From daniele.santoro at create-net.org Thu Jan 8 13:57:57 2015 From: daniele.santoro at create-net.org (Daniele Santoro) Date: Thu, 8 Jan 2015 13:57:57 +0100 Subject: [Fiware-creatifi-coaching] Unable to setup Kurento server instance - empty SW catalogue Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ????????????????????????????? General Support #24 Unable to setup Kurento server instance - empty SW catalogue Status: New Priority: Normal Assignee: Trento Tech Support (Italy&Belgium) Category: Brussels Hub (Belgium) Support Type: FIWARE Infrastructure Quote Description Trying to setup a Kurento server instance. I followed the instructions I found on Youtube from the Kurento team: https://www.youtube.com/watch?v=lFM12pXeWu8 But when I want to add a tier, the software list to select the Kurento software from is empty. ????????????????????????????? -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: EmptySoftwareCatalogue.png Type: image/png Size: 31447 bytes Desc: not available URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: From silvio.cretti at create-net.org Thu Jan 8 21:50:02 2015 From: silvio.cretti at create-net.org (silvio.cretti at create-net.org) Date: Thu, 08 Jan 2015 21:50:02 +0100 Subject: [Fiware-creatifi-coaching] Unable to setup Kurento server instance - empty SW catalogue In-Reply-To: References: Message-ID: <54AEED7A.4020600@create-net.org> Hi Daniele, before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. Thanks silvio On 01/08/15 13:57, Daniele Santoro wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we > are not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ????????????????????????????? > General Support #24 > > Unable to setup Kurento server instance - empty SW catalogue > > Status:New > Priority:Normal > Assignee:Trento Tech Support (Italy&Belgium) > Category:Brussels Hub (Belgium) > Support Type:FIWARE Infrastructure > Quote > Description > > Trying to setup a Kurento server instance. > > I followed the instructions I found on Youtube from the Kurento team: > https://www.youtube.com/watch?v=lFM12pXeWu8 > > But when I want to add a tier, the software list to select the Kurento > software from is empty. > > > ????????????????????????????? > > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching -------------- next part -------------- An HTML attachment was scrubbed... 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Name: not available Type: image/png Size: 31447 bytes Desc: not available URL: From leandro.guillen at imdea.org Fri Jan 9 15:45:06 2015 From: leandro.guillen at imdea.org (Leandro Guillen) Date: Fri, 9 Jan 2015 15:45:06 +0100 Subject: [Fiware-creatifi-coaching] Unable to setup Kurento server instance - empty SW catalogue In-Reply-To: <54AEED7A.4020600@create-net.org> References: <54AEED7A.4020600@create-net.org> Message-ID: <47259C9E-1A53-4D40-A5B4-25921505425F@imdea.org> Hi all, This looks like the kind of issue you could inform the FIWARE Lab tech support about: fiware-lab-help at lists.fi-ware.org Regards, Leandro > El 8/1/2015, a las 21:50, silvio.cretti at create-net.org escribi?: > > Hi Daniele, > before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. > Thanks > silvio > On 01/08/15 13:57, Daniele Santoro wrote: >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ????????????????????????????? >> General Support #24 >> >> Unable to setup Kurento server instance - empty SW catalogue >> >> Status: New >> Priority: Normal >> Assignee: Trento Tech Support (Italy&Belgium) >> Category: Brussels Hub (Belgium) >> Support Type: FIWARE Infrastructure >> Quote >> Description >> >> Trying to setup a Kurento server instance. >> >> I followed the instructions I found on Youtube from the Kurento team: >> https://www.youtube.com/watch?v=lFM12pXeWu8 >> >> But when I want to add a tier, the software list to select the Kurento software from is empty. >> >> >> >> ????????????????????????????? >> >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching -------------- next part -------------- An HTML attachment was scrubbed... URL: From daniele.santoro at create-net.org Mon Jan 12 09:50:15 2015 From: daniele.santoro at create-net.org (Daniele Santoro) Date: Mon, 12 Jan 2015 09:50:15 +0100 Subject: [Fiware-creatifi-coaching] Unable to setup Kurento server instance - empty SW catalogue In-Reply-To: <47259C9E-1A53-4D40-A5B4-25921505425F@imdea.org> References: <54AEED7A.4020600@create-net.org> <47259C9E-1A53-4D40-A5B4-25921505425F@imdea.org> Message-ID: Hi Silvio, Leandro, Here is the reply from user: Hi Daniele, Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... . I even tried switching browsers but that didn?t work either. Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ? Beast, Daniele On 09 Jan 2015, at 15:45, Leandro Guillen wrote: > Hi all, > > This looks like the kind of issue you could inform the FIWARE Lab tech support about: > > fiware-lab-help at lists.fi-ware.org > > Regards, > Leandro > >> El 8/1/2015, a las 21:50, silvio.cretti at create-net.org escribi?: >> >> Hi Daniele, >> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. >> Thanks >> silvio >> On 01/08/15 13:57, Daniele Santoro wrote: >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ????????????????????????????? >>> General Support #24 >>> >>> Unable to setup Kurento server instance - empty SW catalogue >>> >>> Status: New >>> Priority: Normal >>> Assignee: Trento Tech Support (Italy&Belgium) >>> Category: Brussels Hub (Belgium) >>> Support Type: FIWARE Infrastructure >>> Quote >>> Description >>> >>> Trying to setup a Kurento server instance. >>> >>> I followed the instructions I found on Youtube from the Kurento team: >>> https://www.youtube.com/watch?v=lFM12pXeWu8 >>> >>> But when I want to add a tier, the software list to select the Kurento software from is empty. >>> >>> >>> >>> ????????????????????????????? >>> >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> >>> Fiware-creatifi-coaching at lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > -- -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro at create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: From daniele.santoro at create-net.org Mon Jan 12 10:52:55 2015 From: daniele.santoro at create-net.org (Daniele Santoro) Date: Mon, 12 Jan 2015 10:52:55 +0100 Subject: [Fiware-creatifi-coaching] Unable to setup Kurento server instance - empty SW catalogue In-Reply-To: References: <54AEED7A.4020600@create-net.org> <47259C9E-1A53-4D40-A5B4-25921505425F@imdea.org> Message-ID: <2AE61CAB-C680-41B9-89AB-FD976571D614@create-net.org> Dear, I have some news about the issue. I?ve just tried with 3 different browsers using Trento region and the result are: - Empty software catalog using: ? Google chrome Version 39.0.2171.95 (64-bit) ? Firefox 33.1 - Full list available (in this case I can create the tier) using: ? Safari Version 7.1.2 (9537.85.11.5) I will assign the request to the Cloud GUI support team, in the meantime I will tell the user to use Safari if possible to be able to create the tier. Daniele On 12 Jan 2015, at 09:50, Daniele Santoro wrote: > Hi Silvio, Leandro, > > Here is the reply from user: > > Hi Daniele, > > Well I tried Spain, Trento, Gent and I encounter the exact same problem with all of them... . > I even tried switching browsers but that didn?t work either. > > > Should I submit a request to fi-lab-help ML ? Since seems to be present in many regions, could be an issue related to the GUI ? > > Beast, > > Daniele > > On 09 Jan 2015, at 15:45, Leandro Guillen wrote: > >> Hi all, >> >> This looks like the kind of issue you could inform the FIWARE Lab tech support about: >> >> fiware-lab-help at lists.fi-ware.org >> >> Regards, >> Leandro >> >>> El 8/1/2015, a las 21:50, silvio.cretti at create-net.org escribi?: >>> >>> Hi Daniele, >>> before opening a ticket to FIWARE, I would like to know on with FILAB node the user experienced the problem. >>> Thanks >>> silvio >>> On 01/08/15 13:57, Daniele Santoro wrote: >>>> Dear FIWARE coach, >>>> we forward you a support request received from a CreatiFI applicant we are not able to solve. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ????????????????????????????? >>>> General Support #24 >>>> >>>> Unable to setup Kurento server instance - empty SW catalogue >>>> >>>> Status: New >>>> Priority: Normal >>>> Assignee: Trento Tech Support (Italy&Belgium) >>>> Category: Brussels Hub (Belgium) >>>> Support Type: FIWARE Infrastructure >>>> Quote >>>> Description >>>> >>>> Trying to setup a Kurento server instance. >>>> >>>> I followed the instructions I found on Youtube from the Kurento team: >>>> https://www.youtube.com/watch?v=lFM12pXeWu8 >>>> >>>> But when I want to add a tier, the software list to select the Kurento software from is empty. >>>> >>>> >>>> >>>> ????????????????????????????? >>>> >>>> >>>> _______________________________________________ >>>> Fiware-creatifi-coaching mailing list >>>> >>>> Fiware-creatifi-coaching at lists.fi-ware.org >>>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> Fiware-creatifi-coaching at lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> > > -- > -------------------------------------------------------- > Daniele Santoro, > CREATE-NET Research Center > ICT Area > ITC/Research Engineer > Via alla Cascata 56/D - 38100 Povo Trento (Italy) > e-mail: daniele.santoro at create-net.org > Tel: (+39) 0461 408400 - interno/extension 1318 > Fax: (+39) 0461 421157 > www.create-net.org > > PGP/GPG-KEY-ID: 0x08E3E8D5 > http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 > -------------------------------------------------------- > > The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. > -- -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro at create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: