[Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region

[Andrea Maestrini]

Dear FIWARE coach,
we forward you an update from a CreatiFI applicant we are not able to solve.
Starting from today, the CreatiFI companies will show their final prototype
in order to get the last money trance in the CreatiFI accelerator project ,
so ask FIWARE owner to fix the issue ASAP, please.
Please let us know if you need direct contact with the submitter.
Thanks.

**************************

Dear,

We have found our instances in Images section and have redeployed them in
FILAB (with new security rules and keypair). We have also set our private
network the same way as before (using provided new floating IP as external
network on the router).

However, we cannot SSH into the VM with associated IP. We get same errors.
Seems that router, DNS setting or something else is not working properly.
But, I have also tried associating IP to VM that is deployed in default
(node-int-net-02) network, and I get same errors.

When IP is associated with VM in newly made private network I get this from
specs:

IP Addresses
reactifi: 192.168.21.6
reactifi: 193.205.211.***

When IP is on different VM within default network it says:

IP Addresses
node-int-net-02: 192.168.111.18
node-int-net-02: 193.205.211.***

My guess is that floating IP is faulty, but I'm by no means expert in this.

What could be done?

**************************

On Mon, Aug 24, 2015 at 8:37 AM, Andrea Maestrini <amaestrini at create-net.org
> wrote:

> Dear FIWARE coach,
> we forward you a support request received from a CreatiFI applicant we are
> not able to solve.
> The CreatiFI companies show their final prototype this week, so fix the
> issue ASAP, please.
> Please let us know if you need direct contact with the submitter.
> Thanks.
>
> *****************************
>
> Hi,
>
> Since yesterday we don't see any instances we have set in FILAB. SSH to IP
> (193.205.211.146) says "Network is unreachable".
>
> We have received an email on August 5th announcing IP migration, titled
> "Important Comunication - Floating IP migration", from XIFI.
> Migration was scheduled for 11.08. but didn't happen then.
>
> Can you confirm that this migration is underway now?
> When can we expect our setup to be reachable and VMs seen in FILAB web
> interface again?
>
> I must point out that our final presentation is next week, so I'll raise
> priority for this issue.
>
> Thank you,
> D.
>
> *****************************
>
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