¡Hola Juanjo! Más allá de los personajes en cuestión... y del dolor de cabeza que nos han dado antes, durante y ... después... Sugiero hablemos sobre la respuesta consensuada a este mensaje, de momento por email ya que ha sido su canal. En mi opinión hay varias opciones: 1) Responder simplemente de forma muy aséptica dándoles las gracias por su feedback y tomando nota de sus comentarios para seguir mejorando. 2) Responder a las acusaciones que están haciendo tanto a TID como a la atención recibida en Campus de forma "polite" y aséptica. El mensaje sería: 8.000 campuseros han pasado por Campus y 37 equipos de FI-WARE que han dado una valoración muy positiva de su experiencia. Sentimos que su experiencia no haya sido positiva pero... 3) Pasamos de responderles. Cuando vuelvas de Bruselas lo hablamos porfa. Como ya habíamos comentado, esperábamos algún acción similar a esta. Afortunadamente no la liaron en la entrega de premios pero nunca se sabe el ruido que quieren hacer y a quíen han copiado... Un abrazo, Raúl Raúl Sánchez Futura Networks & Campus Party Madrid, Spain +34-659311383 The information in this e-mail (including attachments) is confidential and may be legally privileged. If you are not an intended recipient, please immediately inform the sender and delete this e-mail and any attachments. Futura Networks and Asociación E3 Futura do their part to protect our world: please consider the environment before printing this message. _____ De: fiware-comms-bounces at lists.fi-ware.eu [mailto:fiware-comms-bounces at lists.fi-ware.eu] En nombre de Juanjo Hierro Enviado el: lunes, 03 de febrero de 2014 21:15 Para: CARLOS RALLI UCENDO; FERMIN GALAN MARQUEZ; FRANCISCO ROMERO BUENO; FERNANDO LOPEZ AGUILAR CC: Paco Ragageles; Ángel Hernández; fiware-comms at lists.fi-ware.eu Asunto: [Fiware-comms] Mail de los rusos ... no tiene desperdicio Me lo ha pasado Stefano, que lo ha recibido (la lista de destinatarios está oculta, así que algunos tal vez lo hayais recibido). No debían de tener mi dirección de correo, así que yo no lo he recibido. Sin palabras. -------- Original Message -------- Subject: Fwd: Problems of Telefonica I+D Date: Mon, 3 Feb 2014 16:25:46 +0100 From: stefano de panfilis <mailto:stefano.depanfilis at eng.it> <stefano.depanfilis at eng.it> To: Juanjo Hierro <mailto:jhierro at tid.es> <jhierro at tid.es> enjoy the reading :-) ciao, stefano ---------- Forwarded message ---------- From: Ignat Ignatov <mailto:ignat99 at gmail.com> <ignat99 at gmail.com> Date: 2014-02-02 Subject: Fwd: Problems of Telefonica I+D To: Hello, As it was in fact :-) Regards, ignat P.S. Wi-Fi not working ---------- Forwarded message ---------- From: Ignat Ignatov <mailto:ignat99 at gmail.com> <ignat99 at gmail.com> Date: 2014-01-30 Subject: Fwd: Problems of Telefonica I+D To: Eduardo Martín <mailto:eduardo.martin at futuranetworks.com> <eduardo.martin at futuranetworks.com>, JAVIER DE PEDRO SANCHEZ <mailto:jdps at tid.es> <jdps at tid.es> ---------- Forwarded message ---------- From: Kestutis Januskevicius <mailto:infohata at gmail.com> <infohata at gmail.com> Date: 2014-01-30 Subject: Re: Problems of Telefonica I+D To: Ignat Ignatov <mailto:ignat99 at gmail.com> <ignat99 at gmail.com> Hello Dear Sirs, We have arrived by plane to the Sao Paulo 1 day earlier that would catch the senseless rally at 18.30 on 27th evening. Our daily flight option via Amsterdam lands ~19:00 in Brazil. We have paid more expensive flight tickets and night in hotel as extra just to participate in that introduction rally, which as we found out was not really necessary. From the email we received 1 week before the campus party event, it looked like it is necessary. We were not told that in Sao Paulo we may get stuck with such problems like getting money out of our cards, as not all bank machines accept european cards. We have spent over 3 hours to change money for the ticket to metro to Tiete station as we left our hotel. A simple message in advance that we can get money in CityBank would have solved the problem. Information about directions to the CPBR hangar did not exist until the last night before our flight. It came only in Portuguese language and only directions to the street where to find a free shuttle bus. The shuttle service from Portuguesa-Tiete was 500 meters away from the exit of the Tiete station, opposite of the CPBR hangar, which, as we found out, was not more than 1km away from Tiete. We did not get any directions how to get to the CPBR from the airport. That information was very difficult to find, as all the information available was only in Portuguese. As we have arrived to the campus area, we have found a complete chaos. We spent like 2 hours to get into the camp, going round and round the camp with all our heavy luggage, leading by confused campus party staff, to get our tent without a mattress (we have almost learned necessary portuguese by then), and to find a surprise that we will have to pay for food the price like in a 4 star hotel. We were not advised that we will not get a mattess in our tent, we did not had a chance to buy it. The two nights we have spent in the camp made us to seek medical assistance and almost made us crazy. We expected Telefonica to provide us a normal sleeper, normal living and working conditions and acceptable food for the fact that we have to work for their benefit. Furthermore, nobody has issued a sticker on our equipment, though I have registered it on the site in advance. We had issues with the security staff on the exit about that. The tent provided was too intimate for two adult man. We could not agree to sleep in that together. Because of that, there were a lot of people sleeping all around the campus - armchairs, chairs, tables, even floor where carpet was softer than a concrete under the tent. The day before the presentation on the FiWare stand there was no internet or network operational. Part of our prototype required pre-configuration of network to demonstrate it. So we could not prepare our prototype to show it even if we were ready to do that. As we have found out later, nobody had a live hardware or software prototype demo. We were told of big opportunities to meet investors, possible partners, present our project, press coverage. All we got is a horde of children playing games and using Facebook and making noise 24h/day. We did not get a single investor contact, not a single possible partner contact, and our "competitors" had a hostile look on us. We have presented our project in an unbearable noisy environment in the dark with zero audience. We had to use flash lights to see our surroundings during the presentation session, which also took place about 1 hour late on schedule. The parallel presentations of separate two categories took place at the same area and were disturbing each other, additionally to the unbearable noise from the surroundings. We were also told that working language of the event will be English, but the only moments where we had English were the encounters with Fi-Ware/Telefonica. We also have found out that Telefonica experts are not interested in technical subtleties of our solution, all they care is how to tie our project to as much as possible of their products. Most of the technology we showed they saw for the first time, and it looked like they do not know the technical side of the hardware for Smart Home and Smart City. However, they were very arrogant and incorrect - as for example, we went to the jury group who were evaluating software projects and informed that our presentation in the business group is technically well developed and we believe that it would be useful for them. We were offensively rejected and told that we might show it to them later. It was about the most advanced and expensive sensors, which are widely used for home automation. None of the members of the technical group did not show the slightest ineteresa to this topic. After the presentation we have got a few disconnected questions, no feedback on our project, without clear instructions what exactly we should present on the Firday 31st/January session. They did not ask to get the material about our project, did not take even a copy of the presentation. We did not also receive the recommendations on what we should do next in the written form (email or paper). We were also told that Fi-Ware staff will be present at their stand at all times and if we have questions we are free to come there and work with them. We came back 2 hours after our presentation (~23:00 29th Jan) and waited for over 12 hours to find anybody who could answer our questions. During that waiting time we were sweeping the camp for possibilities and found only under 10 people who could use a unix console or a compiler, and only two who could speak any of our languages, and those two were under influence of alcohol. We still do not understand why were we brought to Brazil such a long distance to present our project to no audience and in a concentration camp conditions. We did not have allocated conference rooms for peaceful work and meetings, we were not provided even with a minimum public stand to place our presentation. We did not exist as a registered project for public in the Campus Party at all. As we were completely exhausted, at ~11AM in the morning, we contacted one of the finally found FiWare representatives. When we asked him about the working hours of their staff at the pavilion, we were told back that this information was not our business, and that we have no right in asking such questions. He exaggerated nervously that their work schedule is free. After a few calls he made, he told us that one representative of the jury of our category could be available earliest in 1 hour. Such "anytime" presence and horrible camp conditions are not acceptable to us, as we were not sleeping normally for over 60 hours, and we have had already arranged the retreat to a hotel in the city to rehabilitate ourselves and try to do some work there later. As we observed, all the participants have had the same issues - working without sleep all 2 days, at their own expense, for free. We all had to pay our food, and for all of us money provided as a price were taxed and were just enough for the flight tickets. The conclusion is, that this story which is happening with this competition is a clear abuse of power and position. For the sake of avoiding a conflict with Telefonica we did not call the insurance company, covered our medical expenses (one of us had got cold while trying to sleep on a concrete in the tent, a strong headache, etc.) and moved to a normal hotel. Another of us were trying to sleep on a sofa in the party area, by holding the bags with expensive hardware to prevent it from going missing. In the morning on the second day all the toilets and showers were flooded with at least 2cm layer of waste water. Considering all the above conditions, it is impossible to work productively on the project in the territory of Campus Party. -- Best regards, Kestutis Januskevicius Mob.#: +358453115151 -- Stefano De Panfilis Chief Innovation Officer Engineering Ingegneria Informatica S.p.A. via Riccardo Morandi 32 00148 Roma Italy tel (direct): +39-068307-4295 tel (secr.): +39-068307-4513 fax: +39-068307-4200 cell: +39-335-7542-567 _____ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-comms/attachments/20140204/44c6b055/attachment.html>
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