From amaestrini at create-net.org Mon Mar 2 08:25:37 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 2 Mar 2015 08:25:37 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI] Kurento support needed from CreatiFI FIWARE Accelerator program winner In-Reply-To: References: Message-ID: Dear, this is the reply of the CreatiFI winner with the info you requested, with also attachments Thanks. **************************************************** Hi, in attach you can find the log you have requested. For the second issue, we have already read the guidance and we have a running environment with an example p2p WebRTC using STUN and TURN. The problem raises using Kurento for mediating the video communication. In the peer webrtc mini-prototype we figured out the architecture, but we do not understand how this has to change using Kurento. I think we all can save time if we can arrange a short CC to discuss the integration of Kurento in the use case. Let me know. Thanks Stefano **************************************************** On Thu, Feb 26, 2015 at 2:00 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > as you suggested we collect more info from the CreatiFI winner (moreover > they attached configuration files) and we forward you the support > request, we > are not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************************************** > > We are trying to develop an application with Kurento GE as part of > CREATIFI project. > The application is quite simple for now, but we are facing some technical > issues. > > The application uses SignalMaster as signaling server, and Kurento for > mediating the video communication. > We started with a peer webrtc mini-prototype, and now we are integrating > Kurento ? > > Our environment is: > Linux Ubuntu 14.10 > SignalMaster https://github.com/andyet/signalmaster > Kurento Media Server (5.1.0) > Kurento Client Nodejs 5.1.0 > > The code I have so far does ? > > - allows two clients to register to a ?room? > - when the second enters the room, SDP offers are exchanged (using signal > master functionalities) > - then I try to integrate Kurento in the process to have the media > exchange handled by Kurento but unfortunately, the whole process does not > fulfill because even in a loopback case (clients and servers all running in > same machine)I cannot see the videostream to appear. > > In attachment you find the code excerpts. > I think in this stage of the project it would be great for us to get your > inputs. > > A second design problem which is not clear to us - but we are not yet > there - is the role / configuration of STUN / TURN servers. > In the peer webrtc mini-prototype we figured out the architecture, but we > do not understand how this has to change using Kurento. > > Can you help and help us go in the right direction ? > > best regards > > ************************************************************** > > > > On Wed, Feb 18, 2015 at 1:45 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI Call1 winner, we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> **************************************************************** >> General Support #65: Kurento support needed >> >> >> - Author: Stefano Scotton >> - Status: New >> - Priority: High >> - Assignee: Trento Tech Support (Italy&Belgium) >> - Category: Trento Hub (Italy) >> - Support Type: FIWARE Generic Enablers >> >> Hi all, >> we are experiencing the features of Kurento GE but we have trouble >> understanding the documentation aspects of application integration. >> We need the availability of support for discussing of some architectural >> aspects of Kurento GE. >> >> can you provide us a technical reference to talk to these issues? >> >> Thank You >> >> Stefano >> >> **************************************************************** >> > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- /* global console */ var yetify = require('yetify'), config = require('getconfig'), uuid = require('node-uuid'), crypto = require('crypto'), port = parseInt(process.env.PORT || config.server.port, 10), io = require('socket.io').listen(port); var kurento = require('kurento-client'); /* Kurento */ var kurentoClient = null; var pipelines = {}; var offers = {}; const ws_uri = config.kurentoms.url; // recover kurentoClient for the first time function getKurentoClient(callback) { if (kurentoClient !== null) { return callback(null, kurentoClient); } kurento(ws_uri, function(error, _kurentoClient) { if (error) { var message = 'Coult not find media server at address ' + ws_uri; console.error(message); return callback(message + ". Exiting with error " + error); } kurentoClient = _kurentoClient; callback(null, kurentoClient); }); } //Represents a B2B active call function CallMediaPipeline() { this._pipeline = null; this._callerWebRtcEndpoint = null; this._calleeWebRtcEndpoint = null; } CallMediaPipeline.prototype.createPipeline = function(callback) { var self = this; getKurentoClient(function(error, kurentoClient){ if(error){ return callback(error); } kurentoClient.create('MediaPipeline', function(error, pipeline) { if (error) { return callback(error); } pipeline.create('WebRtcEndpoint', function(error, callerWebRtcEndpoint) { if (error) { pipeline.release(); return callback(error); } pipeline.create('WebRtcEndpoint', function(error, calleeWebRtcEndpoint) { if (error) { pipeline.release(); return callback(error); } callerWebRtcEndpoint.connect(calleeWebRtcEndpoint, function(error) { if (error) { pipeline.release(); return callback(error); } calleeWebRtcEndpoint.connect(callerWebRtcEndpoint, function(error) { if (error) { pipeline.release(); return callback(error); } }); self._pipeline = pipeline; self._callerWebRtcEndpoint = callerWebRtcEndpoint; self._calleeWebRtcEndpoint = calleeWebRtcEndpoint; callback(null); }); }); }); }); }); } CallMediaPipeline.prototype.generateSdpAnswerForCaller = function(sdpOffer, callback) { this._callerWebRtcEndpoint.processOffer(sdpOffer, callback); } CallMediaPipeline.prototype.generateSdpAnswerForCallee = function(sdpOffer, callback) { this._calleeWebRtcEndpoint.processOffer(sdpOffer, callback); } CallMediaPipeline.prototype.release = function() { if(this._pipeline) this._pipeline.release(); this._pipeline = null; } /* SignalMaster */ if (config.logLevel) { // https://github.com/Automattic/socket.io/wiki/Configuring-Socket.IO io.set('log level', config.logLevel); } function describeRoom(name) { var clients = io.sockets.clients(name); var result = { clients: {} }; clients.forEach(function (client) { result.clients[client.id] = client.resources; }); return result; } function safeCb(cb) { if (typeof cb === 'function') { return cb; } else { return function () {}; } } io.sockets.on('connection', function (client) { client.resources = { screen: false, video: true, audio: false }; // // pass a message to another id // client.on('message', function (details) { // //// console.info('message ~ ' + JSON.stringify(details)); // // if (!details) return; // // if (details.type === 'offer') { //// console.info(client); //// console.info(describeRoom(client.room)); // client.resources.details = details; // console.info('RES > ' + JSON.stringify(client.resources)); // } // // var otherClient = io.sockets.sockets[details.to]; // console.info('RES > ' + JSON.stringify(otherClient.resources)); // // if (!otherClient) return; // // if (details.type === 'answer') { // // var pipeline = new CallMediaPipeline(); // // pipeline.createPipeline(function(error) { // if (error) { //// return onError(error, error); // console.error(error); // return ; // } // // if (otherClient.resources.details.payload.sdp) { // pipeline.generateSdpAnswerForCaller(otherClient.resources.details.payload.sdp, function(error, callerSdpAnswer) { // if (error) { //// return onError(error, error); // console.error(error); // return ; // } // pipeline.generateSdpAnswerForCallee(details.payload.sdp, function(error, calleeSdpAnswer) { // if (error) { //// return onError(error, error); // console.error(error); // return ; // } // // pipelines[client.id] = pipeline; // pipelines[details.to] = pipeline; // // client.emit('message', otherClient.resources.details); // // details.from = client.id; // otherClient.emit('message', details); // }); // }); // } // }); // // } else { // details.from = client.id; // otherClient.emit('message', details); // } // }); client.on('message', function(message) { if (!message) { return ; // do nothing } var other = io.sockets.sockets[message.to]; if (!other) { return ; // do nothing } if (message.type === 'offer') { // console.info('sending offer: ' + JSON.stringify(message)); offers[client.id] = message.payload.sdp; message.from = client.id; other.emit('message', message); } else if (message.type === 'answer') { // console.info('sending answer: ' + JSON.stringify(message)); var pipeline = new CallMediaPipeline(); pipeline.createPipeline(function(error) { if (error) { console.error(error); return ; // do nothing } var offer = offers[message.to]; pipeline.generateSdpAnswerForCaller(offer, function(error, callerSdpAnswer) { if (error) { console.error(error); return ; // do nothing } pipeline.generateSdpAnswerForCallee(message.payload.sdp, function(error, calleeSdpAnswer) { if (error) { console.error(error); return ; // do nothing } var answer = { 'to': message.to, 'sid': message.sid, 'roomType': message.roomType, 'type': 'offer', 'payload': { 'type': 'offer', 'sdp': callerSdpAnswer }, 'prefix': message.prefix, 'from': client.id }; console.info('Kurento generated SDP answer for caller (2nd user): ' + JSON.stringify(answer)); other.emit('message', answer); answer = { 'to': client.id, 'sid': message.sid, 'roomType': message.roomType, 'type': 'answer', 'payload': { 'type': 'answer', 'sdp': calleeSdpAnswer }, 'prefix': message.prefix, 'from': message.to }; console.info('Kurento generated SDP answer for callee (1st user): ' + JSON.stringify(answer)); client.emit('message', answer); }); }); }); } else { message.from = client.id; other.emit('message', message); } }); client.on('shareScreen', function () { client.resources.screen = true; }); client.on('unshareScreen', function (type) { client.resources.screen = false; removeFeed('screen'); }); client.on('join', join); function removeFeed(type) { if (client.room) { io.sockets.in(client.room).emit('remove', { id: client.id, type: type }); if (!type) { client.leave(client.room); client.room = undefined; } } } function join(name, cb) { // console.info('join ~ ' + name + ' ~ ' + cb); // sanity check if (typeof name !== 'string') return; // console.info(describeRoom(name)); // leave any existing rooms removeFeed(); safeCb(cb)(null, describeRoom(name)); client.join(name); client.room = name; } // we don't want to pass "leave" directly because the // event type string of "socket end" gets passed too. client.on('disconnect', function () { removeFeed(); }); client.on('leave', function () { removeFeed(); }); client.on('create', function (name, cb) { // never called...? // console.info('create ~ ' + name + ' ~ ' + cb); if (arguments.length == 2) { cb = (typeof cb == 'function') ? cb : function () {}; name = name || uuid(); } else { cb = name; name = uuid(); } // check if exists if (io.sockets.clients(name).length) { safeCb(cb)('taken'); } else { join(name); safeCb(cb)(null, name); } }); // tell client about stun and turn servers and generate nonces client.emit('stunservers', config.stunservers || []); // create shared secret nonces for TURN authentication // the process is described in draft-uberti-behave-turn-rest var credentials = []; config.turnservers.forEach(function (server) { var hmac = crypto.createHmac('sha1', server.secret); // default to 86400 seconds timeout unless specified var username = Math.floor(new Date().getTime() / 1000) + (server.expiry || 86400) + ""; hmac.update(username); credentials.push({ username: username, credential: hmac.digest('base64'), url: server.url }); }); client.emit('turnservers', credentials); }); if (config.uid) process.setuid(config.uid); console.info(yetify.logo() + ' -- signal master is running at: http://localhost:' + port); -------------- next part -------------- A non-text attachment was scrubbed... Name: media-server.log Type: application/octet-stream Size: 23801 bytes Desc: not available URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: signalmaster.log Type: application/octet-stream Size: 29625 bytes Desc: not available URL: From silvio.cretti at create-net.org Mon Mar 2 08:52:50 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 2 Mar 2015 08:52:50 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Need of a Floating public IP in Trento region In-Reply-To: References: Message-ID: Dear CreatiFI team, we cloned the ticket and assigned it to Trento Node: TREN-18. On Fri, Feb 27, 2015 at 2:35 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI Call1 winner, we > tried to replicate the problem and we got the same issue: no Floating IP > allocation on Trento node. Now we are not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************************************** > > Dear, > we need a Floating public ip in Trento region since our application run on > a smartphone and must connect to the POI Data Provider through internet. > > Regards > > ***************************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 2 08:55:07 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 2 Mar 2015 08:55:07 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Brussels Hub] Unable to access VM on Budapest node In-Reply-To: References: Message-ID: Ticket has been fixed. On Fri, Feb 27, 2015 at 12:06 PM, Silvio Cretti < silvio.cretti at create-net.org> wrote: > Dear Creatifi, > ticket WIG-11 has been assigned to Budapest node. > > > On Fri, Feb 27, 2015 at 11:51 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI Call1 winner, we >> tried to give him some links and help him (we check security group, logic >> ports open, etcc it is ok, until yesterday the applicant can access it via >> ssh and open via browser), but now we are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ************************************************************************ >> I am unable to access the instance anymore, ping times out. >> >> URL: http://148.6.80.84:8080 >> >> SSH cannot connect. And when it does, it stops working once I am logged >> in. >> I cannot even look at anything on the server side for the moment... . >> >> Dashboard says instance is active and running!!! >> >> Could there be problems on the Budapest region side? >> ************************************************************************* >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 2 09:30:29 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 2 Mar 2015 09:30:29 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] Unstable input/output on Budapest node Message-ID: Unstable input/output on Budapest node Added by Ayman Moghnieh 2 days ago. Status:NewPriority:NormalAssignee:Barcelona Tech Support (Spain&Finland) Category:Barcelona Hub (Spain)Support Type:FIWARE Lab InfrastructureFIWARE Lab Region:BudapestFIWARE Jira ID: ------------------------------ Quote *Description* Hello, we are currently working on Budapest node while Spain node is being re-deployed. We are continuously experiencing network problems while working there: Getting the traffic in: - ssh connection drops suddenly - ping fails after a while, everything comes back. Getting the traffic out: - dns queries from the servers to the internet (i.e git clone calls, curl calls, etc) fail due to DNS resolution - traffic bandwith is unstable, and generally pretty low Are there any reported issues there? It's being really hard to get things up and running... Thank you, -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 2 09:41:20 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 2 Mar 2015 09:41:20 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] unable to access our machines VIA SSH In-Reply-To: References: Message-ID: Hi, The developer has updated this issue: "Just to mention: our machines are back again, altough network connectivity isn't as good as it should be. I have opened a service request (ticket #93 ) I was thinking on the issue... How is the floating IP assigned to the node? doing a simple ifconfig does not show the public IP on the node. So there must be an upper layer (OpenStack Neuron, I guess) who redirects the traffic from the public floating to the inner private... We are surely needing some port redirection on our project, and we should know if we are going to face any kind of restrictions this way to rethink our strategy. Thank you," 2015-02-27 10:34 GMT+01:00 Xavier Carol Rossell : > The developer i s working on the Budapest node. > > KR > > 2015-02-27 9:18 GMT+01:00 Xavier Carol Rossell : > >> Hi, >> >> Developer added more information to this issue. >> >> >> This afternoon machines were accessible again, but after doing some >> iptables operations, servers are unavailable again. This is what we've done: >> >> 1. We have one server, lb.alquimia.io, with a floating IP and a public >> internal >> 2. We have a couple of backend servers with public internal >> 3. We pass on traffic to some ports on the frontend to the backend >> servers. To simulate this behavior, we are redirecting some ssh traffic on >> the head to the ssh on the backends. >> 4. This is what we do: >> >> root at sf-appserver1:~# echo "1" > /proc/sys/net/ipv4/ip_forward >> root at sf-appserver1:~# iptables -t nat -A PREROUTING -p tcp --dport 22022 >> -j DNAT --to-destination 10.10.13.102:22 >> root at sf-appserver1:~# iptables -t nat -A PREROUTING -p tcp --dport 22023 >> -j DNAT --to-destination 10.10.13.105:22 >> root at sf-appserver1:~# iptables -t nat -A POSTROUTING -j MASQUERADE >> >> where 10.10.13.102 and 105 are the backends. >> >> I have been able to work for five minutes on the servers, but then ssh >> client has became unresponsive, and servers are NOT appearing again on the >> cloud.lab webpage. In fact, NOTHING is being displayed on the cloud.lab >> portal: no images, no floating IPs, no keypairs, no security groups. >> >> I would say that there is a link between the 'iptables' commands and the >> connectivity problems, but I cannot even imagine what is the problem. I >> have done this 'iptables' trick in other virtualized environments without >> problems :/ >> >> Thanks, >> >> i- >> >> >> >> >> 2015-02-26 9:21 GMT+01:00 Xavier Carol Rossell : >> >>> Hello, >>> >>> We are experiencing difficulties in accessing our machines via SSH. >>> It is returning a time out "no route to host" error. We tried accessing >>> from three different computers using different connections. >>> >>> We checked them in FiwareLab interface and they are there, running. >>> However, the interface itself took some time to display the machines >>> (something that didn't happen before). >>> >>> Regards. >>> >>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 3 09:56:48 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 3 Mar 2015 09:56:48 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Need of a Floating public IP in Trento region In-Reply-To: References: Message-ID: Dear User, Trento Node is under maintenance to enhance security and resources availability so at the moment the resources of the node are not available. Please contact us by email for further information about IP availability: support-xifi at trentinonetwork.it On Mon, Mar 2, 2015 at 8:52 AM, Silvio Cretti wrote: > Dear CreatiFI team, > we cloned the ticket and assigned it to Trento Node: TREN-18. > > On Fri, Feb 27, 2015 at 2:35 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI Call1 winner, we >> tried to replicate the problem and we got the same issue: no Floating IP >> allocation on Trento node. Now we are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ***************************************************** >> >> Dear, >> we need a Floating public ip in Trento region since our application run >> on a smartphone and must connect to the POI Data Provider through internet. >> >> Regards >> >> ***************************************************** >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 3 10:27:05 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 3 Mar 2015 10:27:05 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Get access_token using user credentials and client credentials in KeyRock GE Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI Call1 winner, we are not able to solve. We already sent to him several links to help him to resolve the problems about the need to have APIs for user registration with SCIM2.0 in his KeyRock instance: In order to create a new user you should use the SCIM API with admin permissions: https://github.com/ging/fi-ware-idm/wiki/SCIM-2.0-API (you already checked, but for other issues first of all check in deep in the folders) The database population script creates an admin user: https://github.com/ging/fi-ware-idm/blob/master/lib/tasks/db/populate.rake#L84 Please let us know if you need direct contact with the submitter. Thanks. ******************************************************** Dear, as explained here https://github.com/ging/fi-ware-idm/wiki/Live-Demo-API-Calls, there is an API to get access_token using user credentials and client credentials. The request must include an authorization header (basic) with the client credentials, but I don't understand which are these credentials and I can't find them. I tried with admin credentials that I created with the script you linked to me ( https://github.com/ging/fi-ware-idm/blob/master/lib/tasks/db/populate.rake#L84) but they doesn't work. Can you help me? Thanks Gian ******************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 3 11:59:16 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 3 Mar 2015 11:59:16 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI] Kurento support needed from CreatiFI FIWARE Accelerator program winner In-Reply-To: References: Message-ID: Dear, this is the reply of the CreatiFI winner. Thanks. Moreover the CreatiFI winner ask if it is feasible to set-up a brief call with the FIWARE Kurento expert ********************************************* Hi, Thanks for the anwser. here maybe a misunderstanding.... The test we permormed at the moment is on local machine (not a fiware Lab server). So that, in the loopback test there is no need of a STUN/TURN configuration. In this use case we need to understand the correct sequence of SDP packets handshake between a signal server (SignalMaster in our case) and Kurento Media server. Is there a clear documentation (beyond the tutorials) where we can find more info? best regards S. ********************************************* On Mon, Mar 2, 2015 at 8:25 AM, Andrea Maestrini wrote: > Dear, > this is the reply of the CreatiFI winner with the info you requested, with > also attachments > Thanks. > > **************************************************** > Hi, > > in attach you can find the log you have requested. > > For the second issue, we have already read the guidance and we have a > running environment with an example p2p WebRTC using STUN and TURN. The > problem raises using Kurento for mediating the video communication. > In the peer webrtc mini-prototype we figured out the architecture, but we > do not understand how this has to change using Kurento. > > I think we all can save time if we can arrange a short CC to discuss the > integration of Kurento in the use case. > > Let me know. > > Thanks Stefano > **************************************************** > > > On Thu, Feb 26, 2015 at 2:00 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> as you suggested we collect more info from the CreatiFI winner (moreover >> they attached configuration files) and we forward you the support >> request, we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ************************************************************** >> >> We are trying to develop an application with Kurento GE as part of >> CREATIFI project. >> The application is quite simple for now, but we are facing some technical >> issues. >> >> The application uses SignalMaster as signaling server, and Kurento for >> mediating the video communication. >> We started with a peer webrtc mini-prototype, and now we are integrating >> Kurento ? >> >> Our environment is: >> Linux Ubuntu 14.10 >> SignalMaster https://github.com/andyet/signalmaster >> Kurento Media Server (5.1.0) >> Kurento Client Nodejs 5.1.0 >> >> The code I have so far does ? >> >> - allows two clients to register to a ?room? >> - when the second enters the room, SDP offers are exchanged (using signal >> master functionalities) >> - then I try to integrate Kurento in the process to have the media >> exchange handled by Kurento but unfortunately, the whole process does not >> fulfill because even in a loopback case (clients and servers all running in >> same machine)I cannot see the videostream to appear. >> >> In attachment you find the code excerpts. >> I think in this stage of the project it would be great for us to get your >> inputs. >> >> A second design problem which is not clear to us - but we are not yet >> there - is the role / configuration of STUN / TURN servers. >> In the peer webrtc mini-prototype we figured out the architecture, but we >> do not understand how this has to change using Kurento. >> >> Can you help and help us go in the right direction ? >> >> best regards >> >> ************************************************************** >> >> >> >> On Wed, Feb 18, 2015 at 1:45 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI Call1 winner, >>> we >>> are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> **************************************************************** >>> General Support #65: Kurento support needed >>> >>> >>> - Author: Stefano Scotton >>> - Status: New >>> - Priority: High >>> - Assignee: Trento Tech Support (Italy&Belgium) >>> - Category: Trento Hub (Italy) >>> - Support Type: FIWARE Generic Enablers >>> >>> Hi all, >>> we are experiencing the features of Kurento GE but we have trouble >>> understanding the documentation aspects of application integration. >>> We need the availability of support for discussing of some architectural >>> aspects of Kurento GE. >>> >>> can you provide us a technical reference to talk to these issues? >>> >>> Thank You >>> >>> Stefano >>> >>> **************************************************************** >>> >> >> >> -- ==================================================================== *Andrea Maestrini, ing.* CREATE-NET FraME, Future Media Solutions Area Research Engineer Via alla Cascata 56C ? 38123 Povo, Trento - Italy e-mail: andrea.maestrini at create-net.org Phone: (+39) 0461 312424 Mobile: (+39) 3473390671 Fax: (+39) 0461 421157 www.create-net.org ==================================================================== The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. =========================================================== -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 3 12:38:50 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 3 Mar 2015 12:38:50 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] Problems with Spain node Message-ID: Hi, A developer is reporting some problems working with the Spain node. - There are two instances with Task as "deleting" since few days ago - When trying to create a blueprint template the catalogue is empty - When trying to allocate an IP it fails with error 400 but the developer has no IP allocated yet. Find here an screenshot the developer has sent: http://techsupport.creatifi.eu/attachments/download/54/Fiware.png Developer info: General Support #97: problemas generales con fiware cloud - Author: Augusto Zuniga - Status: New - Priority: Normal - Assignee: Barcelona Tech Support (Spain&Finland) - Category: Barcelona Hub (Spain) - Support Type: Other - FIWARE Jira ID: - FIWARE Lab Region: Spain Thanks. KR, Xavier Carol. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 3 13:25:34 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 3 Mar 2015 13:25:34 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problem on FIWARE Lab Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************ Hi, When I can create VM instance in Fiware cloud lab Trento node? today i try to create it but still with error. thank you! ************************************ -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 3 13:40:08 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 3 Mar 2015 13:40:08 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problem on FIWARE Lab Trento node In-Reply-To: References: Message-ID: Cloned and assigned to Trento node: TREN-19. On Tue, Mar 3, 2015 at 1:25 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************ > > Hi, > When I can create VM instance in Fiware cloud lab Trento node? > > today i try to create it but still with error. > > thank you! > > ************************************ > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 3 17:09:32 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 3 Mar 2015 17:09:32 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error Message-ID: Poi Provider instance status: Error - Presumably, because no disk space availableAdded by Jarmo Jomppanen about 1 hour ago. Status: New Priority: Normal Assignee: Barcelona Tech Support (Spain&Finland) Category: Helsinki Hub (Finland) Support Type: FIWARE Lab Infrastructure FIWARE Lab Region: StockholmFIWARE Jira ID: QuoteDescription When launching the instance there is Nan Disk-space left from which to launch anything. I was attempting to launch Name m1.smallVCPUs 1Root Disk 20 GBEphemeral Disk 0 GBTotal Disk 20 GBRAM 2048 MB -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 3 20:52:50 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 3 Mar 2015 20:52:50 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: Dear CreatiFI team, in order to process the ticket and before sending it to the FIWARE expert (if needed) it is important to have clearly undersood all the information collected around the ticket. In this case we found that the information provided are in a form that is quite difficult to read. Could you please review a bit the format and provide them in a more readable way? Information related to your tracking system (Redmine) is not of interest for us and the risk is to not understand the real problem. Thanks in advance. On Tue, Mar 3, 2015 at 5:09 PM, Xavier Carol Rossell wrote: > Poi Provider instance status: Error - Presumably, because no disk space > availableAdded by Jarmo Jomppanen about 1 hour ago. > Status: New Priority: Normal Assignee: Barcelona Tech Support > (Spain&Finland) Category: Helsinki Hub (Finland) Support Type: FIWARE Lab > Infrastructure FIWARE Lab Region: StockholmFIWARE Jira ID: > QuoteDescription > When launching the instance there is Nan Disk-space left from which to > launch anything. I was attempting to launch > Name m1.smallVCPUs 1Root Disk 20 GBEphemeral Disk 0 GBTotal Disk 20 GBRAM > 2048 MB > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 4 09:42:28 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 4 Mar 2015 09:42:28 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: Dears, A CreatiFI developer is experiencing this problem: When launching the instance there is Nan Disk-space left from which to launch anything. I was attempting to launch. Instance dtaa Name m1.small VCPUs 1 Root Disk 20 GB Ephemeral Disk 0 GB Total Disk 20 GB RAM 2048 MB It is located at the Stockholm region. Kind regards, Xavi Carol 2015-03-03 17:09 GMT+01:00 Xavier Carol Rossell : > Poi Provider instance status: Error - Presumably, because no disk space > availableAdded by Jarmo Jomppanen about 1 hour ago. > Status: New Priority: Normal Assignee: Barcelona Tech Support > (Spain&Finland) Category: Helsinki Hub (Finland) Support Type: FIWARE Lab > Infrastructure FIWARE Lab Region: StockholmFIWARE Jira ID: > QuoteDescription > When launching the instance there is Nan Disk-space left from which to > launch anything. I was attempting to launch > Name m1.smallVCPUs 1Root Disk 20 GBEphemeral Disk 0 GBTotal Disk 20 GBRAM > 2048 MB > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 4 13:24:13 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 4 Mar 2015 13:24:13 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: Cloned the ticket (ASI-8) and assigned to Stockholm node. On Wed, Mar 4, 2015 at 9:42 AM, Xavier Carol Rossell wrote: > Dears, > > A CreatiFI developer is experiencing this problem: > > When launching the instance there is Nan Disk-space left from which to > launch anything. I was attempting to launch. > > Instance dtaa > Name m1.small > VCPUs 1 > Root Disk 20 GB > Ephemeral Disk 0 GB > Total Disk 20 GB > RAM 2048 MB > > It is located at the Stockholm region. > > Kind regards, > Xavi Carol > > > 2015-03-03 17:09 GMT+01:00 Xavier Carol Rossell : > >> Poi Provider instance status: Error - Presumably, because no disk space >> availableAdded by Jarmo Jomppanen about 1 hour ago. >> Status: New Priority: Normal Assignee: Barcelona Tech Support >> (Spain&Finland) Category: Helsinki Hub (Finland) Support Type: FIWARE >> Lab Infrastructure FIWARE Lab Region: StockholmFIWARE Jira ID: >> QuoteDescription >> When launching the instance there is Nan Disk-space left from which to >> launch anything. I was attempting to launch >> Name m1.smallVCPUs 1Root Disk 20 GBEphemeral Disk 0 GBTotal Disk 20 GBRAM >> 2048 MB >> > > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 4 14:10:53 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 4 Mar 2015 14:10:53 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problem on FIWARE Lab Trento node In-Reply-To: References: Message-ID: Dear User, there are some maintenace activities about security end resource enhancement on the Trento Node. You will be notified as soon as possbile when Trento Node will be available again. Best Regards, Trento Node Team On Tue, Mar 3, 2015 at 1:40 PM, Silvio Cretti wrote: > Cloned and assigned to Trento node: TREN-19. > > On Tue, Mar 3, 2015 at 1:25 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ************************************ >> >> Hi, >> When I can create VM instance in Fiware cloud lab Trento node? >> >> today i try to create it but still with error. >> >> thank you! >> >> ************************************ >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 4 15:58:24 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 4 Mar 2015 15:58:24 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: Hi, The developer updated the information for this ticket: "I noticed that if one switches region first to Spain, and then back to Stockholm, there is disk available first time when one tries to launch an image. Then it fails launching the image because "the image could not be found" with code 400. The disk space is not available for second try until one switches to Spain and back again." Best. 2015-03-03 17:09 GMT+01:00 Xavier Carol Rossell : > Poi Provider instance status: Error - Presumably, because no disk space > availableAdded by Jarmo Jomppanen about 1 hour ago. > Status: New Priority: Normal Assignee: Barcelona Tech Support > (Spain&Finland) Category: Helsinki Hub (Finland) Support Type: FIWARE Lab > Infrastructure FIWARE Lab Region: StockholmFIWARE Jira ID: > QuoteDescription > When launching the instance there is Nan Disk-space left from which to > launch anything. I was attempting to launch > Name m1.smallVCPUs 1Root Disk 20 GBEphemeral Disk 0 GBTotal Disk 20 GBRAM > 2048 MB > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 4 17:21:40 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 4 Mar 2015 17:21:40 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: The Stockholm support team answered with the following: Dear User, We just successfully launched a new vm at the Stockholm Node and we can unfortunately not recreate your issue. Do you have an vm id to provide so we can investigate that specific vm or does your error occur before you can complete the instance creation? Can you describe step by step how to recreate your problem? -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 5 10:24:29 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 5 Mar 2015 10:24:29 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Poi Provider instance status: Error In-Reply-To: References: Message-ID: The developer answer: "This one seems to be ok. I managed to launch an instance once I managed to configure the network correctly. The disk space still shows as Nan, but I suppose there is some disk space if the instance launches. Now it looks like I need a public ip (made another issue)." I think the ticket can be closed. KR, Xavi Carol 2015-03-04 17:21 GMT+01:00 Silvio Cretti : > The Stockholm support team answered with the following: > > Dear User, > > We just successfully launched a new vm at the Stockholm Node and we can > unfortunately not recreate your issue. > > Do you have an vm id to provide so we can investigate that specific vm or > does your error occur before you can complete the instance creation? > Can you describe step by step how to recreate your problem? > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 5 10:45:03 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 5 Mar 2015 10:45:03 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsiki Hub] Need public IP for project Message-ID: Hi, A developer working on the Stockholm region is asking for a Floating Public IP. The Developer request: "It seems I would need a public floating ip. I can't select the public in either when allocating IP nor when trying to select gateway for the router. I am making an application for the accelerator program and the unity clients need to connect the backend in the cloud." Best. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 5 12:19:19 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 5 Mar 2015 12:19:19 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Need public IP for project Message-ID: Hi, A developer working on the Stockholm region is asking for a Floating Public IP. The Developer request: "It seems I would need a public floating ip. I can't select the public in either when allocating IP nor when trying to select gateway for the router. I am making an application for the accelerator program and the unity clients need to connect the backend in the cloud." Best. -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Thu Mar 5 17:30:02 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Thu, 5 Mar 2015 17:30:02 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Need public IP for project In-Reply-To: References: Message-ID: Cloned as ASI-9 and assigned to Stockholm. On Thu, Mar 5, 2015 at 12:19 PM, Xavier Carol Rossell < xavier.carol at i2cat.net> wrote: > Hi, > > A developer working on the Stockholm region is asking for a Floating > Public IP. > > The Developer request: "It seems I would need a public floating ip. I > can't select the public in either when allocating IP nor when trying to > select gateway for the router. I am making an application for the > accelerator program and the unity clients need to connect the backend in > the cloud." > > Best. > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 6 08:23:57 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 6 Mar 2015 08:23:57 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Instances disappeared on Berlin region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. We replicated the problem and sometimes it works and sometimes the instances disappears. Please let us know if you need direct contact with the submitter. Thanks. ***************************************************** Hello, this afternoon I launched a new instance using Berlin region. I left the session when the instance was in build phase. Then, after a couple of hours, I logged in again and all my instances were disappeared. I mean, the new instance and all previous instances on all the hubs where I tried during the previous weeks. Now.. it is not a big harm just because I currently am developing my project using GEs on my virtual machines. But sooner or later I have to replicate my work on a FIWARELab instance. Is the platform still a work in progress? Or am I doing something wrong? ***************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Fri Mar 6 08:30:06 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Fri, 6 Mar 2015 08:30:06 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Instances disappeared on Berlin region In-Reply-To: References: Message-ID: Assigned to Berlin node as BEAR-13 On Fri, Mar 6, 2015 at 8:23 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > We replicated the problem and sometimes it works and sometimes the > instances disappears. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************************************** > > Hello, > this afternoon I launched a new instance using Berlin region. > I left the session when the instance was in build phase. > > Then, after a couple of hours, I logged in again and all my instances were > disappeared. > I mean, the new instance and all previous instances on all the hubs where > I tried during the previous weeks. > > Now.. it is not a big harm just because I currently am developing my > project using GEs on my virtual machines. > But sooner or later I have to replicate my work on a FIWARELab instance. > > Is the platform still a work in progress? Or am I doing something wrong? > ***************************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 9 11:57:19 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 9 Mar 2015 11:57:19 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] VM instance error and no images displayed on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. We replicated the problem and it didn' t work and moreover the images disappears. Please let us know if you need direct contact with the submitter. Thanks. ****************************************** Hi, When I can create VM instance in Fiware cloud lab Trento region? today i try to create it but still with error. Moreover the images are not displayed in Trento node thank you! ******************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 9 12:54:30 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 9 Mar 2015 12:54:30 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Instances disappeared on Berlin region In-Reply-To: References: Message-ID: Berlin node answered: Yesterday (Thursday) we had issues with the OpenStack Controller and Openvswitch. This issue has been solved today (Friday) around lunch time. All instances should be available and reachable again. If some of the instances are not reachable, please try to reboot the instance. On Fri, Mar 6, 2015 at 8:30 AM, Silvio Cretti wrote: > Assigned to Berlin node as BEAR-13 > > On Fri, Mar 6, 2015 at 8:23 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> We replicated the problem and sometimes it works and sometimes the >> instances disappears. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ***************************************************** >> >> Hello, >> this afternoon I launched a new instance using Berlin region. >> I left the session when the instance was in build phase. >> >> Then, after a couple of hours, I logged in again and all my instances >> were disappeared. >> I mean, the new instance and all previous instances on all the hubs where >> I tried during the previous weeks. >> >> Now.. it is not a big harm just because I currently am developing my >> project using GEs on my virtual machines. >> But sooner or later I have to replicate my work on a FIWARELab instance. >> >> Is the platform still a work in progress? Or am I doing something wrong? >> ***************************************************** >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 9 15:42:59 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 9 Mar 2015 15:42:59 +0100 Subject: [Fiware-creatifi-coaching] [CcreatiFI Italy Hub] VM instance error and no images displayed on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. We replicated the problem and it didn' t work and moreover the images disappears. Please let us know if you need direct contact with the submitter. Thanks. **************************************************** Hi, When I can create VM instance in Fiware cloud lab Trento region? today i try to create it but still with error. Moreover the images are not displayed in Trento node thank you! **************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 9 15:46:31 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 9 Mar 2015 15:46:31 +0100 Subject: [Fiware-creatifi-coaching] [CcreatiFI Italy Hub] VM instance error and no images displayed on Trento region In-Reply-To: References: Message-ID: Cloned to TREN-20 . On Mon, Mar 9, 2015 at 3:42 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > We replicated the problem and it didn' t work and moreover the images > disappears. > Please let us know if you need direct contact with the submitter. > Thanks. > > **************************************************** > > Hi, > When I can create VM instance in Fiware cloud lab Trento region? > > today i try to create it but still with error. > > Moreover the images are not displayed in Trento node > > thank you! > > **************************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 9 15:51:04 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 9 Mar 2015 15:51:04 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Cannot allocate floating ip in Gent or Berlin Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. **************************************************** I got this error: {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} cannot continue Could I have a Floating IP, please? **************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 9 15:54:27 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 9 Mar 2015 15:54:27 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Cannot allocate floating ip in Gent or Berlin In-Reply-To: References: Message-ID: Cloned IM-3 On Mon, Mar 9, 2015 at 3:51 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > **************************************************** > I got this error: {"computeFault": {"message": "The server has either > erred or is incapable of performing the requested operation.", "code": 500}} > > cannot continue > Could I have a Floating IP, please? > > **************************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 9 15:57:05 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 9 Mar 2015 15:57:05 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Cannot create a new instance on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. We replicated the problem and we got the same error. Please let us know if you need direct contact with the submitter. Thanks. ********************************************** I am trying to create a new instance in FIWARE Lab Cloud portal in the Trento Hub. I would like to install the POI Data Provider GE in it. I am using the image ubuntu_12.04.04_new. First problem: I have only available 2GB of RAM but, according to the "POI Data Provider - Installation and Administration Guide" the recommended system should have 4GB. Anyway, just for testing, I am trying to create a VM with the flavor m1.large or m1.small2 but the operation fails with status ERROR. The log of this new instance is empty. What can I do? ********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 9 16:08:29 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 9 Mar 2015 16:08:29 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Cannot create a new instance on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. We replicated the problem and we got the same error. Please let us know if you need direct contact with the submitter. Thanks. ********************************************** I am trying to create a new instance in FIWARE Lab Cloud portal in the Trento Hub. I would like to install the POI Data Provider GE in it. I am using the image ubuntu_12.04.04_new. First problem: I have only available 2GB of RAM but, according to the "POI Data Provider - Installation and Administration Guide" the recommended system should have 4GB. Anyway, just for testing, I am trying to create a VM with the flavor m1.large or m1.small2 but the operation fails with status ERROR. The log of this new instance is empty. What can I do? ********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 10 09:35:04 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 10 Mar 2015 09:35:04 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] cant launch fi-lab cloud instance Message-ID: Hi, A developer in the Stockholm region is having the following issue: "My problem is when I am trying to create a virtual machine in fi-lab cloud service. I get this error: {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}} Error comes after I have created an instance and I am trying associate an IP to this machine." Thanks. KR, Xavier Carol. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 10 09:44:14 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 10 Mar 2015 09:44:14 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] Problem launching new instances Message-ID: Hi, A daveloper in the Spain region cannot launch new instances. He always get an ERROR Status while Task is SHEDULING. Please find attached a snapshot. Thanks. KR; Xavi Carol. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Creatifi Issue.png Type: image/png Size: 2180 bytes Desc: not available URL: From xavier.carol at i2cat.net Tue Mar 10 10:11:56 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 10 Mar 2015 10:11:56 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] Instance loosing network connectivity Message-ID: Hi, A developer in the Spain2 node is having the following issue: "we are having troubles with an instance we created in the Spain2 node, we could successfully allocate a public ip to the instance and connect via ssh, but after doing some installation tasks, we lost the ssh connection and were unable to reconnect. a disallocate and reallocate of the ip brings back the ping for some moments, but then we are loosing it again. the instance seems to be up and running as we can see the password prompt in the vnc console. public ip: 130.206.112.35" Thanks. KR, Xavier Carol. -------------- next part -------------- An HTML attachment was scrubbed... URL: From manuel.escrichevicente at telefonica.com Tue Mar 10 14:00:13 2015 From: manuel.escrichevicente at telefonica.com (MANUEL ESCRICHE VICENTE) Date: Tue, 10 Mar 2015 13:00:13 +0000 Subject: [Fiware-creatifi-coaching] Test email Message-ID: Please, ignore this email ---------------------------- Manuel Escriche Vicente Agile Project Manager/Leader FI-WARE Initiative Telef?nica Digital Parque Tecnol?gico C/ Abraham Zacuto, 10 47151 - Boecillo Valladolid - Spain Tfno: +34.91.312.99.72 Fax: +34.983.36.75.64 http://www.tid.es ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener informaci?n privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilizaci?n, divulgaci?n y/o copia sin autorizaci?n puede estar prohibida en virtud de la legislaci?n vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma v?a y proceda a su destrucci?n. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinat?rio, pode conter informa??o privilegiada ou confidencial e ? para uso exclusivo da pessoa ou entidade de destino. Se n?o ? vossa senhoria o destinat?rio indicado, fica notificado de que a leitura, utiliza??o, divulga??o e/ou c?pia sem autoriza??o pode estar proibida em virtude da legisla??o vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destrui??o -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 10 17:11:12 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 10 Mar 2015 17:11:12 +0100 Subject: [Fiware-creatifi-coaching] Silvio's test Message-ID: Please ignore! -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 10 21:20:30 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 10 Mar 2015 21:20:30 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] cant launch fi-lab cloud instance In-Reply-To: References: Message-ID: Cloned as ASI-10 On Tue, Mar 10, 2015 at 9:35 AM, Xavier Carol Rossell < xavier.carol at i2cat.net> wrote: > Hi, > > A developer in the Stockholm region is having the following issue: > > "My problem is when I am trying to create a virtual machine in fi-lab > cloud service. I get this error: > > {"badRequest": {"message": "No nw_info cache associated with instance", > "code": 400}} > > Error comes after I have created an instance and I am trying associate an > IP to this machine." > > Thanks. > KR, Xavier Carol. > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 11 10:41:23 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 11 Mar 2015 10:41:23 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Storage -> Containers are missing on Zurich node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************************** Dear Support Team, We have tried to get a public IP (available under Zurich for instance) but the Storage -> Containers are missing, what should we do? We were under Berlin region but in Berlin region even if there is "containers", we were not able to get a floating ip We cannot find a region with available public IP and available Storage -> Containers, could you please help us? (we tried on Karlskrona, Stockholm, ok floating ip but no "containers" ) Thanks in advance for your help, Pierluigi ***************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 11 12:14:34 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 11 Mar 2015 12:14:34 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Cannot allocate floating ip in Gent node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************* Dear, I created the private network and added a router. I can't add the publicnet as gateway of my router (no more floating IP addresses available). I also can't add my private network to when launching an instance. It then still fails with Error launching instance MmmooOgle. Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}. So I need a Floating IP in Gent region to go ahead with my development Thanks ******************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 11 13:11:06 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 11 Mar 2015 13:11:06 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] KeyRock documentation & registering a new user Message-ID: Hi, A developer is having problems trying to register a new user to the KeyRock instance of the FILab. Here it is the transcription of text provided by the user: "We're having difficulties in understanding how KeyRock GE is supposed to work in a simple scenario of how a client-side web app should allow both registration of new users AND login. The programmer's guide gives a lot of insight into the GE, but it lacks basic info for how a registration process of a new user works Where can we find references and examples, short and to the point that shows how you are supposed to register a new user using the FI-lab instance of KeyRock." "What we are wondering about is the KeyRock instance running at https://account.lab.fiware.org/. We have followed the directions given at https://github.com/ging/oauth2-example-client with the goal of making an authentication against the OAuth2 endpoint provided by the instance. We can get the example client to start intitiating oauth2 calls, but with almost all combinations of apps created in KeyRock, the auth flow is halted with a message of 'Invalid Authorization Request'. We can clearly see that something fails but would need a hint about which parameter is faulty. Erik was able to end up in an authorized state" Thanks. KR, Xavi Carol -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 11 13:27:55 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 11 Mar 2015 13:27:55 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Need public IP for project In-Reply-To: References: Message-ID: Infrastructure answered: The floating-ip range is updated so there are new floating ips avavailiable. On Thu, Mar 5, 2015 at 5:30 PM, Silvio Cretti wrote: > Cloned as ASI-9 and assigned to Stockholm. > > On Thu, Mar 5, 2015 at 12:19 PM, Xavier Carol Rossell < > xavier.carol at i2cat.net> wrote: > >> Hi, >> >> A developer working on the Stockholm region is asking for a Floating >> Public IP. >> >> The Developer request: "It seems I would need a public floating ip. I >> can't select the public in either when allocating IP nor when trying to >> select gateway for the router. I am making an application for the >> accelerator program and the unity clients need to connect the backend in >> the cloud." >> >> Best. >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 11 13:31:51 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 11 Mar 2015 13:31:51 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Storage -> Containers are missing on Zurich node In-Reply-To: References: Message-ID: Dear CreatiFi team, we understood that having a container is not mandatory for every node. So in case we can try to open a ticket in Berlin for the floating IP. What do you think? On Wed, Mar 11, 2015 at 10:41 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************************** > > Dear Support Team, > > We have tried to get a public IP (available under Zurich for instance) but > the Storage -> Containers are missing, what should we do? > > We were under Berlin region but in Berlin region even if there is > "containers", we were not able to get a floating ip > > We cannot find a region with available public IP and available Storage -> > Containers, could you please help us? (we tried on Karlskrona, Stockholm, > ok floating ip but no "containers" ) > > Thanks in advance for your help, > > Pierluigi > > ***************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 11 13:39:07 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 11 Mar 2015 13:39:07 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Cannot allocate floating ip in Gent node In-Reply-To: References: Message-ID: Opened ticket HELC-478 and cloned in IM-4 On Wed, Mar 11, 2015 at 12:14 PM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************************* > > Dear, > > I created the private network and added a router. I can't add the > publicnet as gateway of my router (no more floating IP addresses > available). I also can't add my private network to when launching an > instance. It then still fails with Error launching instance MmmooOgle. > Cause: 500 Error {"computeFault": {"message": "The server has either erred > or is incapable of performing the requested operation.", "code": 500}}. > So I need a Floating IP in Gent region to go ahead with my development > > Thanks > > ******************************************* > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 11 13:55:34 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 11 Mar 2015 13:55:34 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] KeyRock documentation & registering a new user In-Reply-To: References: Message-ID: I would suggest to follow the indications present in the ticket: https://jira.fi-ware.org:8443/browse/HELC-446 Anyway users can be created only on instances of KeyRock installed by the developer. The KeyRock that governs the access to the FIWARE lab services is managed by FIWARE Lab administrators and it is not possible to register/approve new users outside the classical way to register through the portal. If it is not enough, please come back replying to this email. On Wed, Mar 11, 2015 at 1:11 PM, Xavier Carol Rossell < xavier.carol at i2cat.net> wrote: > Hi, > > A developer is having problems trying to register a new user to the > KeyRock instance of the FILab. > Here it is the transcription of text provided by the user: > > "We're having difficulties in understanding how KeyRock GE is supposed to > work in a simple scenario of how a client-side web app should allow both > registration of new users AND login. > > The programmer's guide gives a lot of insight into the GE, but it lacks > basic info for how a registration process of a new user works > Where can we find references and examples, short and to the point that > shows how you are supposed to register a new user using the FI-lab instance > of KeyRock." > > "What we are wondering about is the KeyRock instance running at > https://account.lab.fiware.org/. > > We have followed the directions given at > https://github.com/ging/oauth2-example-client with the goal of making an > authentication against the OAuth2 endpoint > provided by the instance. We can get the example client to start > intitiating oauth2 calls, but with almost all combinations of apps created > in KeyRock, the auth > flow is halted with a message of 'Invalid Authorization Request'. We can > clearly see that something fails but would need a hint about which > parameter is faulty. Erik was > able to end up in an authorized state" > > > Thanks. > KR, Xavi Carol > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 11 13:55:46 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 11 Mar 2015 13:55:46 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Storage -> Containers are missing on Zurich node In-Reply-To: References: Message-ID: Ok, open a ticket on Berlin node to try to assign a Floating IP to the CreatiFI winner Thxs On Wed, Mar 11, 2015 at 1:31 PM, Silvio Cretti wrote: > Dear CreatiFi team, > we understood that having a container is not mandatory for every node. So > in case we can try to open a ticket in Berlin for the floating IP. What do > you think? > > > On Wed, Mar 11, 2015 at 10:41 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ***************************************** >> >> Dear Support Team, >> >> We have tried to get a public IP (available under Zurich for instance) >> but the Storage -> Containers are missing, what should we do? >> >> We were under Berlin region but in Berlin region even if there is >> "containers", we were not able to get a floating ip >> >> We cannot find a region with available public IP and available Storage -> >> Containers, could you please help us? (we tried on Karlskrona, Stockholm, >> ok floating ip but no "containers" ) >> >> Thanks in advance for your help, >> >> Pierluigi >> >> ***************************************** >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -- ==================================================================== *Andrea Maestrini, ing.* CREATE-NET FraME, Future Media Solutions Area Research Engineer Via alla Cascata 56C ? 38123 Povo, Trento - Italy e-mail: andrea.maestrini at create-net.org Phone: (+39) 0461 312424 Mobile: (+39) 3473390671 Fax: (+39) 0461 421157 www.create-net.org ==================================================================== The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. =========================================================== -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 11 14:06:36 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 11 Mar 2015 14:06:36 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Cannot allocate floating ip in Berlin node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *************************************************** Dear, I can't add a Floating IP to my instance (no more floating IP addresses available). *Error: *Error allocating IP address. Cause: 500 Error So I need a Floating IP in Berlin region to go ahead with my development Thanks *************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Wed Mar 11 14:15:57 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Wed, 11 Mar 2015 14:15:57 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] cant launch fi-lab cloud instance In-Reply-To: References: Message-ID: Hi, I have not seen this error before, but I have allocated more avaliable IPs recently so can you please try to allocate a again. On Tue, Mar 10, 2015 at 9:20 PM, Silvio Cretti wrote: > Cloned as ASI-10 > > On Tue, Mar 10, 2015 at 9:35 AM, Xavier Carol Rossell < > xavier.carol at i2cat.net> wrote: > >> Hi, >> >> A developer in the Stockholm region is having the following issue: >> >> "My problem is when I am trying to create a virtual machine in fi-lab >> cloud service. I get this error: >> >> {"badRequest": {"message": "No nw_info cache associated with instance", >> "code": 400}} >> >> Error comes after I have created an instance and I am trying associate an >> IP to this machine." >> >> Thanks. >> KR, Xavier Carol. >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 11 14:49:18 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 11 Mar 2015 14:49:18 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] cant launch fi-lab cloud instance In-Reply-To: References: Message-ID: Hi, Developer is still getting this: {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}} And says: I can allocate IP but I can not associate the IP to instance neither federal nor public. 2015-03-11 14:15 GMT+01:00 Silvio Cretti : > Hi, > > I have not seen this error before, but I have allocated more avaliable IPs > recently so can you please try to allocate a again. > > > On Tue, Mar 10, 2015 at 9:20 PM, Silvio Cretti < > silvio.cretti at create-net.org> wrote: > >> Cloned as ASI-10 >> >> On Tue, Mar 10, 2015 at 9:35 AM, Xavier Carol Rossell < >> xavier.carol at i2cat.net> wrote: >> >>> Hi, >>> >>> A developer in the Stockholm region is having the following issue: >>> >>> "My problem is when I am trying to create a virtual machine in fi-lab >>> cloud service. I get this error: >>> >>> {"badRequest": {"message": "No nw_info cache associated with instance", >>> "code": 400}} >>> >>> Error comes after I have created an instance and I am trying associate >>> an IP to this machine." >>> >>> Thanks. >>> KR, Xavier Carol. >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> Fiware-creatifi-coaching at lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 12 10:43:50 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 12 Mar 2015 10:43:50 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #123: "...not registered in ChefServer" error when instantiating a GE from a Blueprint Template Message-ID: Hi, A developer is having trouble starting a VM from a blueprint. Here it is the developer's report: "I'm trying to set up a POI Provider GE to be available via a public IP. Right now I'm trying with the Spain2 node. (Some other nodes had some other problems.) I have cloned a POI Provider template and started an instance. In the Compute -> Instances view it currently shows up as Status: ACTIVE / Task: None / Power State: RUNNING. In the Blueprint -> Blueprint Instances view it shows Status: ERROR. The detailed error message is: "Success: Blueprint Instance testPoiSpain2 status. Description: Create environment testPoiSpain2 Status: ERROR Error: Error installing a product. Description:com.telefonica.euro_iaas.paasmanager.exception.ProductInstallatorException: Error installing product poi_dp-3.3.3 Error invokg SDC to Install Productpoi_dp-3.3.3 3.3.3 SDCException. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node testpoispain2-poi-1-010896 is not registered in ChefServer: com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node testpoispain2-poi-1-010896 is not registered in ChefServer. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node testpoispain2-poi-1-010896 is not registered in ChefServer" How should this be solved?" Thanks in advance. KR, -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Mar 12 16:27:57 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 12 Mar 2015 16:27:57 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] I can't see all the images on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Thanks. **************************************** Dear, I can't see all the images on Trento region (only 23), instead on the other FIWARE Lab regions (e.g Waterford, Berlin) I can see and launch more than 50 images and there are all the GEs image Thanks ******************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 13 09:51:22 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 13 Mar 2015 09:51:22 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problems in getting a Floating IP in Zurich region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************************************** Dear, I tried to get a floating IP on Zurich region but I got a private ip (see attachment) Then I tried again, but in this case I can not see anything in pool tab of Allocate IP to project Can you help me to get a Floating IP on Zurich node? ***************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: screenshot_FloatingIP_Zurich.PNG Type: image/png Size: 133399 bytes Desc: not available URL: From xavier.carol at i2cat.net Fri Mar 13 11:47:45 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Fri, 13 Mar 2015 11:47:45 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #129 - Concatenate animations in Virtual Character GE Message-ID: Hi, A developer is asking for information on the Virtual Character GE. Here it is his question: "I have been looking for some examples about how to concatenate animations in Virtual Character GE, but I have not found it. Will be possible to obtain some example about this or some documentation?" Could the owner of the GE provide that kind of exmples? Thank you very much. Best, -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Fri Mar 13 11:51:55 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Fri, 13 Mar 2015 11:51:55 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #113 - Instance loosing network connectivity Message-ID: Hi, A developer on the Spain2 node is having troubles with the ssh connectivity. Here is his explanation: "we are having troubles with an instance we created in the Spain2 node, we could successfully allocate a public ip to the instance and connect via ssh, but after doing some installation tasks, we lost the ssh connection and were unable to reconnect. a disallocate and reallocate of the ip brings back the ping for some moments, but then we are loosing it again. the instance seems to be up and running as we can see the password prompt in the vnc console. public ip: 130.206.112.35 best greetings, wernfried lackner Request timeout for icmp_seq 43 Request timeout for icmp_seq 44 64 bytes from 130.206.112.35: icmp_seq=45 ttl=55 time=557.703 ms 64 bytes from 130.206.112.35: icmp_seq=43 ttl=55 time=2564.696 ms 64 bytes from 130.206.112.35: icmp_seq=44 ttl=55 time=1561.534 ms 64 bytes from 130.206.112.35: icmp_seq=46 ttl=55 time=32.836 ms 64 bytes from 130.206.112.35: icmp_seq=47 ttl=55 time=32.352 ms Request timeout for icmp_seq 50 Request timeout for icmp_seq 51 Request timeout for icmp_seq 52" Thanks in advance. Best, -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 13 13:14:49 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 13 Mar 2015 13:14:49 +0100 Subject: [Fiware-creatifi-coaching] [creatiFI Benelux Hub] WStore authentication with external platform Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ********************************************************* We are using WStore for handling all store and purchase related aspects of our project. We are running WStore using the standard WStore image in fiware labs. For this, we need to authenticate on the WStore. Users will be created on our platform. As a result, what we need is a way to authenticate on WStore and linking that authenticated user (WStore-user) to the user on our platform (THEO-user). It is not possible for us to use the Keyrock idM GE Our initial approach to resolve this was to let WStore use oauth and the platforms authentication mechanism. However, after discussing with Francisco de la Vega, it would appear this is not implemented in WStore and additional extensions are to be made in order to integrate with an external identity management system. As we are not skilled python programmers and for maintenance reasons, we prefer not to extend WStore with support for this unless there is an easy way for this to be done (preferably with a working example and a list of the API calls to be provided by the platform). We attempted to make our platform mock the fiware Keyrock idM (and mimic the API and handlers), setting OILAUTH = True and FIWARE_IDM_ENDPOINT = ' http://auth.theoplayer.com:3000/login' in the settings.py file. This was unsuccessful as opening WStore resulted in the following error: WrongBackend at /login/fiware/ Incorrect authentication service "fiware" Request Method: GET Request URL: http://130.206.83.32/login/fiware/ Django Version: 1.4.13 Exception Type: WrongBackend Exception Value: Incorrect authentication service "fiware" Exception Location: /opt/wstore/src/virtenv/lib/python2.7/site-packages/social_auth/decorators.py in wrapper, line 28 Python Executable: /usr/bin/python Python Version: 2.7.6 Python Path: ['/opt/wstore/src/virtenv/lib/python2.7/site-packages', '/opt/wstore/src', '/usr/lib/python2.7', '/usr/lib/python2.7/plat-x86_64-linux-gnu', '/usr/lib/python2.7/lib-tk', '/usr/lib/python2.7/lib-old', '/usr/lib/python2.7/lib-dynload', '/usr/local/lib/python2.7/dist-packages', '/usr/lib/python2.7/dist-packages'] As a result, our new approach would be to use the WStore embedded authentication system. It would be possible to create a WStore-user using an API call when creating a THEO-user on our system using a random generated password and username. We understand this will require us to obtain an access token from an admin account (1). Once this WStore-user has been created and the THEO-user indicates he wants to perform a purchase, the platform will obtain an access token for the THEO-user's WStore-user account (2) and perform REST API calls in order to retrieve or update the information from WStore. As the WStore embedded authentication system is an oauth system, we were hoping to use Resource Owner Password Credentials Grant in order to obtain an access token for (1) or (2). However, it would appear this grant type is not implemented in WStore. It would appear there is no grant type available in WStore in order to retrieve an access token via server2server communication alone. As a final solution, we are now looking into injecting (or updating) access tokens directly in the WStore database and are looking into information on how this can be done. More specifically we are looking at the tables and records which should be updated/inserted in order to achieve this. Preferably, access tokens would be eternal with extremely high expiration times in order to reduce the number of WStore database manipulations. Would it be possible to provide us with information how we can integrate this authentication? The main preference is still to use our own platform authentication, but without updating WStore. Thanks ********************************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 16 10:33:42 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 16 Mar 2015 10:33:42 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] ssh connection issues on Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************** Dear, I finally got the public ip but when I try to connect to an instance with my keypair (generated before the instance and assigned to it) the server is still asking me to enter a password. I used the following command: chmod 600 keypair.pem ssh -i keypairfile.pem root at 193.205.211.145 I also configured the rule in the security group as shown in the screeshot attached I tried many time in this week-end, also creating different keypairs and different instances with different O.S. It is always asking me for a password. Could you please help me? ******************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: security_group.png Type: image/png Size: 21790 bytes Desc: not available URL: From amaestrini at create-net.org Mon Mar 16 11:50:33 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 16 Mar 2015 11:50:33 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] WStore create offering with yearly recurring payment and monthly pay per use billing Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************************* One of our pricing models is the following: A yearly license fee is purchased, which allows for a fixed number of usages of our product, for example 1,000,000 uses. When the allowed usages are depleted, the client will be charged each month for the additional usage of our product (which is a fixed amount for each usage). According to the pricing basis document ( http://edu.fiware.org/mod/resource/view.php?id=531), we will have to create a custom USDL, which contains multiple pricing plans: - A subscription pricing plan with a yearly interval - A pay-per-use plan (component based as we have only one parameter and a very easy pricing function usage*FIXED_AMOUNT) However, this document states the following: *It is important to note thatthe aggregation of accounting information and charging to the customer is made monthly bydefault, being the first charge a month after the purchase. This default timing only applies whenthe price models only contains pay-per-use and single payments; however, if the price modelincludes subscriptions, the pay-per-use is resolved every time a subscription is renovated.* We however require a monthly charge of additional usage How can this payment profile be included in WStore? Currently the only alternative we see is to set up two separate pricing plans and request our user to make two purchases. This is not acceptable as it severely impacts client experience. ************************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 16 12:57:35 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 16 Mar 2015 12:57:35 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problems in getting a Floating IP in Zurich region In-Reply-To: References: Message-ID: We have now few floating IPs available for use. Can you send us your project id or the id of one of your instances to enable you allocate a new floating ip (in a separate email). On Mon, Mar 16, 2015 at 8:37 AM, Silvio Cretti wrote: > Like all the XiFi nodes, we do have constraints on the amount of public > IPs we have. > > We will review assigned public IPs and revert this Monday. > > On Fri, Mar 13, 2015 at 9:11 PM, Silvio Cretti < > silvio.cretti at create-net.org> wrote: > >> cloned to zurich. >> >> On Fri, Mar 13, 2015 at 9:51 AM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we >>> are not able to solve. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ***************************************************** >>> Dear, >>> I tried to get a floating IP on Zurich region but I got a private ip >>> (see attachment) >>> >>> Then I tried again, but in this case I can not see anything in pool tab >>> of Allocate IP to project >>> >>> Can you help me to get a Floating IP on Zurich node? >>> >>> ***************************************************** >>> >>> _______________________________________________ >>> Fiware-creatifi-coaching mailing list >>> Fiware-creatifi-coaching at lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Mon Mar 16 12:59:27 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Mon, 16 Mar 2015 12:59:27 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] ssh connection issues on Trento region In-Reply-To: References: Message-ID: Clone as TREN-22 On Mon, Mar 16, 2015 at 10:33 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************************** > > Dear, > I finally got the public ip but when I try to connect to an instance with > my keypair (generated before the instance and assigned to it) the server is > still asking me to enter a password. > > I used the following command: > > chmod 600 keypair.pem > > ssh -i keypairfile.pem root at 193.205.211.145 > > I also configured the rule in the security group as shown in the screeshot > attached > > I tried many time in this week-end, also creating different keypairs and > different instances with different O.S. > > It is always asking me for a password. > > Could you please help me? > > ******************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 16 13:04:42 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 16 Mar 2015 13:04:42 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] can't allocate IP address for cloud instance (General Support #137) Message-ID: Hi, A developer in the Spain node cannot allocate a floating IP. "Error allocating IP address. Cause: 400 Error {"badRequest": {"message": "No more floating ips in pool net8300.", "code": 400}}" Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 17 11:43:41 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 17 Mar 2015 11:43:41 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No Floating IPs in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************************************** Dear, I tried to get a floating IP on Trento region without success Then I tried again, but nothing Can you help me to get a Floating IP on Trento node? ***************************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 17 13:18:34 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 17 Mar 2015 13:18:34 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] error in "Set Gateway" and in getting a Floating IP in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************* Dear, after vrouter creation I try to set "Set Gateway" and I got an error (see attachment ). Moreover I can not get a Floating IP. I need it to develop my CreatiFI project ************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot.png Type: image/png Size: 28124 bytes Desc: not available URL: From silvio.cretti at create-net.org Tue Mar 17 13:28:21 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 17 Mar 2015 13:28:21 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No Floating IPs in Trento node In-Reply-To: References: Message-ID: Clened as TREN-23 On Tue, Mar 17, 2015 at 11:43 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ***************************************************** > Dear, > I tried to get a floating IP on Trento region without success > > Then I tried again, but nothing > > Can you help me to get a Floating IP on Trento node? > > ***************************************************** > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 17 13:33:21 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 17 Mar 2015 13:33:21 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] error in "Set Gateway" and in getting a Floating IP in Trento node In-Reply-To: References: Message-ID: Cloned as TREN-24 On Tue, Mar 17, 2015 at 1:18 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************* > Dear, > after vrouter creation I try to set "Set Gateway" and I got an error (see > attachment > ). Moreover I can not get a Floating IP. > > I need it to develop my CreatiFI project > > ************************************* > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From silvio.cretti at create-net.org Tue Mar 17 13:44:02 2015 From: silvio.cretti at create-net.org (Silvio Cretti) Date: Tue, 17 Mar 2015 13:44:02 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] WStore create offering with yearly recurring payment and monthly pay per use billing In-Reply-To: References: Message-ID: Please see the answer on ticket 495 from the developer. On Mon, Mar 16, 2015 at 11:50 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************************* > > One of our pricing models is the following: > > A yearly license fee is purchased, which allows for a fixed number of > usages of our product, for example 1,000,000 uses. > When the allowed usages are depleted, the client will be charged each > month for the additional usage of our product (which is a fixed amount for > each usage). > > According to the pricing basis document ( > http://edu.fiware.org/mod/resource/view.php?id=531), we will have to > create a custom USDL, which contains multiple pricing plans: > - A subscription pricing plan with a yearly interval > - A pay-per-use plan (component based as we have only one parameter and a > very easy pricing function usage*FIXED_AMOUNT) > > However, this document states the following: > > > > > > *It is important to note thatthe aggregation of accounting information and > charging to the customer is made monthly bydefault, being the first charge > a month after the purchase. This default timing only applies whenthe price > models only contains pay-per-use and single payments; however, if the price > modelincludes subscriptions, the pay-per-use is resolved every time a > subscription is renovated.* > > We however require a monthly charge of additional usage > > How can this payment profile be included in WStore? Currently the only > alternative we see is to set up two separate pricing plans and request our > user to make two purchases. This is not acceptable as it severely impacts > client experience. > > ************************************************* > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 17 16:36:11 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 17 Mar 2015 16:36:11 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Error in getting a Floating IP in Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************* Hello, when I try to allocate a Floating IP to my project, I get the following error. {"itemNotFound": {"message": "No more floating ips in pool public-ext-net-01.", "code": 404}} I tried creating a server instance and I could not SSH into it, even if I did setup the security policy opening port 22 and installed the private key for SSH. I need a Floating IP Thank you, Gianni *************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 18 12:11:05 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 18 Mar 2015 12:11:05 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #141 - No public IP availables Message-ID: Hi, A developer is experiencing this problem in the Zurich node: "DEar all, as explained in tickets #88 and #93, our usability experience with Budapest node is awful. So, we have decided to re-create one of our instances in Zurich node, which seems to respond pretty faster than Budapest's. We have generated all things necessary (keypair, security, etc) AND freed one public IP allocated on Budapest to allocate it to the new Zurich instance. When trying to do so, systems tells we do not have ANY public IP available. I would say that we have STILL two IP adressess free, but at least we should have one (the one freed from Budapest). We can't go on on Zurich until we have this IP available. Thanks," I already informed the developer that the public IPs available depend on each node. BTW Leandro, as the insert automation doesn't work in Jira, do you want me to put you on copy? Thanks. Best, -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Mar 19 14:53:56 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 19 Mar 2015 14:53:56 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Problems in launching Blueprint Instance in Berlin region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *********************************************** I was now able to create a blueprint template and configured two tiers, one with tomcat6 (are there any newer versions available?) and one with mysql. Then I launched a new blueprint instance using this template. On the Blueprint Instance Dashboard the instance appears with status 'INSTALLING' (stuck there for about one hour now). When clicking the blue (i) icon, I get: Description: Create environment Status: RUNNING But when I go to the list that shows the running instances for each tier, I see no instances running.. Trying to add an instance results in: {"message":"Internal PaasManager Server error#qy4m96sn2vq21tpexqm0walfb","code":500} Here I may need some guidance on what am I doing wrong.. Regards, Clemens *********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 19 15:36:39 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 19 Mar 2015 15:36:39 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #147 - Problem creating instances in the Berlin node Message-ID: Hi, a developer is having trouble creating an instance in the Berlin node. Here it is the report: "I have created a new instance at Berlin region but instance status is ERROR | NO STATE. Also, I cant allocate a new IP. When I try to create a new IP with pool "ext-net-public", system response is: {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I can create a new IP with pool "ext-net-federation" but seems an internal IP (10.0.16.212)." Thanks in advance. KR. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Mar 19 16:02:00 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 19 Mar 2015 16:02:00 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Launching VM results in Status: ERROR in Berlin node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *********************************************** Hi, when trying to assign the router to ext-net-public, I get the following error: Failed to set gateway to router . Cause: 409 Error {"QuantumError": "No more IP addresses available on network c02a7883-ff90-4e3d-9f10-fdf2d2c0025e."} I already got a Floating IP to assign it to my project Thanks, Clemens *********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 20 10:36:12 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 20 Mar 2015 10:36:12 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Creating an Object-Container fails in Berlin node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ********************************************** Yesterday, I tried to create an Object-Storage Container which simply failed with the following message: Error: Error creating container . Cause: undefined Still the same behavior today. Regards, Clemens ********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 20 16:30:16 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 20 Mar 2015 16:30:16 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Allocate Floating IP - public-ext-net problems in Berlin node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************************** Dear Support, we tried to allocate a public IP-Address in Region "Berlin" in FIWARE Cloud Portal for our Project "Comic", but we got the following error: Error: Error allocating IP address. Cause: 500 Error {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} Can you tell me please, why have we this error message and can you allocate a public IP for our account please. We create in Project "Comic" a mobile application. Any communication between APP (Mobile) and server without public IP are not possible. Tank you for your cooperation & help. Kindest regards, Mirko Ross ***************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 23 08:31:20 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 23 Mar 2015 08:31:20 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Instance not accessible via ssh and blocked on reboot in Karlskrona region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************** Dear, today SSH conn to my instance on Karlskrona has stopped working. I tried again and again with various clients (linux box, putty etc) but all attempts ended with a timeout. Then I tried to reboot the instance but the things went even worse: the system returned a 503 error and the instance was freezed in a "REBOOT" status. So.. I am back to the starting point ************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 23 09:05:40 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 23 Mar 2015 09:05:40 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Connectivity problems in Budapest region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************************ Dear, In the last weeks I found some problems with Kurento GE on Budapest region. The FIWARE GE Kurento owner told me to do some test in order to resolve the problem. He suggested me to "Ping from your instante to the IP of your STUN server. If the first ping takes more than 1.8 seconds, then you are hitting this problem (in our tests in your instance we got 6 seconds)" But Pinging the STUN server from my instance on Budapest takes at least 6 seconds, I have been over 10 seconds as well at times. Then the FIWARE Kurento owner told me "*We have notified the problem and there are people working on it a the Budapest FIWARE Lab instance*" Did you resolve the problems? ************************************************ -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 23 09:09:03 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 23 Mar 2015 09:09:03 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] When Spanish node will be up&running? Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************** Dear, when the Spanish node will be up&running? We need to use Kurento GE and the Kurento GE owner told us that "when it comes back you should be able to use it for launching and using successfully Kurento on Spanish node" We are developing our CreatiFI project, so we need Kurento instance ******************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 23 12:03:30 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 23 Mar 2015 12:03:30 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #158 - Cosmos Oozie API REST not available Message-ID: Hi, A developer is having trouble with the REST api for Cosmos. Here it is his report: "Hi, I have followed the instruction from http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/BigData_Analysis_-_User_and_Programmer_Guide However, the section about REST API of Oozie seems to be either incorrect or outdated. this does not get any reply from server: $ curl -X POST "http://130.206.80.46:11000/oozie/v0/jobs" --header "Content-Type: application/xml;charset=UTF-8" -d @jobproperties {"id":"0000092-140116081225611-oozie-oozi-W"} Scanning 130.206.80.46 for ports I discovered that only port 14000 and 10000 are eligible. this returns no such path exists: curl -X POST "http://130.206.80.46:14000/oozie/v0/jobs this returns cannot connect: curl -X POST "http://130.206.80.46:11000/oozie/v0/jobs Would there be a REST API of Oozie in some other location ?" Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 23 17:52:58 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 23 Mar 2015 17:52:58 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #153 - Idm doesn't send the confirmation emails Message-ID: A developer has a problem with the IdM GE. Here it is the report: "I've deployed an instance of the Identity Manager enabler in the server where we're building the application backend. Everything seems to be working except for the fact that the confirmation emails are never send. I've followed all of your guide, including the segment about whitelists and blacklists. I've added gmail.com to the whitelist to test it with my own address. The server sends mails through the classic "mail" command, so I believe the issue must be related to Ruby." Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 24 08:28:17 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 24 Mar 2015 08:28:17 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problems in launching image in Karlskrona region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************** Hi, when launching my new instance in Karlskrona region, the panel is hanging for over 1h. The only information I've got is: state: BUILD task: spawning power state: NO STATE Am I doing something wrong? Months ago I did setup a couple of instances with no problem... Best, Gianni ******************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 24 09:45:03 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 24 Mar 2015 09:45:03 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #146 - Error allocating IP address Message-ID: Hi, A user in Gent node cannot allocate an IP address. This is the error reported: "Error: Error allocating IP address. Cause: 500 Error info." Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 24 10:56:19 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 24 Mar 2015 10:56:19 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #146 - Not enough quota Message-ID: Hi, A developer in the Gent node is reporting that there is not enough quota to create a kurento vm. Thanks in advance. KR -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 24 14:06:17 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 24 Mar 2015 14:06:17 +0100 Subject: [Fiware-creatifi-coaching] [creatiFI Italy Hub] Problems in launching image in SophiaAntipolis region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************** Hi, when launching my new instance in SophiaAntipolis region, the panel is hanging for over 1h. The only information I've got is: state: BUILD task: spawning power state: NO STATE After several hours the machine is now in ERROR state, NONE task and NO STATE power state. Am I doing something wrong? Months ago I did setup a couple of instances with no problem... Best, Gianni -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 24 16:05:14 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 24 Mar 2015 16:05:14 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] No Cloud Lab Containers in Stockholm region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************** Dear Support, many PPT Presentations and youtube videos are showing the option "Containers" in "Storage" area in Cloud Lab Portal, but I have only "volumes". Why is not enabled for me? How can we use it? tenant_id: 00000000000000000000000000011489 Thank you! Kindest regards, Mirko Ross ******************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Wed Mar 25 09:22:02 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Wed, 25 Mar 2015 09:22:02 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #164: Can't get access token for IdM instance Message-ID: Hi, A user is trying to get a token for the IdM but it seems to be a problem. Here it is his report: "we're trying to use the IdM instance deployed in http://account.lab.fiware.org to log our application and users. So far I've been able to get the access code for the application and I perform the Post request with the provided code at http://account.lab.fiware.org/oauth2/token. I keep getting an 404 error. My question is meant to determine if the url is correct and to verify that the IdM instance at fiware lab and it's OAuth mechanism is running." Thanks is advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 10:36:26 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 10:36:26 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Object Storage GE Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************************* Dear Support, I try to use Object Storage GE with Curl - actually with Php Scripts on an instance of VM at region Stockholm. The following steps I have: 1) Oath2 Login Keyrock IDM with account.lab.fi-ware.org > I have the User Informations and an Access token - $_SESSION["access_token"] 2) I can get my tenant - http://cloud.lab.fi-ware.org:4730/v2.0/tenants => 00000000000000000000000000011489 3) and now I tried http://cloud.lab.fi-ware.org:4730/v2.0/tokens but which username / password is suitable to use? How can I managed the Users? Can I used Oath2 Login from Session - $_SESSION["access_token"]? 4) http://130.206.82.9:8080/cdmi_capabilities/AUTH_00000000000000000000000000011489 tried with "X-Auth-Token: $_SESSION["access_token"]" with Keyrock IDM access token -> Error 401 4b) I tried with "pepProxy / pepProxy" (3) > it's generate a token_id but with http://130.206.82.9:8080/cdmi_capabilities/AUTH_00000000000000000000000000011489 -> Error 401 I founded http://cdmiservice.lab.fi-ware.org:8080 but isn't available is the "130.206.82.9" OK? Is there any IP > DomainName / Ports List with options? Perhaps caused by the fact that there are not Containers in this node? My tenant_id: 00000000000000000000000000011489 Thank you! Kindest regards, Mirko Ross ************************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 10:37:46 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 10:37:46 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Keyrock IDM Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *********************************************** Dear Support, I created a login Process with Php and OAuth2. Based on https://github.com/ging/oauth2-example-client NodeJS Version. It's perfect. But I have a question: Is there any option to make a login automatically? - Without Login Window from Lab Cloud Portal? Thank you! Kindest regards, Mirko Ross *********************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 10:40:07 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 10:40:07 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] POI Data Provider GE: delete_poi does not work Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *************************************** Dear support, we now have the VM up, running and accessible via the follow public ip: 193.205.211.145. We installed the already prepared instance with POI Data Provider. We solved some issues we had but still we are not able to delete any inserted poi. You can check by yourself the following DELETE command (you need to use some tool to send the HTTP DELETE, i.e. it doesn't work vi browser url): http://193.205.211.145/poi_dp/delete_poi&poi_id=8e57d2e6-f98f-4404-b075-112049e72346 It always returns: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://localhost:8888' is therefore not allowed access. We already followed this link http://enable-cors.org/server_apache.html on how to enable CORS on Apache as described in the "POI Data Provider - Installation and Administration Guide". But we still get the same error message. Can you give us some hint on how to solve this issue? Best regards *************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 10:45:15 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 10:45:15 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Trying to launch a Blueprint-Instance in Region Zurich/Berlin/Spain results in ERROR state Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ***************************************** As Berlin-Region did not seem to operate properly concerning Blueprint-Templates, I tried to launch a Blueprint-Template in Zurich Region. This seemed to work first (VM-instances were created) but failed afterwards with: ----- Success: Blueprint Instance Test-Zurich status. Description: Create environment Test-Zurich Status: ERROR Error: Error installing a product. Description:com.telefonica.euro_iaas.paasmanager.exception.ProductInstallatorException: Error installing product mysql-1.2.4 Error invokg SDC to Install Productmysql-1.2.4 1.2.4 SDCException. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer: com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer ----- As it does not seem to be possible to allocate a public IP in Berlin region and not possible to launch blueprint instances in Zurich node, I will try to launch a Blueprint-Template in Spain/Spain2 node...but without success....... Regards, Clemens ***************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 10:47:35 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 10:47:35 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] THA GE disappeared Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *************************** Hello, I noticed that the THA Generic Enabler that we selected as access control component of our project has been removed from FIWARE catalog and I saw popping a new AuthZforce that could be used as replacement. Did AuthZforce officially replace THA GE? Thank you in advance, Gianni *************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 12:12:14 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 12:12:14 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Object Storage GE In-Reply-To: References: Message-ID: Dear FIWARE coach, we forward you an update received from a CreatiFI applicant about the previous tissue we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************ Dear Support, I will use the implementation of Object Storage GE on FIWARE Lab. We would like not starting an Instance of Object Storage GE on any VM. So the Situation/questions again: - Lab User Login with OAuth2 -> success. This is a KeyRock IDM Part. I have a Token. First question - Object Storage can I use with Keyrock Token? Is it possible? Perhaps caused by the fact that there are not Containers in this node? - I don't see the Containers in Lab... Second question - why can I not use the Implementation of Object Storage on FIWARE Lab with my Account through Curl / Command Line Interface? Perhaps caused by the fact that there are not Containers in this node? - I don't see the containers in Lab... BR Mirko Ross ************************************* On Wed, Mar 25, 2015 at 10:36 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************************* > > Dear Support, > > I try to use Object Storage GE with Curl - actually with Php Scripts on an > instance of VM at region Stockholm. > > The following steps I have: > 1) Oath2 Login Keyrock IDM with account.lab.fi-ware.org > I have the User > Informations and an Access token - $_SESSION["access_token"] > 2) I can get my tenant - http://cloud.lab.fi-ware.org:4730/v2.0/tenants => > 00000000000000000000000000011489 > 3) and now I tried http://cloud.lab.fi-ware.org:4730/v2.0/tokens but > which username / password is suitable to use? How can I managed the Users? > Can I used Oath2 Login from Session - $_SESSION["access_token"]? > > 4) > http://130.206.82.9:8080/cdmi_capabilities/AUTH_00000000000000000000000000011489 tried > with "X-Auth-Token: $_SESSION["access_token"]" with Keyrock IDM access > token -> Error 401 > 4b) I tried with "pepProxy / pepProxy" (3) > it's generate a token_id but > with > http://130.206.82.9:8080/cdmi_capabilities/AUTH_00000000000000000000000000011489 -> > Error 401 > > I founded http://cdmiservice.lab.fi-ware.org:8080 but isn't available is > the "130.206.82.9" OK? > Is there any IP > DomainName / Ports List with options? > > Perhaps caused by the fact that there are not Containers in this node? > > My tenant_id: 00000000000000000000000000011489 > > Thank you! > > Kindest regards, > Mirko Ross > > ************************************************* > -- ==================================================================== *Andrea Maestrini, ing.* CREATE-NET FraME, Future Media Solutions Area Research Engineer Via alla Cascata 56C ? 38123 Povo, Trento - Italy e-mail: andrea.maestrini at create-net.org Phone: (+39) 0461 312424 Mobile: (+39) 3473390671 Fax: (+39) 0461 421157 www.create-net.org ==================================================================== The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. =========================================================== -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Mar 25 14:04:31 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 25 Mar 2015 14:04:31 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] FIWARE e-Learning platform, videos don't work on Chrome and Firefox Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ********************************* With Chrome and Firefox it is not feasible to watch the videos on edu.fiware.org (e.g. http://edu.fiware.org/course/view.php?id=63) Can you fix the problem? Thanks ********************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Thu Mar 26 10:02:45 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Thu, 26 Mar 2015 10:02:45 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #167: Problems with Authorization PDP - AuthZForce GE Message-ID: Hi, A user has a problem with the installation of the AuthZForce GE. When trying to enable it with the command: asadmin enable authzforce-4.1 He receives the following error: remote failure: Exception while loading the app java.lang.IllegalStateException: ContainerBase.addChild: start: org.apache.catalina.LifecycleException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'jndi_configDir': Invocation of init method failed; nested exception is javax.naming.NamingException: Lookup failed for 'com.thalesgroup.authzforce.config.dir' in SerialContext[myEnv={java.naming.factory.initial=com.sun.enterprise.naming.impl.SerialInitContextFactory, java.naming.factory.state=com.sun.corba.ee.impl.presentation.rmi.JNDIStateFactoryImpl, java.naming.factory.url.pkgs=com.sun.enterprise.naming} [Root exception is javax.naming.NameNotFoundException: com.thalesgroup.authzforce.config.dir not found] Command enable failed. He tells he has followed the https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Authorization_PDP_-_AuthZForce_-_Installation_and_Administration_Guide_%28R4.1%29 and https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/AuthZForce_-_Access_Control_-_Installation_and_Administration_Guide guides. He also provided a step by step guide of the steps he followed to install AuthZForce, but it is in spanish. I cc below just in case it can help. Una vez instalados los serviciso b?sicos para el funcionamiento del entorno web, procedemos a instalar las dependencias relacionadas con el GE "Authorization PDP - AuthZForce". Para ello nos basamos en la documentaci?n asociada al GE y alojada en https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Authorization_PDP_-_AuthZForce_-_Installation_and_Administration_Guide_%28R4.1%29 Comenzamos con la instalaci?n del repositio que contiene el software que necesitamos: $ add-apt-repository ppa:webupd8team/java $ apt-get install software-properties-common Actualizamos los repositorios e instalamos la versi?n de Java que necesmitamos $ apt-get update $ apt-get install oracle-java7-installer Una vez instalados los paquetes, continuamos con la instalaci?n de Glassfish: $ wget http://download.java.net/glassfish/3.1.2.2/release/glassfish-3.1.2.2-unix.sh Ahora necesitamos generar una plantilla para la instalaci?n en un entorno sin DISPLAY. Para eso generamos un fichero con nombre glassfish-install-template.txt y que contiene: Domain.Configuration.ADMIN_PASSWORD=changeit Domain.Configuration.ADMIN_PASSWORD_REENTER=changeit Domain.Configuration.ADMIN_PORT=4848 Domain.Configuration.ADMIN_USER=admin Domain.Configuration.DOMAIN_NAME=domain1 Domain.Configuration.HTTP_PORT=8080 InstallHome.directory.INSTALL_HOME=/opt/glassfish3 UpdateTool.Configuration.ALLOW_UPDATE_CHECK=false UpdateTool.Configuration.BOOTSTRAP_UPDATETOOL=false UpdateTool.Configuration.PROXY_HOST= UpdateTool.Configuration.PROXY_PORT= Una vez creado, ya podemos realizar la instalaci?n automatizada. $ sh glassfish-3.1.2.2-unix.sh -s -a glassfish-install-template.txt El par?metro -s nos permitir? evitar errores como la falta de un DISPLAY. Es importante recordar que nuestro hostname debe estar correctamente configurado en /etc/hosts o el servicio de glassfish devolver? un error de puerto ya ocupado. Ahora creamos un script que ejecute asadmin sin necesidad de usar el path completo $ vi /usr/local/bin/asadmin $ chmod 755 /usr/local/bin/asadmin Una vez finalizada, probamos a iniciar el servicio mediante: $ asadmin start-domain Vemos que todo est? correcto si la respuesta del servicio es algo como: Waiting for screen.ly to start ...... Successfully started the domain : screen.ly domain Location: /opt/glassfish3/glassfish/domains/screen.ly Log File: /opt/glassfish3/glassfish/domains/screen.ly/logs/server.log Admin Port: 4848 Command start-domain executed successfully. Ahora procedemos a instalar el GE de "Authorization PDP - AuthZForce", para eso necesitamos instalar previamente un descompresor de paquetes: $ apt-get install unzip Ahora procedemos con la descarga e instalaci?n, en este caso de la versi?n 4.1: $ wget http://catalogue.fiware.org/sites/default/files/storage/enablers/authzforce-fiware-bin-dist-4.1.zip $ unzip authzforce-fiware-bin-dist-4.1.zip $ export GLASSFISH_DOMAIN_DIR=/opt/glassfish3/glassfish/domains/screen.ly $ cp -a authzforce-fiware-bin-dist-4.1/conf $GLASSFISH_DOMAIN_DIR/config/authzforce $ asadmin deploy --name authzforce-4.1 --contextroot authzforce --enabled=false authzforce-fiware-bin-dist-4.1/authzforce-fiware-webapp-4.1.war Application deployed with name authzforce-4.1. Command deploy executed successfully. $ asadmin set-web-env-entry --name="com.thalesgroup.authzforce.config.dir" --type=java.lang.String --value="file://$GLASSFISH_DOMAIN_DIR/config/authzforce" --ignoredescriptoritem=true authzforce-4.1 Command set-web-env-entry executed successfully. $ asadmin set-web-context-param --name="logbackConfigLocation" --value="file://$GLASSFISH_DOMAIN_DIR/config/authzforce/logback.xml" --ignoredescriptoritem=true authzforce-4.1 Command set-web-context-param executed successfully. $ asadmin enable authzforce-4.1 remote failure: Exception while loading the app java.lang.IllegalStateException: ContainerBase.addChild: start: org.apache.catalina.LifecycleException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'jndi_configDir': Invocation of init method failed; nested exception is javax.naming.NamingException: Lookup failed for 'com.thalesgroup.authzforce.config.dir' in SerialContext[myEnv={java.naming.factory.initial=com.sun.enterprise.naming.impl.SerialInitContextFactory, java.naming.factory.state=com.sun.corba.ee.impl.presentation.rmi.JNDIStateFactoryImpl, java.naming.factory.url.pkgs=com.sun.enterprise.naming} [Root exception is javax.naming.NameNotFoundException: com.thalesgroup.authzforce.config.dir not found] Command enable failed. com.thalesgroup.authzforce.config.dir is prevoulsy defined with: $ asadmin set-web-env-entry --name="com.thalesgroup.authzforce.config.dir" --type=java.lang.String --value="file://$GLASSFISH_DOMAIN_DIR/config/authzforce" --ignoredescriptoritem=true authzforce-4.1 -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 27 08:26:34 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 27 Mar 2015 08:26:34 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Connectivity issue via SSH to machine in Stockholm-region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************************* Hi, yesterday I setup a VM in Stockholm-region, as it was finally possible to allocate a public IP there. Things worked as expected, but this morning it was hardly possible to work in the terminal when connected via SSH. Input was delayed up to 30 seconds. Then the connection was aborted completely and now I am no longer able to connect to the VM at all.. Thanks, Clemens ******************************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Fri Mar 27 09:00:14 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Fri, 27 Mar 2015 09:00:14 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #175: Slow connection to FI-Lab instances Message-ID: Hi, A developer is reporting an unusable slow connection to his VMs. Here it is his report: "Connection to my instances on Stockholm region is really slow. Basically instances are unusable (browser requests timeout, but ssh connection works but extremely slowly). I'm able to see CPU load, and that is minimal. I don't know is there much to do on your side, but I wanted you to know and keep official record of my problems as 1st milestone approaches. I have earlier sometimes seen little bit similar behavior, but not this bad. Otherwise my internet connection (from Finland) works fast. It would be good to know if there is for example some kind traffic prioritization, e.g if FI-Lab servers have not highest priority. Servers: Public IP: 194.28.122.53 Name: GBerryFirstTier ID: 9389febd-bcc2-4e2f-83ba-c4c9356dd210 194.28.122.37 Name: GBerrySecondTier ID: 79da719a-1783-42c4-a818-2881f09ddd55" Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 27 10:12:12 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 27 Mar 2015 10:12:12 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Connectivity issue via SSH to machine in Stockholm-region In-Reply-To: References: Message-ID: Dear FIWARE coach, we forward you an update from the CreatiFI winner related to the previous issue, but we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************************************* I am now able to access the VM again, but the delay when using the terminal makes it impossible to use. Can you fix the problem, please? *************************************** On Fri, Mar 27, 2015 at 8:26 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************************************************* > > Hi, > > yesterday I setup a VM in Stockholm-region, as it was finally possible to > allocate a public IP there. > Things worked as expected, but this morning it was hardly possible to work > in the terminal when connected via SSH. Input was delayed up to 30 seconds. > Then the connection was aborted completely and now I am no longer able to > connect to the VM at all.. > > Thanks, > Clemens > > ******************************************************* > -- ==================================================================== *Andrea Maestrini, ing.* CREATE-NET FraME, Future Media Solutions Area Research Engineer Via alla Cascata 56C ? 38123 Povo, Trento - Italy e-mail: andrea.maestrini at create-net.org Phone: (+39) 0461 312424 Fax: (+39) 0461 421157 www.create-net.org ==================================================================== The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. =========================================================== -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Mar 27 12:24:58 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 27 Mar 2015 12:24:58 +0100 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Floating IP problem in Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *************************************** hi... When i try to get a floating ip for an instance I get this error {"itemNotFound": {"message": "No more floating ips in pool public-ext-net-01.", "code": 404}} *************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 30 09:00:27 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 09:00:27 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #180: Can we get VM images? Message-ID: A user is asking for the images of their virtual machines so they can use them in their environment. How can a user get the images of his/her virtual machines? Thanks in advance -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 30 09:13:41 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 30 Mar 2015 09:13:41 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Impact of new release of FIWARE Account (KeyRock)? Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************** Hello, I recently received a message about a new release of the FIWARE Account system. "With this new release we have full compatibility with Openstack Keystone and we have improved the general performance of the platform. Regarding the Account portal, we have also introduce several improvements. Now the user experience is more intuitive and the use of the portal is easier." and, "The new Keyrock version is 100% Openstack Keystone based ..." Does this release have an impact on the documentation about the KeyRock system (http://catalogue.fiware.org/enablers/documentation-18)? I don't see any specific changes made there, and - as such - assume that all info is still relevant? Additionally, are more capabilities now available due to the fact that KeyRock and Openstack Keystone are better aligned now? (e.g., does KeyRock now also support SAML authentication?) I could not determine this from the current KeyRock documentation or source repository on GitHub. Thanks for your input! Grtz, Dieter. ************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 30 09:20:39 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 09:20:39 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #183: impossible to reach instance (ssh) Message-ID: A user is having troubles trying to connect to his VMs from SSH. He's working on the Budapest node. Here is is his report: "We are having trouble accessing to any kind of instance in filab. We create a new instance (ubuntu, for example) add TCP:22:22 to the security group assign the public ip to the instance but then when doing ssh to the public ip we get a timeout. This is happening for several ips in several projects." Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 30 12:24:40 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 12:24:40 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #186: Unable to assign floating ip Message-ID: Hi, A user cannot assign a floating IP to a VM. Here it is his report: "Can't assign floating ip so can't use SSH to setup the server: {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}" Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 30 12:27:06 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 12:27:06 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #186: Unable to assign floating ip In-Reply-To: References: Message-ID: The user is working on the Berlin node. 2015-03-30 12:24 GMT+02:00 Xavier Carol Rossell : > Hi, > > A user cannot assign a floating IP to a VM. Here it is his report: > > "Can't assign floating ip so can't use SSH to setup the server: > > {"badRequest": {"message": "No nw_info cache associated with instance", > "code": 400}}" > > Thanks in advance. > -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Mon Mar 30 14:16:16 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 14:16:16 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #187: Unable to launch VM Message-ID: Hi, A user cannot launch a VM at the Berlin node. Here it is his report: "Any attempts to launch a Ubuntu 14.04 VM ends in it having a status 'ERROR' with no further information." Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Mar 30 14:31:56 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 30 Mar 2015 14:31:56 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Network setup failure on Karlsrona region instance Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. **************************** Hi, I tried again to connect to a new instance via SSH but I can't. I checked the boot of the VM via VNC and I realized that still the network configuration fails to get up properly (check the screenshot in attachment). This is in the Karlskrona node in which we checked the configuration together: it seems fine, since the DHCP provides the internal IP to the machine, and I was able to associate the external IP to the machine, but yet it seems the Ubuntu 14.04 configuration cannot activate the networking. Thank you in advance, Gianni **************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Capture2.PNG Type: image/png Size: 53562 bytes Desc: not available URL: From xavier.carol at i2cat.net Mon Mar 30 17:54:06 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Mon, 30 Mar 2015 17:54:06 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #190: Fi-Lab instances deletion Message-ID: Hi, A user at the Spain node cannot delete VM instances. As it can be seen in the attached image, "MultiProbe-Trial-1-011237" and "MyKur" are "deleting", but they are still there. Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: FiLab Instances.png Type: image/png Size: 20170 bytes Desc: not available URL: From amaestrini at create-net.org Tue Mar 31 08:10:41 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 31 Mar 2015 08:10:41 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Object Storage/Containers issue in Trento region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************************* Following the procedure described in http://help.lab.fiware.org/ selecting the tab 'Object Storage' in the Fi-Lab Cloud (Trento Node) the first operation to instantiate a Container seems unavailable. I've tried to create a container in the last week but the error is always the same and does not give any suggestion on the underlying problem. >From online reference we have find that the container mechanism on the fi-ware portal is based on the Object Storage GE that we have successfully installed in a local server. The question is: 1) is there something that I'm required to do to before instantiating a container on the Fi-ware cloud that is not reported in the online tutorial ? Thanks. ************************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 31 08:17:39 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 31 Mar 2015 08:17:39 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] CEP GE issue Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************* We have installed the CEP GE locally on a Tomcat Server following the installation and deployment formo war files instructions. The CEP engine and the Authoring tool work but the ProtonOnWebServerAdmin always return in a 404 error. After an online search I've found this related thread ( https://jira.fi-ware.org/browse/HELP-2317 ) that describes exactly the same issue. Though the admin tool could not be required at this development stage, is it possible to contact the ge owner to ask how to solve the problem ? ************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Immagine.png Type: image/png Size: 98122 bytes Desc: not available URL: From amaestrini at create-net.org Tue Mar 31 10:59:55 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 31 Mar 2015 10:59:55 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Unable to associate floating ip in Gent region Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************* When attempting to associate a floating IP in Region Ghent servers, I receive the following error: {"badRequest": {"message": "Error. Unable to associate floating ip", "code": 400}} As a result, I cannot access the instances. ************************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Mar 31 13:16:04 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 31 Mar 2015 13:16:04 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] CEP GE issue In-Reply-To: References: Message-ID: The applicant fixed the issue, you can close the ticket. BR CreatiFI team On Tue, Mar 31, 2015 at 8:17 AM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************************* > We have installed the CEP GE locally on a Tomcat Server following the > installation and deployment formo war files instructions. The CEP engine > and the Authoring tool work but the ProtonOnWebServerAdmin always return in > a 404 error. After an online search I've found this related thread ( > https://jira.fi-ware.org/browse/HELP-2317 ) that describes exactly the > same issue. > Though the admin tool could not be required at this development stage, is > it possible to contact the ge owner to ask how to solve the problem ? > > ************************************* > -- ==================================================================== *Andrea Maestrini, ing.* CREATE-NET FraME, Future Media Solutions Area Research Engineer Via alla Cascata 56C ? 38123 Povo, Trento - Italy e-mail: andrea.maestrini at create-net.org Phone: (+39) 0461 312424 Fax: (+39) 0461 421157 www.create-net.org ==================================================================== The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. =========================================================== -------------- next part -------------- An HTML attachment was scrubbed... URL: From xavier.carol at i2cat.net Tue Mar 31 16:58:17 2015 From: xavier.carol at i2cat.net (Xavier Carol Rossell) Date: Tue, 31 Mar 2015 16:58:17 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #196: Can create but not connect to VM Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Working region is Karlskrona. Please let us know if you need direct contact with the submitter. Thanks. ************************************** Hello, Jacob Oscarson, developer at the Pleathub project here. Our tenant ID seems to be 00000000000000000000000000009742 I'm pretty stuck right not, from the GUI it looks like I can create instances but can't connect to them: I'm trying to create a "Compute instance" generic VM to host our project. I sign in to the CreatiFI cloud and go to the "Cloud Portal" (https://cloud.lab.fiware.org/) (Karlskrona region). Since before I have created a network and a router and an SSH key (I had a VM up and running two weeks ago but it's not there any more). After running "Launch New Instance" a VM is displayed in the listing and it's status is labeled "ACTIVE", Power State "RUNNING". I go to Security > Floating IPs, choose one we used before. I can associate it to the newly created VM. In the Compute > Instances listing it displays 2 IP numbers after my VM, one that looks internal (beginning on 192), and one that looks like more external (beginning in 194). The IP beginning in 194 can't be pinged nor reached by an ssh session. How can I create a VM that I also can login to? -------------- next part -------------- An HTML attachment was scrubbed... URL: