From amaestrini at create-net.org Mon Apr 4 09:00:24 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 4 Apr 2016 09:00:24 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento-based video recorder produces 0 byte video files. Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ************************************ We are using the Kurento recorder functionality to capture audio/video from the users browser. We had the recorder working correctly but after updating to v6.4.1~5.g15f6a5f for the server, 6.4.1 for kurento-client & 6.2.0 for kurento-utils each video file that is uploaded has a file size of 0 bytes. I have attached logs from around the time a video was being recorded, and a gist with the client-side code. We had a similar issue once before and it we were able to resolve it with the help of Prof Luis Lopez. https://gist.github.com/anonymous/504c55321c78e62c54ef49fd3bc102a0 ************************************ -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: kurentoLogs.csv Type: text/csv Size: 15721 bytes Desc: not available URL: From amaestrini at create-net.org Mon Apr 4 09:01:46 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Mon, 4 Apr 2016 09:01:46 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Scaling Kurento server Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************** Hi, We are looking for help / documentation on setting up / configuring a kurento machine for scaling. What is the best setup or configuration to handle as many streams as possible. We are running on Google Cloud but a reference to AWS is comparable I think. Our project has to main scenarios: - Users streaming audio/video + screencast streams and Kurento just saves them on disk. - Room where 1 user sends audio/video + screencast streams, 1 user sends audio / video, 2-3 viewers Jan ******************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Apr 19 09:19:18 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 19 Apr 2016 09:19:18 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] network timeout Trento node Message-ID: Dear FIWARE coach, we received a support request from a Creatifi applicant that has some problem with Trento node and in particular the applicant was trying to provide the migration of his VM. He has created new instance from image, new security group and new vrouter. Then he associated the ip to the instance. When he tries to connect via ssh he obtained an error: Operation timed out So in order to avoid to put sensitive data in this public ticket, can you give me a private account in order to send you all the info that the applicant sent me? Thanks a lot On behalf of CreatiFI tech team -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Wed Apr 20 13:22:02 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Wed, 20 Apr 2016 13:22:02 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problem with authentication on ppnet with fiware and facebook account Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. **************************************** Hello, We have a Docker version of PPnet with its own CouchDB server. Everything works fine except the authentication with FIWare and Facebook. Concerning FIWare, when trying to authenticate you get stuck on a 404 error. We ran a local copy of PPnet and resolved the FIWare problem according to the discussion at https://github.com/pixelpark/ppnet/issues/38. To fix the long string error returned by Fiware, we changed line 85401 of vendor.js to p.qs.state = "" Now, when users authenticate with Facebook or FIWare a new tab opens up and the user is not logged in. However, we can see that the authentication went well because there is an access token hash parameter in the URL (see the attached image). Thanks for your help! **************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: ppnet.png Type: image/png Size: 25833 bytes Desc: not available URL: From marc.palau at i2cat.net Thu Apr 21 14:27:57 2016 From: marc.palau at i2cat.net (Marc Palau) Date: Thu, 21 Apr 2016 14:27:57 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFi Barcelona Hub] General Support #447: URGENT! Keyrock login fails after update Message-ID: Hi, an applicant has opened us a ticket describing errors on KeyRock after today Filab update. It is quite urgent as it is preventing a scheduled update of their product, which is in production stage. This is the entire message: *Logging in with my user account (matias at lumegames.com ) stopped working after the update today. This happens with both OAuth2 sequence with external service and logging in directly to account.lab.fiware.org . I get redirected to front page which responds with error message. Removing cookies allows me to try logging in again, but with the same result.* *THIS IS PREVENTING A SCHEDULED UPDATE TO OUR PRODUCT!!!* Thanks in advance, ---- Marc Palau i2CAT - Software Engineering Group -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Thu Apr 21 16:57:03 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Thu, 21 Apr 2016 16:57:03 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Problem with authentication with fiware and facebook account Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************************* Hello, Thanks for the feedback! We were debugging the issue and we think FIWare help may be necessary once we found out the exact issue. We are using PPnet which authenticates users using FIWare. We get the access token from FIWare but when we try to access the API endpoint /user?access_token=TOKEN_HERE using AJAX we get a CORS error. Essentially, CORS (Access-Control-Allow-Origin) is not allowed for the https://account.lab.fi-ware.org/user?access_token=... endpoint and we cannot get any information about the authenticated user using JavaScript. Your API endpoint works for regular HTTP requests. Do you know a remedy for this situation? Also,I think FIWare's system for creating new users is not working after the maintenance. The confirmation mail does not include any link and you cannot finish the registration process. Thanks a lot for your help! ******************************* -------------- next part -------------- An HTML attachment was scrubbed... URL: From amaestrini at create-net.org Tue Apr 26 17:20:50 2016 From: amaestrini at create-net.org (Andrea Maestrini) Date: Tue, 26 Apr 2016 17:20:50 +0200 Subject: [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No activation link sent when new user registration in Trento node Message-ID: Dear FIWARE coach, we forward you a support request received from a CreatiFI applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. ******************** Dear support team, We noticed that when we create new user in Fiware Lab - https://account.lab.fiware.org/auth/login/ in the confirmation email that is being sent, there is no any activation link in the email. This is a problem for us, as we use the Fiware registration as main user generation process, but we suppose this also is a problem for other startup. We notice this after the last maintenance that was announced. Thank you in advance for the rapid reaction. ******************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: issue1.png Type: image/png Size: 13519 bytes Desc: not available URL: