not sure if this concrete case could be improved beyond than the > proposal that Philippic has put forward. > > Regards, > > Miguel > > El 09/06/2015 a las 13:02, Philipp Slusallek escribió: > > Hi, > > > > Maybe its worth talking about failover setups, such that we do not > > have to bring the catalog down in order to work on it but can switch > > to another instance, which upgrading the first. > > > > We are discussing a similar approach for the IdM but it seems we need > > it also for others essential services that we offer, now that eople > > are actually using it. We also need to take it into account for future > > architectural design. > > > > Having a good answer also in that direction would be good to have > > ready at the review. > > > > > > Best, > > > > Philipp > > > > Am 09.06.2015 um 12:18 schrieb thierry.nagellen at orange.com: > >> Hi Miguel > >> > >> > >> > >> As I wrote I’m not blaming anyone and you, like myself, cannot be > >> aware of all presentations which are made for accelerators or other > >> events. My point is that I want everybody in the project is really > >> aware of the troubles we have currently. Today FIWARE Lab and > >> eLearning platform are OK but catalogue is done. Last time it was > FIWARE Lab which was done. > >> > >> > >> > >> This is a point we will have to explain during the review because > >> Accelerators have also all feedback from SMEs and EC could clearly > >> ask us to dedicate more resources (all resources?) to be operational… > >> I am not in favour of that but this is a risk. > >> > >> > >> > >> I am also not an expert in monitoring but maybe this is where we have > >> to do something to be aware earlier of some issues without waiting for > tickets. > >> > >> > >> > >> BR > >> > >> Thierry > >> > >> > >> > >> *De :*MIGUEL CARRILLO PACHECO > >> [mailto:miguel.carrillopacheco at telefonica.com] > >> *Envoyé :* mardi 9 juin 2015 12:11 > >> *À :* NAGELLEN Thierry IMT/OLPS; fiware-coaches at lists.fi-ware.org; > >> fiware-chapter-leaders at lists.fiware.org; > >> fiware-chapter-architects at lists.fiware.org > >> *Cc :* Pedro Rodriguez > >> *Objet :* Re: [Fiware-chapter-leaders] SMEs event in Warsaw: > >> catalogue down... > >> > >> > >> > >> Dear Thierry, > >> > >> The catalogue was attacked tonight exploiting a vulnerability of Drupal. > >> > >> We were patching it right now but we stopped the process (risking new > >> attacks) Please let us know once you are done because we need to fix > this. > >> > >> We ignored that you were presenting this now, how could we know! > >> > >> Regards, > >> > >> Miguel > >> > >> El 09/06/2015 a las 11:58, thierry.nagellen at orange.com > >> <mailto:thierry.nagellen at orange.com> escribió: > >> > >> Hi all, > >> > >> > >> > >> Just to be sure that everybody is aware that it is a really bad > >> point explaining FIWARE and FIWARE Lab in front of 50 SMEs > (European > >> Pioneers) and not be able to reach the main portal for SMEs to > >> discover FIWARE GEs. > >> > >> > >> > >> I’m not blaming anybody but too many people are not aware we are > not > >> attracting people currently with this kind of concern. > >> > >> > >> > >> BR > >> > >> *Thierry Nagellen* > >> > >> */Program Manager Future Internet/* > >> *Orange Labs Products & Services* > >> 905 rue Albert Einstein > >> 06921 Sophia Antipolis Cedex > >> +33 492 94 52 84 > >> +33 679 85 08 44 > >> > >> > >> > >> > >> _____________________________________________________________________ > >> ____________________________________________________ > >> > >> > >> > >> Ce message et ses pieces jointes peuvent contenir des > >> informations confidentielles ou privilegiees et ne doivent donc > >> > >> pas etre diffuses, exploites ou copies sans autorisation. 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Merci. > >> > >> This message and its attachments may contain confidential or > >> privileged information that may be protected by law; they should not be > distributed, used or copied without authorisation. > >> If you have received this email in error, please notify the sender and > delete this message and its attachments. > >> As emails may be altered, Orange is not liable for messages that have > been modified, changed or falsified. > >> Thank you. > >> > >> > >> > >> _______________________________________________ > >> Fiware-chapter-architects mailing list > >> Fiware-chapter-architects at lists.fi-ware.org > >> https://lists.fi-ware.org/listinfo/fiware-chapter-architects > >> > > -- > > Please update your address book with my new e-mail address: > miguel.carrillopacheco at telefonica.com > > ---------------------------------------------------------------------- > _/ _/_/ Miguel Carrillo Pacheco > _/ _/ _/ _/ Telefónica Distrito Telefónica > _/ _/_/_/ _/ _/ Investigación y Edifico Oeste 1, Planta 6 > _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N > _/ _/_/ 28050 Madrid (Spain) > Tel: (+34) 91 483 26 77 > > e-mail: miguel.carrillopacheco at telefonica.com > > Follow FIWARE on the net > > Website: http://www.fiware.org > Facebook: https://www.facebook.com/eu.fiware > Twitter: http://twitter.com/Fiware > LinkedIn: https://www.linkedin.com/groups/FIWARE-4239932 > ---------------------------------------------------------------------- > > > ________________________________ > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, > puede contener información privilegiada o confidencial y es para uso > exclusivo de la persona o entidad de destino. Si no es usted. el > destinatario indicado, queda notificado de que la lectura, utilización, > divulgación y/o copia sin autorización puede estar prohibida en virtud de > la legislación vigente. Si ha recibido este mensaje por error, le rogamos > que nos lo comunique inmediatamente por esta misma vía y proceda a su > destrucción. > > The information contained in this transmission is privileged and > confidential information intended only for the use of the individual or > entity named above. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution or > copying of this communication is strictly prohibited. If you have received > this transmission in error, do not read it. Please immediately reply to the > sender that you have received this communication in error and then delete > it. > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, > pode conter informação privilegiada ou confidencial e é para uso exclusivo > da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário > indicado, fica notificado de que a leitura, utilização, divulgação e/ou > cópia sem autorização pode estar proibida em virtude da legislação vigente. > Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique > imediatamente por esta mesma via e proceda a sua destruição > > > _________________________________________________________________________________________________________________________ > > Ce message et ses pieces jointes peuvent contenir des informations > confidentielles ou privilegiees et ne doivent donc > pas etre diffuses, exploites ou copies sans autorisation. Si vous avez > recu ce message par erreur, veuillez le signaler > a l'expediteur et le detruire ainsi que les pieces jointes. Les messages > electroniques etant susceptibles d'alteration, > Orange decline toute responsabilite si ce message a ete altere, deforme ou > falsifie. Merci. > > This message and its attachments may contain confidential or privileged > information that may be protected by law; > they should not be distributed, used or copied without authorisation. > If you have received this email in error, please notify the sender and > delete this message and its attachments. > As emails may be altered, Orange is not liable for messages that have been > modified, changed or falsified. > Thank you. > > _______________________________________________ > Fiware-chapter-leaders mailing list > Fiware-chapter-leaders at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-chapter-leaders > -- Davide Dalle Carbonare IT Solution Architect Engineering Ingegneria Informatica S.p.A. - www.eng.it Mob: +39-346-3207983 @davdalle <https://twitter.com/davdalle> | linkedin <https://www.linkedin.com/in/davidedallecarbonare> | about.me <http://about.me/davidedallecarbonare> -------------- next part -------------- An HTML attachment was scrubbed... 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