From marc.palau at i2cat.net Mon Aug 3 09:45:05 2015 From: marc.palau at i2cat.net (Marc Palau) Date: Mon, 3 Aug 2015 09:45:05 +0200 Subject: [Fiware-creatifi-coaching] =?utf-8?q?=5BCreatiFI_Barcelona_Hub=5D?= =?utf-8?q?_General_Support_=23383=3A_FIWARE_Object_Storage_?= =?utf-8?b?4oCcbm8gdGVuYW50cyBhdmFpbGFibGXigJ0=?= Message-ID: Hi, another question about Object Storage. *I have been trying to use this library for node.js:https://github.com/arvidkahl/fiware-object-storage * *And I get an error when trying to get tenant to access the data storage. Is this library maintained by someone from the Fiware team or is it a third-party library?* *There are more people with the same issue, this post on stackoverflow is from someone else with exactly the same problem as me:http://stackoverflow.com/questions/31571651/fiware-object-storage-no-tenants-available * Thanks! ---- Marc Palau Erena i2CAT Audiovisual Unit -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Aug 5 08:21:51 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 5 Aug 2015 08:21:51 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************* Hi all, we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? Thanks. Daniele ******************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From marc.palau at i2cat.net Wed Aug 5 10:27:52 2015 From: marc.palau at i2cat.net (Marc Palau) Date: Wed, 5 Aug 2015 10:27:52 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #318: WebTundraGFX problem lighting textures Message-ID: HI, here is the response from the applicants to the last response: *No at all, the problem persists.The textures that uses an Unwrap modificator (body and helmet) are not rendering well or even they become transparent and disapear (the helmet disapears, it has a semisphere that should appear textured in blue).You have an still image to compare here: http://toonaville.com/creatifi/album/guia.html * Can you please take a look at it? Thanks in advance, ---- Marc Palau i2CAT - Software Engineering Group -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Aug 5 10:29:30 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 5 Aug 2015 10:29:30 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #318: WebTundraGFX problem lighting textures In-Reply-To: References: Message-ID: HI, here is the response from the applicants to the last response: *No at all, the problem persists.The textures that uses an Unwrap modificator (body and helmet) are not rendering well or even they become transparent and disapear (the helmet disapears, it has a semisphere that should appear textured in blue).You have an still image to compare here: http://toonaville.com/creatifi/album/guia.html * Can you please take a look at it? Thanks in advance, 2015-07-07 10:59 GMT+02:00 Xavier Carol Rossell : > Hi, > > Here it is the reply from the user: > > "We are using the addon for Blender to export our models. You can see the > current state at: http://annacarreras.com/toonaville/vc/Guia.html. > We have the textures at the same folder of the json model. > > You can find the code at: > https://www.dropbox.com/s/clednaxsfwzt20l/vc.zip?dl=0 > Inside the VC folder you will find the Guia.html page and the model inside > the models folder. > > Tha problem is that some textures doesn't render well. > The model normlas are ok because if we use: > var material = new THREE.MeshNormalMaterial( materials ); > the browser renders all the surfaces. > > We are using: > var material = new THREE.MeshFaceMaterial( materials ); > model = new THREE.SkinnedMesh( geometry, material ); > If we use: > enableSkinning(model); > All the model disapears. > > Currently the textures that were created using a UV modificator are > correctly rendered (the character arms and legs). > On the other hand the textures that uses an Unwrap modificator (body and > helmet) are not rendering well or even they become transparent and disapear. > > Could you please help us. We are attaching also images to show you how the > character should look like." > > Thanks in advance. > Kr, Xavier Carol. > > > 2015-06-15 13:10 GMT+02:00 Xavier Carol Rossell : > >> Hi, >> >> A user is having problemas with WebTundraGFX. Here it is her report: >> >> "We are using the WebTundraGFX example to load a 3D static model. >> Everything works fine, we can use the mouse controls to zoom, rotate and >> move the character. >> We can even change, by code the lights of the 3D environment and camera >> position. >> However the character is not well iluminated. There are some parts that >> appear dark black. >> We've tested it with red, blue and white lights (see attached images) an >> it always apper some dark areas. >> Any suggestions on how to solve it? Why is this caused?" >> >> Thanks in advance. >> Kr, Xavi Carol. >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Aug 5 11:57:20 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 5 Aug 2015 11:57:20 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Connection error to our dedicated instance in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ********************************** Dear, project FoneSmart : (ID 00000000000000000000000000011094) since yesterday we are not able to connect our dedicated instance. i cant not even reboot the instance. i get this error : Error rebooting instance FoneSmart. Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} BR, Marco ********************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From marc.palau at i2cat.net Wed Aug 5 15:10:17 2015 From: marc.palau at i2cat.net (Marc Palau) Date: Wed, 5 Aug 2015 15:10:17 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #382: Accessing Object Storage with cross-domain requests Message-ID: Hi, an applicant has sent this question: *Are there any Fiware Object Storage servers available for testing that allow cross-domain requests (by sending CORS headers in the replies to the requests)?* Thanks! ---- Marc Palau i2CAT - Software Engineering Group -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 6 10:25:31 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 6 Aug 2015 10:25:31 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT - Fiware-cloud VM shutdown in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************** Dear, this morning 06-08-2015 T 09:44:43 our VM 192.168.111.182 (floating ip:193.205.211.160) went in shutdown. The second VM (192.168.111.162 FLOATING ip: 193.205.211.149) is working. Can you reload the VM, please asap? Could be that related to the IP change scheduled for the l'11/8? thanks Stefano ******************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 6 10:30:50 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 6 Aug 2015 10:30:50 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT - Fiware-cloud VM shutdown in Trento node In-Reply-To: References: Message-ID: Dear, the applicant informed us that now the VM is available again. The applicant asks if it is possible have some feedback about what happened to the VM (logs, etc...) Thxs On Thu, Aug 6, 2015 at 10:25 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************** > > Dear, > > this morning 06-08-2015 T 09:44:43 our VM 192.168.111.182 (floating > ip:193.205.211.160) went in shutdown. > > The second VM (192.168.111.162 FLOATING ip: 193.205.211.149) is working. > > Can you reload the VM, please asap? > > Could be that related to the IP change scheduled for the l'11/8? > > thanks > > Stefano > > ******************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 6 12:39:40 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 6 Aug 2015 12:39:40 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear FIWARE coach, following an update from the applicants related to his issues: ********************************* of course, we added port 8080 in the security group note that it was working couple of weeks back... d. ********************************* On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************* > > Hi all, > > we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? > > Thanks. > > Daniele > > > ******************************* > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 6 14:04:27 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 6 Aug 2015 14:04:27 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Can't ssh into filab VM in Gent node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************* Hello I try to ssh into the following filab VM with associated public IP but do not get response. IP Addresses node-int-net-01: 172.16.0.4 MmmooOgle: 10.22.22.4 MmmooOgle: 193.190.127.207 I have the following rules in my security group TCP 80 80 0.0.0.0/0 (CIDR) TCP 22 22 0.0.0.0/0 (CIDR) I imported my own keypair first, but now I recreated the instances with a keypair created on fiware wall and I still get a time out. jan at jan-XPS-15-9530:~$ ssh -i fiware.pem root at 193.190.127.205 ssh: connect to host 193.190.127.205 port 22: Connection timed out Br Jan. ******************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 10 08:59:13 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 10 Aug 2015 08:59:13 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] problem with endpoints ports in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ********************************** Hi. it seems that some endpoints configured on security group doesn't work. in particular on port 5000. Maybe is due to mantainance activity? Firewall port closed? Can you check? thank you ********************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Fri Aug 7 14:13:33 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Fri, 7 Aug 2015 14:13:33 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #389: Errors installing the PEP proxy Message-ID: Hi, an applicant has reported this issue: *I was doing some tests and tried to install the current version of the PEP proxy, but got many errors during the install (doing npm install).I currently have v0.12.2 of node.A screenshot of a part of the last lines of the error log is included.* Regards, P.S.: This is the screenshot link: http://techsupport.creatifi.eu/attachments/271/pep_errors.png -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Mon Aug 10 13:06:59 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Mon, 10 Aug 2015 13:06:59 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #389: Errors installing the PEP proxy Message-ID: Hi, an applicant has reported this issue: *I was doing some tests and tried to install the current version of the PEP proxy, but got many errors during the install (doing npm install).I currently have v0.12.2 of node.A screenshot of a part of the last lines of the error log is included.* Regards, P.S.: This is the screenshot link: http://techsupport.creatifi.eu/attachments/271/pep_errors.png -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 10 14:51:05 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 10 Aug 2015 14:51:05 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, CreatiFI applicant needs feedback ASAP because they are finalizing the prototype for the demo at the end of august (CreratiFI Open call1 is already finished) BR On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > following an update from the applicants related to his issues: > > ********************************* > > of course, we added port 8080 in the security group > note that it was working couple of weeks back... > > d. > > ********************************* > > On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ******************************* >> >> Hi all, >> >> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >> >> Thanks. >> >> Daniele >> >> >> ******************************* >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Mon Aug 10 14:56:57 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Mon, 10 Aug 2015 14:56:57 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #391: Identity manager sometimes does not redirect to the configured callback URL Message-ID: Hi, an applicant has reported next issue: *We have an application configured so that the users can authenticate using the Fiware accounts. It usually works fine, however sometimes the redirect does not seem to work, and instead to redirecting to the callback URL specified in the application configuration, it opens the "Account" tab on the fiware lab page instead.* *Is this a known server-side issue, or can it it be caused by some problem on our side?* Regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Tue Aug 11 13:12:19 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Tue, 11 Aug 2015 13:12:19 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #392: Connect to Hive - Connection Refused Message-ID: Hi, an applicant has reported the following high priority issue: *Hi! * *We are connecting SpagoBI to Cosmos via jdbc:hive://cosmos.lab.fi-ware.org:10000/default and sometimes it works and sometimes we get the exception below. Is there a quota by day or If I made "many" invalid connections it just banned the connections from that IP for a period of time...* *The exception below is using SpagoBI Studio, using SpagoBI Web application I have the same exception Connection refused, but with other StackTrace.* *org.eclipse.birt.report.data.**oda.jdbc.JDBCException: There is an error in get connection, Could not establish connection to cosmos.lab.fi-ware.org:10000/default : java.net.ConnectException: Connection refused: connect. at org.eclipse.birt.report.data.**oda.jdbc.JDBCDriverManager.**doConnect(JDBCDriverManager.**java:303) at org.eclipse.birt.report.data.**oda.jdbc.JDBCDriverManager.**getConnection(**JDBCDriverManager.java:205) at org.eclipse.birt.report.data.**oda.jdbc.JDBCDriverManager.**tryCreateConnection(**JDBCDriverManager.java:787) at org.eclipse.birt.report.data.**oda.jdbc.JDBCDriverManager.**testConnection(**JDBCDriverManager.java:708) at org.eclipse.birt.report.data.**oda.jdbc.ui.util.DriverLoader.**testConnection(DriverLoader.**java:147) at org.eclipse.birt.report.data.**oda.jdbc.ui.util.DriverLoader.**testConnection(DriverLoader.**java:175) at org.eclipse.birt.report.data.**oda.jdbc.ui.util.DriverLoader.**testConnection(DriverLoader.**java:156) at org.eclipse.birt.report.data.**oda.jdbc.ui.profile.**JDBCSelectionPageHelper.**testConnection(**JDBCSelectionPageHelper.java:**729) at org.eclipse.birt.report.data.**oda.jdbc.ui.profile.**JDBCSelectionPageHelper.**access$8(**JDBCSelectionPageHelper.java:**697) at org.eclipse.birt.report.data.**oda.jdbc.ui.profile.**JDBCSelectionPageHelper$8.**widgetSelected(**JDBCSelectionPageHelper.java:**620) at org.eclipse.swt.widgets.**TypedListener.handleEvent(**TypedListener.java:234) at org.eclipse.swt.widgets.**EventTable.sendEvent(**EventTable.java:84) at org.eclipse.swt.widgets.**Widget.sendEvent(Widget.java:**1053) at org.eclipse.swt.widgets.**Display.runDeferredEvents(**Display.java:4066) at org.eclipse.swt.widgets.**Display.readAndDispatch(**Display.java:3657) at org.eclipse.jface.window.**Window.runEventLoop(Window.**java:825) at org.eclipse.jface.window.**Window.open(Window.java:801) at org.eclipse.birt.report.**designer.ui.dialogs.**BaseDialog.open(BaseDialog.**java:111) at org.eclipse.birt.report.**designer.data.ui.providers.**EditableDataSourceNodeProvider**.performEdit(**EditableDataSourceNodeProvider**.java:73) at org.eclipse.birt.report.**designer.internal.ui.views.**DefaultNodeProvider.**performRequest(**DefaultNodeProvider.java:442) at org.eclipse.birt.report.**designer.internal.ui.views.**actions.EditAction.doAction(**EditAction.java:90) at org.eclipse.birt.report.**designer.internal.ui.views.**actions.AbstractElementAction.**run(AbstractElementAction.**java:70) at org.eclipse.birt.report.**designer.internal.ui.views.**RenameListener.doubleClick(**RenameListener.java:214) at org.eclipse.jface.viewers.**StructuredViewer$1.run(**StructuredViewer.java:824) at org.eclipse.core.runtime.**SafeRunner.run(SafeRunner.**java:42) at org.eclipse.ui.internal.**JFaceUtil$1.run(JFaceUtil.**java:49) at org.eclipse.jface.util.**SafeRunnable.run(SafeRunnable.**java:175) at org.eclipse.jface.viewers.**StructuredViewer.**fireDoubleClick(**StructuredViewer.java:822) at org.eclipse.jface.viewers.**AbstractTreeViewer.**handleDoubleSelect(**AbstractTreeViewer.java:1421) at org.eclipse.jface.viewers.**StructuredViewer$4.**widgetDefaultSelected(**StructuredViewer.java:1225) at org.eclipse.jface.util.**OpenStrategy.**fireDefaultSelectionEvent(**OpenStrategy.java:238) at org.eclipse.jface.util.**OpenStrategy.access$0(**OpenStrategy.java:235) at org.eclipse.jface.util.**OpenStrategy$1.handleEvent(**OpenStrategy.java:296) at org.eclipse.swt.widgets.**EventTable.sendEvent(**EventTable.java:84) at org.eclipse.swt.widgets.**Widget.sendEvent(Widget.java:**1053) at org.eclipse.swt.widgets.**Display.runDeferredEvents(**Display.java:4066) at org.eclipse.swt.widgets.**Display.readAndDispatch(**Display.java:3657) at org.eclipse.ui.internal.**Workbench.runEventLoop(**Workbench.java:2640) at org.eclipse.ui.internal.**Workbench.runUI(Workbench.**java:2604) at org.eclipse.ui.internal.**Workbench.access$4(Workbench.**java:2438) at org.eclipse.ui.internal.**Workbench$7.run(Workbench.**java:671) at org.eclipse.core.databinding.**observable.Realm.**runWithDefault(Realm.java:332) at org.eclipse.ui.internal.**Workbench.**createAndRunWorkbench(**Workbench.java:664) at org.eclipse.ui.PlatformUI.**createAndRunWorkbench(**PlatformUI.java:149) at org.eclipse.ui.internal.ide.**application.IDEApplication.**start(IDEApplication.java:115) at org.eclipse.equinox.internal.**app.EclipseAppHandle.run(**EclipseAppHandle.java:196) at org.eclipse.core.runtime.**internal.adaptor.**EclipseAppLauncher.**runApplication(**EclipseAppLauncher.java:110) at org.eclipse.core.runtime.**internal.adaptor.**EclipseAppLauncher.start(**EclipseAppLauncher.java:79) at org.eclipse.core.runtime.**adaptor.EclipseStarter.run(**EclipseStarter.java:369) at org.eclipse.core.runtime.**adaptor.EclipseStarter.run(**EclipseStarter.java:179) at sun.reflect.**NativeMethodAccessorImpl.**invoke0(Native Method) at sun.reflect.**NativeMethodAccessorImpl.**invoke(Unknown Source) at sun.reflect.**DelegatingMethodAccessorImpl.**invoke(Unknown Source) at java.lang.reflect.Method.**invoke(Unknown Source) at org.eclipse.equinox.launcher.**Main.invokeFramework(Main.**java:620) at org.eclipse.equinox.launcher.**Main.basicRun(Main.java:575) at org.eclipse.equinox.launcher.**Main.run(Main.java:1408) * Regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next 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URL: From amaestrini at create-net.org Tue Aug 11 14:16:39 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 11 Aug 2015 14:16:39 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub]Fiware Account user info in Gent node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************** When I perform a request for user info to Fiware Account I do not get the complete information back. I am missing the arganizations my account belongs to and the roles are not complete from my point of view either. This is the json I get back from Fiware Account when I do the request (containing access token: {"organizations": [], "displayName": "Jan Moons", "roles": [{"name": "provider", "id": "106"}], "app_id": "e4cdff6f5cdb42ffb35f5c13d16a521e", "email": "jan at uxpro.be", "id": "jan-moons"} Organizations is empty and I also have the role purchaser that is not appearing... . ***************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 13 11:05:27 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 13 Aug 2015 11:05:27 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI] URGENT! FIWARE Lab account doesn't work! Message-ID: Dear, some CreatiFI applicants got an error when they try to login the FIWARE Lab. I try with my account and I got the same error: "An error occurred authenticating. Please try again later." It is a FIWARE Lab account issue Could you fix it ASAP? the CreatiFI applicants are finalising their prototypes BR -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 13 14:39:00 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 13 Aug 2015 14:39:00 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Can't ssh into filab VM in Gent node In-Reply-To: References: Message-ID: Dear, we received an upate from a CreatiFI applicants, he still have some issues. Can you check, please? ****************************** Sorry for the delay: jan at jan-XPS-15-9530:~$ ssh -v -i fiware.pem root at 193.190.127.205 OpenSSH_6.7p1 Ubuntu-5ubuntu1, OpenSSL 1.0.1f 6 Jan 2014 debug1: Reading configuration data /etc/ssh/ssh_config debug1: /etc/ssh/ssh_config line 19: Applying options for * debug1: Connecting to 193.190.127.205 [193.190.127.205] port 22. debug1: connect to address 193.190.127.205 port 22: Connection timed out ssh: connect to host 193.190.127.205 port 22: Connection timed out I still get a timeout BR Jan. ****************************** On Thu, Aug 6, 2015 at 2:04 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************* > > Hello > > I try to ssh into the following filab VM with associated public IP but do > not get response. > > IP Addresses > > node-int-net-01: 172.16.0.4 > MmmooOgle: 10.22.22.4 > MmmooOgle: 193.190.127.207 > > I have the following rules in my security group > TCP 80 80 0.0.0.0/0 (CIDR) > TCP 22 22 0.0.0.0/0 (CIDR) > > I imported my own keypair first, but now I recreated the instances with a > keypair created on fiware wall and I still get a time out. > jan at jan-XPS-15-9530:~$ ssh -i fiware.pem root at 193.190.127.205 > ssh: connect to host 193.190.127.205 port 22: Connection timed out > > Br > > Jan. > > > > ******************************* > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 13 14:43:45 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 13 Aug 2015 14:43:45 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento-based video recorder produces invalid video files In-Reply-To: References: Message-ID: Dear, sorry, but we re-submitted a ticket on 30th of July, but up to now no feedback. The CreatiFI applicants need ASAP some feedback in order to fix him issues. Can you reply to us something asap, please? BR On Thu, Jul 30, 2015 at 3:50 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you an update request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************* > > Dear, > we have upgraded kurento to 6.0.1 and used the js client recorder you > provided above but our setup is still broken. > > ALL the files (both in webm and mp4 format) have 382 bytes of size and > ffmpeg says they are corrupted (so we can't use them). Kurento log for each > recording session looks like that: > > (gst-plugin-scanner:30395): GStreamer-CRITICAL **: gst_structure_new_empty: assertion 'gst_structure_validate_name (name)' failed > 2015-07-30 10:38:30.330303 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:129 loadModules() Looking for modules in /usr/lib/x86_64-linux-gnu/ > kurento/modules > 2015-07-30 10:38:30.331300 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmscoremodule.so > 2015-07-30 10:38:30.331434 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded core version 5.1.5 > 2015-07-30 10:38:30.332344 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmsfiltersmodule.so > 2015-07-30 10:38:30.332391 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded filters version 5.1.1 > 2015-07-30 10:38:30.338288 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmselementsmodule.so > 2015-07-30 10:38:30.338366 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded elements version 5.1.4 > 2015-07-30 10:38:30.338531 30389 [140047692265600] info KurentoMediaServer main.cpp:217 main() Kmsc version: 5.1.3 > 2015-07-30 10:38:30.338553 30389 [140047692265600] info KurentoMediaServer main.cpp:57 load_config() Reading configuration from: /etc/kurento/kurento.conf.json > 2015-07-30 10:38:30.338812 30389 [140047692265600] info KurentoMediaServer main.cpp:69 load_config() Configuration loaded successfully > 2015-07-30 10:38:30.339436 30389 [140047692265600] info KurentoWebSocketTransport WebSocketTransport.cpp:206 WebSocketTransport() Secure websocket server not enabled > 2015-07-30 10:38:30.339797 30389 [140047692265600] info KurentoMediaServer main.cpp:224 main() Mediaserver started > 2015-07-30 10:38:30.339917 30389 [140047555254016] debug KurentoWorkerPool WorkerPool.cpp:36 workerThreadLoop() Working thread starting > 2015-07-30 10:38:30.339979 30389 [140047563646720] debug KurentoWorkerPool WorkerPool.cpp:36 workerThreadLoop() Working thread starting > 2015-07-30 10:39:19.787433 30389 [140047692265600] debug KurentoMediaServer main.cpp:92 signal_handler() Terminating. > 2015-07-30 10:39:19.787559 30389 [140047692265600] debug KurentoWebSocketTransport WebSocketTransport.cpp:303 stop() stop transport > 2015-07-30 10:39:19.787955 30389 [140047692265600] info KurentoMediaServer main.cpp:230 main() Mediaserver stopped > MediaSet destruction disabled by default > libdc1394 error: Failed to initialize libdc1394 > > Thanks, > Mike > > ******************* > > On Tue, Jul 14, 2015 at 8:34 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we received an updated from a CreatiFI applicants. >> CreatiFI phase 1 finishes on 15th of July. >> The developer needs an answer asap. >> Could you provide some hints? >> Thanks in advance. >> >> *********************************************** >> >> Here are the details: >> >> 1. Logs: >> >> https://gist.github.com/mbajur/7b28464e80803f7bcc10 >> >> 2. Version: >> >> Found modules: >> Module: 'core' version '5.1.0' >> Module: 'elements' version '5.1.0' >> Module: 'filters' version '5.1.0' >> >> 3. https://gist.github.com/mbajur/27d9bf6dd6467f0546c7 >> 4. We're trying to record audio and video using webRTC recorder (and save >> it to webm). It was recording files pretty well for a few times when we >> started working on it but, after some time, it stoped. Without making any >> changes to the JS code. It's apparently an issue with the backend >> >> *********************************************** >> >> On Wed, Jul 1, 2015 at 12:36 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you an update request received from a CreatiFI applicant we >>> are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ********************************** >>> >>> Previously, we've been trying to use kurento server to record a webcam >>> videos in browser, save them on the server as mp4 files and send them to >>> our video processing backend. >>> >>> Kurento uses webm as a default but that extension is not supported by >>> Windows Media Services (used by our backend) so we were forced to try to >>> use a mp4 saving format. >>> >>> First attempt ended up with empty files generated by Kurento. After few >>> issues created and few discussions on github and [tutaj nazywa tego serwisu >>> do zg?aszania usterek w kurento] we have been told, that it's a common >>> issue when kurento is configured to use mp4 and we should change it to webm. >>> >>> We have tried that recently but that issue is still there - kurento >>> produces empty, 0 byte webm files which are obviously corrupted and are not >>> able to be processed by ffmpeg nor Windows Media Services. >>> >>> Basically this is the "status report" on the solution that FIWARE expert >>> has been provided to us before: "We have been making some tests and our >>> recommendation for you is to record using WEBM format and later >>> post-process and transcode the media to the format you want. Recording >>> needs to take place in live mode and some MP4 players don't like the >>> container format required for that. Using WEBM in combination with a >>> post-processing step (for which you can use ffmpeg) is probably your best >>> option for avoiding such type of incompatibilities." >>> >>> However, even after changing the video format to webm as it has been >>> suggested to us -- the 0-file-size problem persists. >>> The question is then - is there anything else that can be done about it? >>> ********************************** >>> >>> On Thu, Apr 9, 2015 at 2:48 PM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear FIWARE coach, >>>> we forward you a support request received from a CreatiFI applicant we >>>> are not able to solve. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ******************************* >>>> >>>> We are using Kurento to capture video from browsers - specifically >>>> Android phone based browser - to avoid the users having to download and >>>> install the VBOT native video recorder app. >>>> >>>> We have installed Kurento Media Server on our server - the reason is >>>> that we are uploading the recorded videos further to our VBOT pipeline. We >>>> needed to keep our middleware and Kurento installed on the same server to >>>> be able to push the video file to our storage (MS Azure). >>>> >>>> After installation everything was working great but after a day, >>>> without any further changes made to the code, we have encountered a strange >>>> issue with files generated by a recorder. >>>> >>>> Basically, files saved by kurento recorder javascript app are corrupted >>>> (empty) and running >>>> >>>> ffmpeg -i /tmp/video.mp4 >>>> >>>> returns: >>>> >>>> /tmp/video.mp4: Invalid data found when processing input >>>> >>>> JS Client code: >>>> https://gist.github.com/p-grzelczak/236f1e8d9e10eca95fe2 >>>> >>>> What can be possibly wrong in here or how to even debug that? >>>> >>>> I would really appreciate the help. >>>> >>>> ******************************* >>>> >>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Aug 14 10:48:19 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 14 Aug 2015 10:48:19 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, following an update, please can you fix the issue? **************************** Until yesterday it was working, today is not accessible any longer :( Maybe something to do with the migration to the new IP pools in the Trento node? (But that should have been completed on 11/8 as per the email we received??) Can you pls reopen the ticket? Thanks Daniele **************************** On Mon, Aug 10, 2015 at 2:51 PM, Andrea Maestrini wrote: > Dear, > CreatiFI applicant needs feedback ASAP because they are finalizing the > prototype for the demo at the end of august (CreratiFI Open call1 is > already finished) > BR > > > On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> following an update from the applicants related to his issues: >> >> ********************************* >> >> of course, we added port 8080 in the security group >> note that it was working couple of weeks back... >> >> d. >> >> ********************************* >> >> On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we >>> are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ******************************* >>> >>> Hi all, >>> >>> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >>> >>> Thanks. >>> >>> Daniele >>> >>> >>> ******************************* >>> >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Aug 14 10:49:54 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 14 Aug 2015 10:49:54 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] authorization PDP Image on Trento node? Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ****************************** Hi all, I was wondering whether there are images available for security GEs. On the catalogue it states (let's take the PDP as example) "The image "accesscontrol-gei-tha-3.3.3-1" is available from the FI-Lab Cloud Portal for deploying a dedicated GE instance.", but if I check in FI-lab I don't find it within the set of available instances. Am I missing something? Thanks! Daniele ****************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Fri Aug 14 10:48:20 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Fri, 14 Aug 2015 10:48:20 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #395: Instances on Spain2 two are not responding Message-ID: Hi, an applicant has reported the following high priority issue: *I have three instances on Spain2 region, the one that has public IP works fine but two others in same subnet are not responding (ping, ssh -> host unreachable). I have tried rebooting from FIWare Cloud Portal -> no help. Similar issues has been in the past.