Hi, The applicant with the previous ticket at jira (closed - https://jira.fiware.org/browse/HELC-1055) and redmine (closed - http://techsupport.creatifi.eu/issues/414) has reopened the issue. Here is the message: *I'm reopening this issue, it took eight days to get an answer and then you close it after two days...* *"We're running our own instance of KeyRock and it's been working great but we've now * *run into this problem: libMagickCore.so.2: cannot open shared object file: No such file or directory ... RMagick2.so (LoadError)"* *It's not solved, it persists.* *You told us:* *"It looks like an error in the old IdM version (the Ruby on Rails one) https://github.com/ging/fi-ware-idm-deprecated <https://github.com/ging/fi-ware-idm-deprecated>.* *Check this link, it might be of some help:* *http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory <http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory>"* *We're already aware of the problem being Keyrock and the first thing we did was looking for solutions on StackOverflow.* *You say "old IdM" version, but the GE provider is still responsible to support it and we would like proper support.* *This is important for us since it´s what validates our project in call 2, we now had to circumvent everything.* *Thank you for taking this issue seriously.* KR, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundació i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-creatifi-coaching/attachments/20151008/258ded6c/attachment.html>
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