From amaestrini at create-net.org Tue Sep 1 08:32:07 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 1 Sep 2015 08:32:07 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] cannot load authoring tool for CEP in Trento node In-Reply-To: References: Message-ID: Dear, an update from the applicant. In any case can you fix the issue ASAP, he opened the issue one month ago.... *************************** Apart from the fact that I don't quite understand why the range option for port numbering is not supposed to be working, anyway, just for the sake of completeness I deleted the existing rule, added new ones, one per port as per instructions and tested. Result: ERR_ADDRESS_UNREACHABLE :( d. *************************** On Tue, Aug 25, 2015 at 12:22 PM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear, > it doesn't work yet. They have to show their demo in Barcelona, so, > please, check and fix the issue ASAP, please. Following an update from the > applicants: > > ********************************** > > Just re-checked. > The situation is the following: > 0. the instance we had set up was deleted > 1. I see only 3 images available > 2. the snapshot we created last week following node owner instructions is > not in the list of available images and the list of snapshots is empty > 3. all security groups we set up were wiped out > 4. same for key pairs (all wiped out) > > In the list of available images there is one with the name of the 'old' > one we had, so we tried relaunching it. Got the machine up and running, > associated the newly received public IP. So far so good. Then tried to > connect to the Authoring Tool (at > http://193.205.211.144:8080/AuthoringTool/) > And... not working :( > Again, same error, destination unreachable :(:(:( > > See you in Barcelona! > > Daniele & the team > > ********************************** > > On Mon, Aug 24, 2015 at 8:40 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> CreatiFI applicants show their final prototype this week, CreatiFI is >> finishing, so can you give to the applicants some feedback and fix the >> issues, please? >> BR >> >> On Tue, Aug 18, 2015 at 2:16 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear, >>> CreatiFI accelerator project is finishing so the applicants need to fix >>> the last issues ASAP. Can you give to the applicants some feedback and fix >>> the issues, please? >>> BR >>> >>> On Fri, Aug 14, 2015 at 10:48 AM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear, >>>> following an update, please can you fix the issue? >>>> >>>> **************************** >>>> >>>> Until yesterday it was working, today is not accessible any longer :( >>>> Maybe something to do with the migration to the new IP pools in the >>>> Trento node? (But that should have been completed on 11/8 as per the email >>>> we received??) >>>> >>>> Can you pls reopen the ticket? >>>> Thanks >>>> >>>> Daniele >>>> >>>> **************************** >>>> >>>> On Mon, Aug 10, 2015 at 2:51 PM, Andrea Maestrini < >>>> amaestrini at create-net.org> wrote: >>>> >>>>> Dear, >>>>> CreatiFI applicant needs feedback ASAP because they are finalizing the >>>>> prototype for the demo at the end of august (CreratiFI Open call1 is >>>>> already finished) >>>>> BR >>>>> >>>>> >>>>> On Thu, Aug 6, 2015 at 12:39 PM, Andrea Maestrini < >>>>> amaestrini at create-net.org> wrote: >>>>> >>>>>> Dear FIWARE coach, >>>>>> following an update from the applicants related to his issues: >>>>>> >>>>>> ********************************* >>>>>> >>>>>> of course, we added port 8080 in the security group >>>>>> note that it was working couple of weeks back... >>>>>> >>>>>> d. >>>>>> >>>>>> ********************************* >>>>>> >>>>>> On Wed, Aug 5, 2015 at 8:21 AM, Andrea Maestrini < >>>>>> amaestrini at create-net.org> wrote: >>>>>> >>>>>>> Dear FIWARE coach, >>>>>>> we forward you a support request received from a CreatiFI applicant >>>>>>> we are not able to solve. >>>>>>> Please let us know if you need direct contact with the submitter. >>>>>>> Thanks. >>>>>>> >>>>>>> ******************************* >>>>>>> >>>>>>> Hi all, >>>>>>> >>>>>>> we have a CEP instance at 193.205.211.102. We need to change the EPN implemented, yet it seems like we cannot load the authoring tool (on port 8080, ERR_ADDRESS_UNREACHABLE). The FILab dashboard tells me that the machine is up, yet it is not responding.. could you please check it out? >>>>>>> >>>>>>> Thanks. >>>>>>> >>>>>>> Daniele >>>>>>> >>>>>>> >>>>>>> ******************************* >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Sep 2 08:46:06 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 2 Sep 2015 08:46:06 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region In-Reply-To: References: Message-ID: Dear, any news about this issue? BR On Tue, Aug 25, 2015 at 2:18 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you an update from a CreatiFI applicant we are not able to > solve. > Starting from today, the CreatiFI companies will show their final > prototype in order to get the last money trance in the CreatiFI accelerator > project , so ask FIWARE owner to fix the issue ASAP, please. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************** > > Dear, > > We have found our instances in Images section and have redeployed them in > FILAB (with new security rules and keypair). We have also set our private > network the same way as before (using provided new floating IP as external > network on the router). > > However, we cannot SSH into the VM with associated IP. We get same errors. > Seems that router, DNS setting or something else is not working properly. > But, I have also tried associating IP to VM that is deployed in default > (node-int-net-02) network, and I get same errors. > > When IP is associated with VM in newly made private network I get this > from specs: > > IP Addresses > reactifi: 192.168.21.6 > reactifi: 193.205.211.*** > > When IP is on different VM within default network it says: > > IP Addresses > node-int-net-02: 192.168.111.18 > node-int-net-02: 193.205.211.*** > > My guess is that floating IP is faulty, but I'm by no means expert in this. > > What could be done? > > ************************** > > On Mon, Aug 24, 2015 at 8:37 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you a support request received from a CreatiFI applicant we >> are not able to solve. >> The CreatiFI companies show their final prototype this week, so fix the >> issue ASAP, please. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ***************************** >> >> Hi, >> >> Since yesterday we don't see any instances we have set in FILAB. SSH to >> IP (193.205.211.146) says "Network is unreachable". >> >> We have received an email on August 5th announcing IP migration, titled >> "Important Comunication - Floating IP migration", from XIFI. >> Migration was scheduled for 11.08. but didn't happen then. >> >> Can you confirm that this migration is underway now? >> When can we expect our setup to be reachable and VMs seen in FILAB web >> interface again? >> >> I must point out that our final presentation is next week, so I'll raise >> priority for this issue. >> >> Thank you, >> D. >> >> ***************************** >> > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Sep 2 08:47:22 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 2 Sep 2015 08:47:22 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! network unreachable in Trento node In-Reply-To: References: Message-ID: Dear, any news about this ticket? BR On Mon, Aug 24, 2015 at 11:37 AM, Andrea Maestrini < amaestrini at create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > The CreatiFI companies show their final prototype this week, so fix the > issue ASAP, please. > Please let us know if you need direct contact with the submitter. > Thanks. > > ********************************** > > Hi, > > from yesterday our Network is unreachable or in timeout! > > we need to do some fix and tests for the final review. > > ********************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Sep 2 08:48:30 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 2 Sep 2015 08:48:30 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No instances found on Trento node In-Reply-To: References: Message-ID: Dear, any news about this news? BR On Tue, Aug 25, 2015 at 1:54 PM, Andrea Maestrini wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Starting from today, the CreatiFI companies will show their final > prototype in order to get the last money trance in the CreatiFI accelerator > project , so ask FIWARE owner to fix the issue ASAP, please. > Please let us know if you need direct contact with the submitter. > Thanks. > > **************************************** > > Hello, > > We just came back from holidays and we notices that all our instances on > FIWARE Lab Cloud Service are missing. > > What happened? Are they been deleted? > > We have prepared them for the DEMO in Barcelona so it is very important to > make them working again. > > Best regards > > > **************************************** > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Fri Sep 4 12:04:23 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Fri, 4 Sep 2015 12:04:23 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] VM 193.205.211.150 on Trento node not reachable Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *************************** Dear, the VM 193.205.211.150 on Trenot node is not reachable. Can you check please? BR Stefano *************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Mon Sep 7 08:28:17 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 7 Sep 2015 08:28:17 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region In-Reply-To: References: Message-ID: Dear, following an update from the applicant: ******************************** Dear, I have tried reaching the IP provided in the Lab (from public-ext-net-01 pool) but get "no route to host" as before. If I release IP and assign new one from public-ext-net-02 I get timeout request. Right now, I have assigned new IP from pool 01 and still get no route to host each time. Maybe it is the case because we have private network, but as far as I can tell we have set everything as it was before when it worked. Tnx. ******************************** On Wed, Sep 2, 2015 at 8:46 AM, Andrea Maestrini wrote: > Dear, > any news about this issue? > > BR > > On Tue, Aug 25, 2015 at 2:18 PM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear FIWARE coach, >> we forward you an update from a CreatiFI applicant we are not able to >> solve. >> Starting from today, the CreatiFI companies will show their final >> prototype in order to get the last money trance in the CreatiFI accelerator >> project , so ask FIWARE owner to fix the issue ASAP, please. >> Please let us know if you need direct contact with the submitter. >> Thanks. >> >> ************************** >> >> Dear, >> >> We have found our instances in Images section and have redeployed them in >> FILAB (with new security rules and keypair). We have also set our private >> network the same way as before (using provided new floating IP as external >> network on the router). >> >> However, we cannot SSH into the VM with associated IP. We get same >> errors. Seems that router, DNS setting or something else is not working >> properly. But, I have also tried associating IP to VM that is deployed in >> default (node-int-net-02) network, and I get same errors. >> >> When IP is associated with VM in newly made private network I get this >> from specs: >> >> IP Addresses >> reactifi: 192.168.21.6 >> reactifi: 193.205.211.*** >> >> When IP is on different VM within default network it says: >> >> IP Addresses >> node-int-net-02: 192.168.111.18 >> node-int-net-02: 193.205.211.*** >> >> My guess is that floating IP is faulty, but I'm by no means expert in >> this. >> >> What could be done? >> >> ************************** >> >> On Mon, Aug 24, 2015 at 8:37 AM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you a support request received from a CreatiFI applicant we >>> are not able to solve. >>> The CreatiFI companies show their final prototype this week, so fix the >>> issue ASAP, please. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ***************************** >>> >>> Hi, >>> >>> Since yesterday we don't see any instances we have set in FILAB. SSH to >>> IP (193.205.211.146) says "Network is unreachable". >>> >>> We have received an email on August 5th announcing IP migration, titled >>> "Important Comunication - Floating IP migration", from XIFI. >>> Migration was scheduled for 11.08. but didn't happen then. >>> >>> Can you confirm that this migration is underway now? >>> When can we expect our setup to be reachable and VMs seen in FILAB web >>> interface again? >>> >>> I must point out that our final presentation is next week, so I'll raise >>> priority for this issue. >>> >>> Thank you, >>> D. >>> >>> ***************************** >>> >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: From stefano.depanfilis at eng.it Mon Sep 7 13:01:55 2015 From: stefano.depanfilis at eng.it (stefano de panfilis) Date: Mon, 7 Sep 2015 13:01:55 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! FILAB setup crashed: "Network is unreachable" in Trento region In-Reply-To: References: Message-ID: Dear Andrea, Which is the affected node? Ciao Stefano Il 07/Set/2015 08:28, "Andrea Maestrini" ha scritto: > Dear, > following an update from the applicant: > > ******************************** > > Dear, > > I have tried reaching the IP provided in the Lab (from public-ext-net-01 > pool) but get "no route to host" as before. If I release IP and assign new > one from public-ext-net-02 I get timeout request. > > Right now, I have assigned new IP from pool 01 and still get no route to > host each time. Maybe it is the case because we have private network, but > as far as I can tell we have set everything as it was before when it worked. > > Tnx. > > ******************************** > > On Wed, Sep 2, 2015 at 8:46 AM, Andrea Maestrini < > amaestrini at create-net.org> wrote: > >> Dear, >> any news about this issue? >> >> BR >> >> On Tue, Aug 25, 2015 at 2:18 PM, Andrea Maestrini < >> amaestrini at create-net.org> wrote: >> >>> Dear FIWARE coach, >>> we forward you an update from a CreatiFI applicant we are not able to >>> solve. >>> Starting from today, the CreatiFI companies will show their final >>> prototype in order to get the last money trance in the CreatiFI accelerator >>> project , so ask FIWARE owner to fix the issue ASAP, please. >>> Please let us know if you need direct contact with the submitter. >>> Thanks. >>> >>> ************************** >>> >>> Dear, >>> >>> We have found our instances in Images section and have redeployed them >>> in FILAB (with new security rules and keypair). We have also set our >>> private network the same way as before (using provided new floating IP as >>> external network on the router). >>> >>> However, we cannot SSH into the VM with associated IP. We get same >>> errors. Seems that router, DNS setting or something else is not working >>> properly. But, I have also tried associating IP to VM that is deployed in >>> default (node-int-net-02) network, and I get same errors. >>> >>> When IP is associated with VM in newly made private network I get this >>> from specs: >>> >>> IP Addresses >>> reactifi: 192.168.21.6 >>> reactifi: 193.205.211.*** >>> >>> When IP is on different VM within default network it says: >>> >>> IP Addresses >>> node-int-net-02: 192.168.111.18 >>> node-int-net-02: 193.205.211.*** >>> >>> My guess is that floating IP is faulty, but I'm by no means expert in >>> this. >>> >>> What could be done? >>> >>> ************************** >>> >>> On Mon, Aug 24, 2015 at 8:37 AM, Andrea Maestrini < >>> amaestrini at create-net.org> wrote: >>> >>>> Dear FIWARE coach, >>>> we forward you a support request received from a CreatiFI applicant we >>>> are not able to solve. >>>> The CreatiFI companies show their final prototype this week, so fix the >>>> issue ASAP, please. >>>> Please let us know if you need direct contact with the submitter. >>>> Thanks. >>>> >>>> ***************************** >>>> >>>> Hi, >>>> >>>> Since yesterday we don't see any instances we have set in FILAB. SSH to >>>> IP (193.205.211.146) says "Network is unreachable". >>>> >>>> We have received an email on August 5th announcing IP migration, titled >>>> "Important Comunication - Floating IP migration", from XIFI. >>>> Migration was scheduled for 11.08. but didn't happen then. >>>> >>>> Can you confirm that this migration is underway now? >>>> When can we expect our setup to be reachable and VMs seen in FILAB web >>>> interface again? >>>> >>>> I must point out that our final presentation is next week, so I'll >>>> raise priority for this issue. >>>> >>>> Thank you, >>>> D. >>>> >>>> ***************************** >>>> >>> >>> >> > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Sep 23 08:15:22 2015 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 23 Sep 2015 08:15:22 +0200 Subject: [CreatiFI Italy Hub] Object Store backup in Lannion node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. *********************************** good morning, for application TeachNow we are using the ObjectStore service provided by the node Lannion for storing application data. I'd like to know if and what guarantees are there for the maintenance and automatic backup of that data. thanks Stefano *********************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Mon Sep 28 14:43:56 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Mon, 28 Sep 2015 14:43:56 +0200 Subject: [Fiware-creatifi-coaching][CreatiFI Barcelona Hub] General Support #414: Dependency problem in KeyRock Message-ID: Hi, an applicant has reported the following high priority issue: *Hi,* *We're running our own instance of KeyRock and it's been working great but we've now run into this problem: libMagickCore.so.2: cannot open shared object file: No such file or directory ... RMagick2.so (LoadError)* *Any pointers on this?* Regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: From gerard.castillo at i2cat.net Wed Sep 30 14:08:11 2015 From: gerard.castillo at i2cat.net (Gerard Castillo Lasheras) Date: Wed, 30 Sep 2015 14:08:11 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Barcelona Hub] General Support #415: Fiware LAB Message-ID: Hi, An applicant has reported no connectivity to new VM (this was created at the beginning of the day): *Dear,* *I have some troubles to set up a VM.* *I cannot access remotely to the server. I have launched a Centos-6.5-x64, I have set the security rules (TCP port 22 is opened, among others) and the floating ip. Then, I get: (fiware.png)* *Here are the instructions for connecting: (fiware_instructions.png)* *Here is the instance info: (instance_info.png)* *Thanks for your help.* *fiware.png (13.4 KB) [image: Delete] Adso Fern?ndez, 09/30/2015 10:59 AM* *fiware_instructions.png (27.9 KB) [image: Delete] Adso Fern?ndez, 09/30/2015 10:59 AM* *instance_info.png (58.7 KB) [image: Delete] Adso Fern?ndez, 09/30/2015 10:59 AM* Kind regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundaci? i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) -------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: