[Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #196: Can create but not connect to VM

[Xavier Carol Rossell]

Dear FIWARE coach,

we forward you a support request received from a CreatiFI applicant we are
not able to solve. Working region is Karlskrona.

Please let us know if you need direct contact with the submitter.

Thanks.

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Hello,


Jacob Oscarson, developer at the Pleathub project here.


Our tenant ID seems to be 00000000000000000000000000009742


I'm pretty stuck right not, from the GUI it looks like I can create

instances but can't connect to them:


I'm trying to create a "Compute instance" generic VM to host our

project. I sign in to the CreatiFI cloud and go to the "Cloud Portal"

(https://cloud.lab.fiware.org/) (Karlskrona region).


Since before I have created a network and a router and an SSH key (I

had a VM up and running two weeks ago but it's not there any

more). After running "Launch New Instance" a VM is displayed in the

listing and it's status is labeled "ACTIVE", Power State "RUNNING".


I go to Security > Floating IPs, choose one we used before. I can

associate it to the newly created VM. In the Compute > Instances

listing it displays 2 IP numbers after my VM, one that looks internal

(beginning on 192), and one that looks like more external (beginning

in 194).


The IP beginning in 194 can't be pinged nor reached by an ssh session.


How can I create a VM that I also can login to?
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