A couple of technical questions regarding GE's and support

[Branimir Rakic]

Hi Ilknur,

No problem, I understand quite well what a full inbox and schedule is like
:). Thank you very much for all the information, it's super useful.

Best regards from Belgrade
Branimir

On Thu, Sep 10, 2015 at 11:17 AM, Chulani, Ilknur <ilknur.chulani at atos.net>
wrote:

> Dear Branimir,
>
>
>
> Thanks very much for your message. My apologies, it seems I missed your
> message in my crowded inbox. For future requests, you may contact the
> following support channels to get a more timely response:
>
>
>
> - for fiware lab questions: fiware-lab-help at lists.fiware.org
>
> - for GE related questions: fiware-tech-help at lists.fiware.org  or the
> respective GE owners if it is a question about specific GEs
>
>
>
> - if you have other inquiries or need help escalating an issue:
> fiware-finish-coaching at lists.fiware.org (this is the support channel our
> team is monitoring, you can cc me as well if you wish)
>
>
>
> Regarding slack, it seems you need to go to this google doc to signup:
>
> http://goo.gl/forms/BFd2EZtwgG
>
>
>
> Here is more detailed info I found regarding the Fiware slack community:
>
> “This community was launched by Mateusz Maj from the Motosmarty  SME
> (belonging to the FI-C3 accelerator) as a channel from SMEs to discuss
> together about their technical difficulties.
>
> Here is the message from Mat:
>
> *“Being a part of the FIWARE initiative means using all the
> infrastructure, services and apps provided by FIWARE. It's really exciting
> but I still feel that there is not enough resources in order to build a
> viable working and FIWARE supported business solution.*
>
>
>
> *That's why we started an independent slack community for all FIWARE
> stakeholders - startups, accelerators, infrastructure owners, FIWARE
> developers and European Commission to boost up the communication.
> This initiative is run for startups by startups.*
>
>
>
> *That is why we have the following channels ( currently more than 100):*
>
> *- acc-#name# - for accelerators e.g. acc-fi-c3*
>
> *- ge-#name# - for General Enablers*
>
> *- instance-#location# - for all cloud instance*
>
> *- se-#name# - for Special Enablers*
>
> *- general - for general discussions*
>
>
>
> *There is no 'link' for registration as this is based on an invitation
> from an administrator.  So in order to join - use the link for the google
> doc **http://goo.gl/forms/BFd2EZtwgG <http://goo.gl/forms/BFd2EZtwgG>** "*
>
> They welcome contributions from other SMEs in other accelerators so feel
> free to forward this invitation  to your respective accelerators and SMEs.
> ”
>
>
>
> Hope this helps for now,
>
>
>
> Kind regards,
>
>
>
> ilknur
>
>
>
> *From:* Branimir Rakic [mailto:branimir.rakic at prospeh.com]
> *Sent:* Thursday, September 10, 2015 11:47 AM
> *To:* Chulani, Ilknur; office at prospeh.com
> *Subject:* Re: A couple of technical questions regarding GE's and support
>
>
>
> Hi Ilknur,
>
>
>
> Hope all is going well :). Did you by chance get to see my previous email ?
>
>
>
> In the mean time I have taken the liberty to contact some of the GE
> developers and they have already been helpful. We could really use the
> invitation for the Slack group - can you please help us out?
>
>
>
> Greets
> Branimir
>
>
>
> On Mon, Sep 7, 2015 at 1:05 PM, Branimir Rakic <branimir.rakic at prospeh.com>
> wrote:
>
> Hi Ilknur,
>
> Hope all is good and that you had a good vacation last month :) I was
> writing to you at the time, though your colleague responded and helped us
> out.
>
>
> So to quickly introduce myself again, I am Branimir from Prospeh and we
> have been one of the selected SME's to participate in the Finish
> accelerator in the last call with our project FoodCollab.
>
>
>
> We are currently working on our first deliverable which is the detailed
> specs for our system and therefore we are trying to integrate as many parts
> as possible and test out how they work, though we are having a tough time
> with a couple of GE's and Fiware Lab in general throwing errors at us.
>
>
>
> Can you please direct us to whom we should contact regarding specific GE
> errors and fiware lab errors? Is it OK to contact the GE creators directly,
> or should we write to you maybe as our coach? What would be the best option?
>
>
>
> Also, can we expect any assistance with GE deployment in case of issues?
> Is there any possibility of a Skype video/screen share call with anyone
> from support?
>
>
>
> And finally - we have found there is a Slack group
> <http://fiwaredev.slack.com/> for Fiware developers but there is no way
> to join directly but to contact Piotr via Slack
> <https://www.linkedin.com/grp/post/4239932-6005624569765908482>, which we
> cannot access because we need him to give us access (circular dependencies
> :). Can you help us with joining the Slack channel, or maybe give us Piotrs
> email address?
>
> It's a lot of questions at once :) - in time I hope we should have much
> less of them.
>
>
>
>
> Big thanks in advance and all the best from Belgrade
>
> Branimir
>
>
>
> --
>
> *Branimir Rakić *
>
> *Co-Founder / MSc Electrical & Computer Engineering*
>
> *Prospeh d.o.o. - Poslovne Storitve in Digitalne Rešitve*
>
>  +381 600 456 788
>
>  branimir.rakic at prospeh.com
>
>  www.prospeh.com
>
>
>
>
>
> --
>
> *Branimir Rakić *
>
> *Co-Founder / MSc Electrical & Computer Engineering*
>
> *Prospeh d.o.o. - Poslovne Storitve in Digitalne Rešitve*
>
>  +381 600 456 788
>
>  branimir.rakic at prospeh.com
>
>  www.prospeh.com
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>



-- 


*Branimir Rakić *

*Co-Founder / MSc Electrical & Computer Engineering*

*Prospeh d.o.o. - Poslovne Storitve in Digitalne Rešitve*

 +381 600 456 788

 branimir.rakic at prospeh.com

 www.prospeh.com
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