[Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Allocate Floating IP - public-ext-net problems in Berlin node

[Andrea Maestrini]

Dear FIWARE coach,
we forward you a support request received from a CreatiFI applicant we are
not able to solve.
Please let us know if you need direct contact with the submitter.
Thanks.

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Dear Support,

we tried to allocate a public IP-Address in Region "Berlin" in FIWARE Cloud
Portal for our Project "Comic", but we got the following error:
Error: Error allocating IP address. Cause: 500 Error {"computeFault":
{"message": "The server has either erred or is incapable of performing the
requested operation.", "code": 500}}

Can you tell me please, why have we this error message and can you allocate
a public IP for our account please.
We create in Project "Comic" a mobile application. Any communication
between APP (Mobile) and server without public IP are not possible.

Tank you for your cooperation & help.

Kindest regards,
Mirko Ross

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