[Fiware-coaches] Please, update or answer issues in the help desk!!

[Federico Michele Facca]

Hi Ilknur,
I think that the general policy is that if a user does not reply in 48
hours. you close the ticket. in case there are still problmes, he will open
it again!

federico

Br,
Federico

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On Mon, Nov 30, 2015 at 9:59 AM, Chulani, Ilknur <ilknur.chulani at atos.net>
wrote:

> Hi Manuel,
>
>
>
> I can clarify at least for the tickets that belong to my team-  in all our
> tickets (or the associated HELP tickets), we are waiting for response from
> the users. I will add some notes now to these tickets to make this more
> apperant.
>
>
>
> Best regards,
>
>
>
> ilknur
>
>
>
> *From:* fiware-coaches-bounces at lists.fiware.org [mailto:
> fiware-coaches-bounces at lists.fiware.org] *On Behalf Of *MANUEL ESCRICHE
> VICENTE
> *Sent:* Monday, November 30, 2015 10:43 AM
> *To:* fiware-coaches at lists.fiware.org
> *Subject:* [Fiware-coaches] Please, update or answer issues in the help
> desk!!
>
>
>
> Dear  Coaches,
>
>
>
> Please, answer or update issues in the help desk. Thanks!!
>
>
>
> *Every issue should be answered the same day is received*.
>
> So it’s difficult for me to understand the status of some of the issues in
> the list below:
>
>
>
> http://backlog.fiware.org/helpdesk/coaches?sortedby=age
>
>
>
>
>
>
>
> Thanks for cooperation!!
>
> Kind regards,
>
> Manuel
>
>
>
>
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