* *These are problematic servers:* *Name: GBerryBackendDBServer ID: 48e11971-956f-4bfd-bfb7-0688843ea2a6 Status: ACTIVE node-int-net-01: 192.168.197.237* *Name: GBerryBackendServer ID: c5ba831d-b804-48fe-b7bb-ff5507460006 Status: ACTIVE node-int-net-01: 192.168.197.238* Regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 18 08:31:43 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 18 Aug 2015 08:31:43 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub]Fiware Account user info in Gent node In-Reply-To: References: Message-ID: Dear, the CreatiFI applicant is asking for some feedback about his issue. The CreatiFI project is finishing and they need to fix the last issues ASAP. Could you provide some hints? Thxs On Tue, Aug 11, 2015 at 2:16 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************** > > When I perform a request for user info to Fiware Account I do not get the > complete information back. > I am missing the arganizations my account belongs to and the roles are not > complete from my point of view either. > > This is the json I get back from Fiware Account when I do the request > (containing access token: {"organizations": [], "displayName": "Jan Moons", > "roles": [{"name": "provider", "id": "106"}], "app_id": > "e4cdff6f5cdb42ffb35f5c13d16a521e", "email": "jan at uxpro.be", "id": > "jan-moons"} > > Organizations is empty and I also have the role purchaser that is not > appearing... . > > ***************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 18 14:16:35 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 18 Aug 2015 14:16:35 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, CreatiFI accelerator project is finishing so the applicants need to fix the last issues ASAP. Can you give to the applicants some feedback and fix the issues, please? BR On Fri, Aug 14, 2015 at 10:48 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear, > following an update, please can you fix the issue? > > **************************** > > Until yesterday it was working, today is not accessible any longer :( > Maybe something to do with the migration to the new IP pools in the Trento > node? (But that should have been completed on 11/8 as per the email we > received??) > > Can you pls reopen the ticket? > Thanks > > Daniele > > **************************** > > On Mon, Aug 10, 2015 at 2:51 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> CreatiFI applicant needs feedback ASAP because they are finalizing the >> prototype for the demo at the end of august (CreratiFI Open call1 is >> already finished) >> BR >> >> >> On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> following an update from the applicants related to his issues: >>> >>> ********************************* >>> >>> of course, we added port 8080 in the security group >>> note that it was working couple of weeks back... >>> >>> d. >>> >>> ********************************* >>> >>> On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear FIWARE coach, >>>> we forward you a support request received from a CreatiFI applicant we >>>> are not able to solve. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ******************************* >>>> >>>> Hi all, >>>> >>>> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >>>> >>>> Thanks. >>>> >>>> Daniele >>>> >>>> >>>> ******************************* >>>> >>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 18 14:17:57 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 18 Aug 2015 14:17:57 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Can't ssh into filab VM in Gent node In-Reply-To: References: Message-ID: Dear, CreatiFI accelerator project is finishing so the applicants need to fix the last issues ASAP. Can you give to the applicants some feedback and fix the issues, please? BR On Thu, Aug 13, 2015 at 2:39 PM, Andrea Maestrini wrote: > Dear, > we received an upate from a CreatiFI applicants, he still have some issues. > Can you check, please? > > ****************************** > > Sorry for the delay: > > jan at jan-XPS-15-9530:~$ ssh -v -i fiware.pem root at 193.190.127.205 > OpenSSH_6.7p1 Ubuntu-5ubuntu1, OpenSSL 1.0.1f 6 Jan 2014 > debug1: Reading configuration data /etc/ssh/ssh_config > debug1: /etc/ssh/ssh_config line 19: Applying options for * > debug1: Connecting to 193.190.127.205 [193.190.127.205] port 22. > debug1: connect to address 193.190.127.205 port 22: Connection timed out > ssh: connect to host 193.190.127.205 port 22: Connection timed out > > I still get a timeout > > BR > > Jan. > > ****************************** > > On Thu, Aug 6, 2015 at 2:04 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ******************************* >> >> Hello >> >> I try to ssh into the following filab VM with associated public IP but do >> not get response. >> >> IP Addresses >> >> node-int-net-01: 172.16.0.4 >> MmmooOgle: 10.22.22.4 >> MmmooOgle: 193.190.127.207 >> >> I have the following rules in my security group >> TCP 80 80 0.0.0.0/0 (CIDR) >> TCP 22 22 0.0.0.0/0 (CIDR) >> >> I imported my own keypair first, but now I recreated the instances with a >> keypair created on fiware wall and I still get a time out. >> jan at jan-XPS-15-9530:~$ ssh -i fiware.pem root at 193.190.127.205 >> ssh: connect to host 193.190.127.205 port 22: Connection timed out >> >> Br >> >> Jan. >> >> >> >> ******************************* >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 20 08:21:37 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 20 Aug 2015 08:21:37 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Bug PEP proxy GE fixed Message-ID: Dear, following a feedback from a CreatiFI applicants that could be useful for fix issue related to PEP Proxy GE ************************************ Hi, I am using the PEP proxy with HTTPS. When I did a request, it went to PEP proxy, tried to redirect to the app but did not come back. After some investigation I found a problem in root.js file: On line 106, you have the following statement: proxy.sendData('http', options, req.body, res); Where clearly the protocol is http and I am using https so that was problematic. I just changed it into the following: proxy.sendData(req.protocol, options, req.body, res); Which solved the problem - maybe best to inform GE owner to check and adapt the code. Thanks! Jan ************************************ -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 20 14:20:18 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 20 Aug 2015 14:20:18 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento-based video recorder produces invalid video files In-Reply-To: References: Message-ID: Dear, the applicant did a skype call with Prof. Luis Lopez, the Kurento GE expert, and the issue has been fixed. Thxs to Prof. Luis Lopez. You can close the ticket. BR On Thu, Aug 13, 2015 at 2:43 PM, Andrea Maestrini wrote: > Dear, > sorry, but we re-submitted a ticket on 30th of July, but up to now no > feedback. > The CreatiFI applicants need ASAP some feedback in order to fix him issues. > Can you reply to us something asap, please? > BR > > On Thu, Jul 30, 2015 at 3:50 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you an update request received from a CreatiFI applicant we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ******************* >> >> Dear, >> we have upgraded kurento to 6.0.1 and used the js client recorder you >> provided above but our setup is still broken. >> >> ALL the files (both in webm and mp4 format) have 382 bytes of size and >> ffmpeg says they are corrupted (so we can't use them). Kurento log for each >> recording session looks like that: >> >> (gst-plugin-scanner:30395): GStreamer-CRITICAL **: gst_structure_new_empty: assertion 'gst_structure_validate_name (name)' failed >> 2015-07-30 10:38:30.330303 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:129 loadModules() Looking for modules in /usr/lib/x86_64-linux-gnu/ >> kurento/modules >> 2015-07-30 10:38:30.331300 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmscoremodule.so >> 2015-07-30 10:38:30.331434 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded core version 5.1.5 >> 2015-07-30 10:38:30.332344 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmsfiltersmodule.so >> 2015-07-30 10:38:30.332391 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded filters version 5.1.1 >> 2015-07-30 10:38:30.338288 30389 [140047692265600] debug KurentoModuleManager ModuleManager.cpp:85 loadModule() Module loaded from /usr/lib/x86_64-linux-gnu/kurento/modules/libkmselementsmodule.so >> 2015-07-30 10:38:30.338366 30389 [140047692265600] info KurentoModuleManager ModuleManager.cpp:108 loadModule() Loaded elements version 5.1.4 >> 2015-07-30 10:38:30.338531 30389 [140047692265600] info KurentoMediaServer main.cpp:217 main() Kmsc version: 5.1.3 >> 2015-07-30 10:38:30.338553 30389 [140047692265600] info KurentoMediaServer main.cpp:57 load_config() Reading configuration from: /etc/kurento/kurento.conf.json >> 2015-07-30 10:38:30.338812 30389 [140047692265600] info KurentoMediaServer main.cpp:69 load_config() Configuration loaded successfully >> 2015-07-30 10:38:30.339436 30389 [140047692265600] info KurentoWebSocketTransport WebSocketTransport.cpp:206 WebSocketTransport() Secure websocket server not enabled >> 2015-07-30 10:38:30.339797 30389 [140047692265600] info KurentoMediaServer main.cpp:224 main() Mediaserver started >> 2015-07-30 10:38:30.339917 30389 [140047555254016] debug KurentoWorkerPool WorkerPool.cpp:36 workerThreadLoop() Working thread starting >> 2015-07-30 10:38:30.339979 30389 [140047563646720] debug KurentoWorkerPool WorkerPool.cpp:36 workerThreadLoop() Working thread starting >> 2015-07-30 10:39:19.787433 30389 [140047692265600] debug KurentoMediaServer main.cpp:92 signal_handler() Terminating. >> 2015-07-30 10:39:19.787559 30389 [140047692265600] debug KurentoWebSocketTransport WebSocketTransport.cpp:303 stop() stop transport >> 2015-07-30 10:39:19.787955 30389 [140047692265600] info KurentoMediaServer main.cpp:230 main() Mediaserver stopped >> MediaSet destruction disabled by default >> libdc1394 error: Failed to initialize libdc1394 >> >> Thanks, >> Mike >> >> ******************* >> >> On Tue, Jul 14, 2015 at 8:34 AM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we received an updated from a CreatiFI applicants. >>> CreatiFI phase 1 finishes on 15th of July. >>> The developer needs an answer asap. >>> Could you provide some hints? >>> Thanks in advance. >>> >>> *********************************************** >>> >>> Here are the details: >>> >>> 1. Logs: >>> >>> https://gist.github.com/mbajur/7b28464e80803f7bcc10 >>> >>> 2. Version: >>> >>> Found modules: >>> Module: 'core' version '5.1.0' >>> Module: 'elements' version '5.1.0' >>> Module: 'filters' version '5.1.0' >>> >>> 3. https://gist.github.com/mbajur/27d9bf6dd6467f0546c7 >>> 4. We're trying to record audio and video using webRTC recorder (and >>> save it to webm). It was recording files pretty well for a few times when >>> we started working on it but, after some time, it stoped. Without making >>> any changes to the JS code. It's apparently an issue with the backend >>> >>> *********************************************** >>> >>> On Wed, Jul 1, 2015 at 12:36 PM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear FIWARE coach, >>>> we forward you an update request received from a CreatiFI applicant we >>>> are not able to solve. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ********************************** >>>> >>>> Previously, we've been trying to use kurento server to record a webcam >>>> videos in browser, save them on the server as mp4 files and send them to >>>> our video processing backend. >>>> >>>> Kurento uses webm as a default but that extension is not supported by >>>> Windows Media Services (used by our backend) so we were forced to try to >>>> use a mp4 saving format. >>>> >>>> First attempt ended up with empty files generated by Kurento. After few >>>> issues created and few discussions on github and [tutaj nazywa tego serwisu >>>> do zg?aszania usterek w kurento] we have been told, that it's a common >>>> issue when kurento is configured to use mp4 and we should change it to webm. >>>> >>>> We have tried that recently but that issue is still there - kurento >>>> produces empty, 0 byte webm files which are obviously corrupted and are not >>>> able to be processed by ffmpeg nor Windows Media Services. >>>> >>>> Basically this is the "status report" on the solution that FIWARE >>>> expert has been provided to us before: "We have been making some tests and >>>> our recommendation for you is to record using WEBM format and later >>>> post-process and transcode the media to the format you want. Recording >>>> needs to take place in live mode and some MP4 players don't like the >>>> container format required for that. Using WEBM in combination with a >>>> post-processing step (for which you can use ffmpeg) is probably your best >>>> option for avoiding such type of incompatibilities." >>>> >>>> However, even after changing the video format to webm as it has been >>>> suggested to us -- the 0-file-size problem persists. >>>> The question is then - is there anything else that can be done about it? >>>> ********************************** >>>> >>>> On Thu, Apr 9, 2015 at 2:48 PM, Andrea Maestrini < >>>> amaestrini at create-net.org> wrote: >>>> >>>>> Dear FIWARE coach, >>>>> we forward you a support request received from a CreatiFI applicant we >>>>> are not able to solve. >>>>> Please let us know if you need direct contact with the submitter. >>>>> Thanks. >>>>> >>>>> ******************************* >>>>> >>>>> We are using Kurento to capture video from browsers - specifically >>>>> Android phone based browser - to avoid the users having to download and >>>>> install the VBOT native video recorder app. >>>>> >>>>> We have installed Kurento Media Server on our server - the reason is >>>>> that we are uploading the recorded videos further to our VBOT pipeline. We >>>>> needed to keep our middleware and Kurento installed on the same server to >>>>> be able to push the video file to our storage (MS Azure). >>>>> >>>>> After installation everything was working great but after a day, >>>>> without any further changes made to the code, we have encountered a strange >>>>> issue with files generated by a recorder. >>>>> >>>>> Basically, files saved by kurento recorder javascript app are >>>>> corrupted (empty) and running >>>>> >>>>> ffmpeg -i /tmp/video.mp4 >>>>> >>>>> returns: >>>>> >>>>> /tmp/video.mp4: Invalid data found when processing input >>>>> >>>>> JS Client code: >>>>> https://gist.github.com/p-grzelczak/236f1e8d9e10eca95fe2 >>>>> >>>>> What can be possibly wrong in here or how to even debug that? >>>>> >>>>> I would really appreciate the help. >>>>> >>>>> ******************************* >>>>> >>>> >>>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Aug 20 14:28:45 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 20 Aug 2015 14:28:45 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Can't ssh into filab VM in Gent node In-Reply-To: References: Message-ID: Dear, next week CreatiFI companies will present their final prototype, so, please, can you fix the issue ASAP? Thxs in advance BR On Tue, Aug 18, 2015 at 2:17 PM, Andrea Maestrini wrote: > Dear, > CreatiFI accelerator project is finishing so the applicants need to fix > the last issues ASAP. Can you give to the applicants some feedback and fix > the issues, please? > BR > > On Thu, Aug 13, 2015 at 2:39 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> we received an upate from a CreatiFI applicants, he still have some >> issues. >> Can you check, please? >> >> ****************************** >> >> Sorry for the delay: >> >> jan at jan-XPS-15-9530:~$ ssh -v -i fiware.pem root at 193.190.127.205 >> OpenSSH_6.7p1 Ubuntu-5ubuntu1, OpenSSL 1.0.1f 6 Jan 2014 >> debug1: Reading configuration data /etc/ssh/ssh_config >> debug1: /etc/ssh/ssh_config line 19: Applying options for * >> debug1: Connecting to 193.190.127.205 [193.190.127.205] port 22. >> debug1: connect to address 193.190.127.205 port 22: Connection timed out >> ssh: connect to host 193.190.127.205 port 22: Connection timed out >> >> I still get a timeout >> >> BR >> >> Jan. >> >> ****************************** >> >> On Thu, Aug 6, 2015 at 2:04 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we >>> are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ******************************* >>> >>> Hello >>> >>> I try to ssh into the following filab VM with associated public IP but >>> do not get response. >>> >>> IP Addresses >>> >>> node-int-net-01: 172.16.0.4 >>> MmmooOgle: 10.22.22.4 >>> MmmooOgle: 193.190.127.207 >>> >>> I have the following rules in my security group >>> TCP 80 80 0.0.0.0/0 (CIDR) >>> TCP 22 22 0.0.0.0/0 (CIDR) >>> >>> I imported my own keypair first, but now I recreated the instances with >>> a keypair created on fiware wall and I still get a time out. >>> jan at jan-XPS-15-9530:~$ ssh -i fiware.pem root at 193.190.127.205 >>> ssh: connect to host 193.190.127.205 port 22: Connection timed out >>> >>> Br >>> >>> Jan. >>> >>> >>> >>> ******************************* >>> >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 24 08:37:06 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 24 Aug 2015 08:37:06 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. The CreatiFI companies show their final prototype this week, so fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. ***************************** Hi, Since yesterday we don't see any instances we have set in FILAB. SSH to IP (193.205.211.146) says "Network is unreachable". We have received an email on August 5th announcing IP migration, titled "Important Comunication - Floating IP migration", from XIFI. Migration was scheduled for 11.08. but didn't happen then. Can you confirm that this migration is underway now? When can we expect our setup to be reachable and VMs seen in FILAB web interface again? I must point out that our final presentation is next week, so I'll raise priority for this issue. Thank you, D. ***************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 24 08:38:22 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 24 Aug 2015 08:38:22 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Fiware cloud not stable in Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. The CreatiFI companies show their final prototype this week, so fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. ****************************** Hi all, during the last weeks our machines were not reachable on the network of Trento region is it possible to solve the problem? thanks Stefano ****************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 24 08:40:03 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 24 Aug 2015 08:40:03 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, CreatiFI applicants show their final prototype this week, CreatiFI is finishing, so can you give to the applicants some feedback and fix the issues, please? BR On Tue, Aug 18, 2015 at 2:16 PM, Andrea Maestrini wrote: > Dear, > CreatiFI accelerator project is finishing so the applicants need to fix > the last issues ASAP. Can you give to the applicants some feedback and fix > the issues, please? > BR > > On Fri, Aug 14, 2015 at 10:48 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> following an update, please can you fix the issue? >> >> **************************** >> >> Until yesterday it was working, today is not accessible any longer :( >> Maybe something to do with the migration to the new IP pools in the >> Trento node? (But that should have been completed on 11/8 as per the email >> we received??) >> >> Can you pls reopen the ticket? >> Thanks >> >> Daniele >> >> **************************** >> >> On Mon, Aug 10, 2015 at 2:51 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear, >>> CreatiFI applicant needs feedback ASAP because they are finalizing the >>> prototype for the demo at the end of august (CreratiFI Open call1 is >>> already finished) >>> BR >>> >>> >>> On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear FIWARE coach, >>>> following an update from the applicants related to his issues: >>>> >>>> ********************************* >>>> >>>> of course, we added port 8080 in the security group >>>> note that it was working couple of weeks back... >>>> >>>> d. >>>> >>>> ********************************* >>>> >>>> On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < >>>> amaestrini at create-net.org> wrote: >>>> >>>>> Dear FIWARE coach, >>>>> we forward you a support request received from a CreatiFI applicant we >>>>> are not able to solve. >>>>> Please let us know if you need direct contact with the submitter. >>>>> Thanks. >>>>> >>>>> ******************************* >>>>> >>>>> Hi all, >>>>> >>>>> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >>>>> >>>>> Thanks. >>>>> >>>>> Daniele >>>>> >>>>> >>>>> ******************************* >>>>> >>>> >>>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 24 11:37:30 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 24 Aug 2015 11:37:30 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! network unreachable in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. The CreatiFI companies show their final prototype this week, so fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. ********************************** Hi, from yesterday our Network is unreachable or in timeout! we need to do some fix and tests for the final review. ********************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 24 16:21:09 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 24 Aug 2015 16:21:09 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] VM not accessible (node of Trento) Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Starting from tomorrow, the CreatiFI companies will show their final prototype in order to get the last money trance in the CreatiFI accelerator project , so ask FIWARE owner to fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. ***************************** Hi, since yesterday is not available our VM instantiated on FIWARE cloud (node of Trento) and SSH responds ?connect to host 193.205.211.XXX port 22: operation timed out". All FIWARE GE services necessary for our final presentation are therefore not accessible. We are working to our final presentation (Thursday @ Barcelona), can we know when the vm will be accessible again? Best regards, Shamar Motorialab technical team ***************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Tue Aug 18 10:10:00 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Tue, 18 Aug 2015 10:10:00 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #395: Instances on Spain2 two are not responding In-Reply-To: References: Message-ID: Hi, The applicant has replied with the following message: *Hi,* *Not working. I checked and the situation and it is still same. I can access one instance on Spain2 (one with public IP) but two others inside subnet are not reachable.* Regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- 2015-08-14 10:48 GMT+02:00 Gerard Castillo Lasheras < gerard.castillo at i2cat.net>: > Hi, > > an applicant has reported the following high priority issue: > > *I have three instances on Spain2 region, the one that has public IP works > fine but two others in same subnet are not responding (ping, ssh -> host > unreachable). I have tried rebooting from FIWare Cloud Portal -> no help. > Similar issues has been in the past.* > > *These are problematic servers:* > > > > > *Name: GBerryBackendDBServer ID: 48e11971-956f-4bfd-bfb7-0688843ea2a6 Status: ACTIVE node-int-net-01: 192.168.197.237* > > > > > *Name: GBerryBackendServer ID: c5ba831d-b804-48fe-b7bb-ff5507460006 Status: ACTIVE node-int-net-01: 192.168.197.238* > > > Regards, > -------------------------------------------------------- > > Gerard Castillo Lasheras > Enginyer de Projectes > Fundaci? i2CAT - Unitat Audiovisual > SkypeID: gerardcl85 > Telf.: +34.93.553.26.30 (530) > -------------------------------------------------------- > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 25 12:22:43 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 25 Aug 2015 12:22:43 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, it doesn't work yet. They have to show their demo in Barcelona, so, please, check and fix the issue ASAP, please. Following an update from the applicants: ********************************** Just re-checked. The situation is the following: 0. the instance we had set up was deleted 1. I see only 3 images available 2. the snapshot we created last week following node owner instructions is not in the list of available images and the list of snapshots is empty 3. all security groups we set up were wiped out 4. same for key pairs (all wiped out) In the list of available images there is one with the name of the 'old' one we had, so we tried relaunching it. Got the machine up and running, associated the newly received public IP. So far so good. Then tried to connect to the Authoring Tool (at http://193.205.211.144:8080/AuthoringTool/ ) And... not working :( Again, same error, destination unreachable :(:(:( See you in Barcelona! Daniele & the team ********************************** On Mon, Aug 24, 2015 at 8:40 AM, Andrea Maestrini wrote: > Dear, > CreatiFI applicants show their final prototype this week, CreatiFI is > finishing, so can you give to the applicants some feedback and fix the > issues, please? > BR > > On Tue, Aug 18, 2015 at 2:16 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> CreatiFI accelerator project is finishing so the applicants need to fix >> the last issues ASAP. Can you give to the applicants some feedback and fix >> the issues, please? >> BR >> >> On Fri, Aug 14, 2015 at 10:48 AM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear, >>> following an update, please can you fix the issue? >>> >>> **************************** >>> >>> Until yesterday it was working, today is not accessible any longer :( >>> Maybe something to do with the migration to the new IP pools in the >>> Trento node? (But that should have been completed on 11/8 as per the email >>> we received??) >>> >>> Can you pls reopen the ticket? >>> Thanks >>> >>> Daniele >>> >>> **************************** >>> >>> On Mon, Aug 10, 2015 at 2:51 PM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear, >>>> CreatiFI applicant needs feedback ASAP because they are finalizing the >>>> prototype for the demo at the end of august (CreratiFI Open call1 is >>>> already finished) >>>> BR >>>> >>>> >>>> On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini < >>>> amaestrini at create-net.org> wrote: >>>> >>>>> Dear FIWARE coach, >>>>> following an update from the applicants related to his issues: >>>>> >>>>> ********************************* >>>>> >>>>> of course, we added port 8080 in the security group >>>>> note that it was working couple of weeks back... >>>>> >>>>> d. >>>>> >>>>> ********************************* >>>>> >>>>> On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < >>>>> amaestrini at create-net.org> wrote: >>>>> >>>>>> Dear FIWARE coach, >>>>>> we forward you a support request received from a CreatiFI applicant >>>>>> we are not able to solve. >>>>>> Please let us know if you need direct contact with the submitter. >>>>>> Thanks. >>>>>> >>>>>> ******************************* >>>>>> >>>>>> Hi all, >>>>>> >>>>>> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >>>>>> >>>>>> Thanks. >>>>>> >>>>>> Daniele >>>>>> >>>>>> >>>>>> ******************************* >>>>>> >>>>> >>>>> >>>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 25 13:54:00 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 25 Aug 2015 13:54:00 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No instances found on Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Starting from today, the CreatiFI companies will show their final prototype in order to get the last money trance in the CreatiFI accelerator project , so ask FIWARE owner to fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. **************************************** Hello, We just came back from holidays and we notices that all our instances on FIWARE Lab Cloud Service are missing. What happened? Are they been deleted? We have prepared them for the DEMO in Barcelona so it is very important to make them working again. Best regards **************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Aug 25 14:18:50 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 25 Aug 2015 14:18:50 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region In-Reply-To: References: Message-ID: Dear FIWARE coach, we forward you an update from a CreatiFI applicant we are not able to solve. Starting from today, the CreatiFI companies will show their final prototype in order to get the last money trance in the CreatiFI accelerator project , so ask FIWARE owner to fix the issue ASAP, please. Please let us know if you need direct contact with the submitter. Thanks. ************************** Dear, We have found our instances in Images section and have redeployed them in FILAB (with new security rules and keypair). We have also set our private network the same way as before (using provided new floating IP as external network on the router). However, we cannot SSH into the VM with associated IP. We get same errors. Seems that router, DNS setting or something else is not working properly. But, I have also tried associating IP to VM that is deployed in default (node-int-net-02) network, and I get same errors. When IP is associated with VM in newly made private network I get this from specs: IP Addresses reactifi: 192.168.21.6 reactifi: 193.205.211.*** When IP is on different VM within default network it says: IP Addresses node-int-net-02: 192.168.111.18 node-int-net-02: 193.205.211.*** My guess is that floating IP is faulty, but I'm by no means expert in this. What could be done? ************************** On Mon, Aug 24, 2015 at 8:37 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > The CreatiFI companies show their final prototype this week, so fix the > issue ASAP, please. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************** > > Hi, > > Since yesterday we don't see any instances we have set in FILAB. SSH to IP > (193.205.211.146) says "Network is unreachable". > > We have received an email on August 5th announcing IP migration, titled > "Important Comunication - Floating IP migration", from XIFI. > Migration was scheduled for 11.08. but didn't happen then. > > Can you confirm that this migration is underway now? > When can we expect our setup to be reachable and VMs seen in FILAB web > interface again? > > I must point out that our final presentation is next week, so I'll raise > priority for this issue. > > Thank you, > D. > > ***************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Aug 26 10:39:22 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 26 Aug 2015 10:39:22 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] VM not accessible (node of Trento) In-Reply-To: References: Message-ID: Dear, the CreatiFI user fixed the issue so you can close the ticket Thxs for the support BR On Mon, Aug 24, 2015 at 4:21 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Starting from tomorrow, the CreatiFI companies will show their final > prototype in order to get the last money trance in the CreatiFI accelerator > project , so ask FIWARE owner to fix the issue ASAP, please. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************** > > Hi, > > since yesterday is not available our VM instantiated on FIWARE cloud (node > of Trento) and SSH responds ?connect to host 193.205.211.XXX port 22: > operation timed out". > > All FIWARE GE services necessary for our final presentation are therefore > not accessible. > > We are working to our final presentation (Thursday @ Barcelona), can we > know when the vm will be accessible again? > > Best regards, > > Shamar > > Motorialab technical team > > ***************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Aug 26 12:02:24 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 26 Aug 2015 12:02:24 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Trento region Network Down Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************* our machines are not reachable. The network went down at 11:15 thi morning and instances are not visible in cloud filab. let me know Thanks S. ************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Aug 31 12:02:24 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 31 Aug 2015 12:02:24 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Network is unreachable in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************** Hi, Today Network is unreachable again ssh: connect to host 193.205.211.172 port 22: Network is unreachable. thankyou ************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: