[Fiware-fractals-coaching] URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab

[Chulani, Ilknur]

Hi Carmen,

I am sure there will be other opportunities for new SMEs. Our current effort  is mostly in order to:


-          Ensure even applicant SMEs accept the new terms and conditions so they do not loose access to FIWARE Lab

-          And to grant privileges to the existing accounts for the selected SMEs, so they have more computing resources than regular users.

Best regards,

ilknur

From: Perea Escribano, Carmen
Sent: Wednesday, April 15, 2015 5:16 PM
To: Chulani, Ilknur; FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org)
Subject: RE: URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab

Dear Illknur,
The evaluation process  has not ended yet, it means that we do not know who are going to be the SMEs, if they do not register by 23rd of April , is   not going to be another opportunity?
I think that some accelerators will incorporate later
Best regards,
Carmen

From: Chulani, Ilknur
Sent: Wednesday, April 15, 2015 3:49 PM
To: FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org<mailto:fiware-fractals-coaching at lists.fi-ware.org>)
Cc: Perea Escribano, Carmen
Subject: RE: URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab

Dear Carmen and Fractals team,

Could you kindly confirm if you got the message below?

Your SMEs and your internal team need to accept the new terms and conditions by end of day today  in order to not get locked out of FIWARE Lab.  The new terms and conditions are available at: http://terms.lab.fiware.org/accept.

Also, I would like to remind that your SMEs (especially the selected ones) need to apply for community account by 23rd of April.  The application form is available when you click on the “Request Community Account upgrade” button  at http://help.lab.fiware.org/.

Best regards,

ilknur

From: Chulani, Ilknur
Sent: Tuesday, April 14, 2015 2:17 PM
To: 'FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org<mailto:fiware-fractals-coaching at lists.fi-ware.org>)'
Cc: Perea Escribano, Carmen
Subject: URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab
Importance: High

Dear Fractals team,

Just a reminder  -  Everyone who has a FIWARE Lab account needs to accept the new terms and conditions by tomorrow in order to not get locked out of FIWARE Lab.

Please kindly forward this reminder to your internal team and your SMEs.

Best regards,

ilknur

From: Sb at fi-ppp.eu<mailto:Sb at fi-ppp.eu> [mailto:Sb at fi-ppp.eu] On Behalf Of Juanjo Hierro
Sent: Tuesday, April 14, 2015 12:51 PM
To: ab at fi-ppp.eu<mailto:ab at fi-ppp.eu>; SB at fi-ppp.eu<mailto:SB at fi-ppp.eu>
Subject: [FI-PPP SB] URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab

Dear all,

  Several weeks ago (probably more than one month already) we announced that new user account management policies will be in force, linked to new terms and conditions on the usage of the FIWARE Lab.

  These new policies were needed due to the success of the FIWARE Lab which rapidly lead to exhaustion of physical resources which in turn led to malfunctioning of the environment due to over-subscription.  This gives the poor and misleading impression that "FIWARE doesn't work" when the fact is that the FIWARE Lab is not working properly due to the fact that resources got exhausted.

  The new user account management policies (see below the signature) are targeted to make sure that resources do not get exhausted and a proper service is provided.

  A message to all users of the FIWARE Lab was sent when we announced the migration and a reminder was also sent to them yesterday.   Also a screen is showing up when a user logs in.   Therefore, users should be probably aware.

  HOWEVER, I would like to inform you about this fact so that you can spread the message to users of the FIWARE Lab (see again below my signature) also through your regular communication channels of your own FI-PPP project.

  Please spread the message through your regular project communication channel and do it urgently.

  If you have any question, please do so by sending a message to Stefano de Panfilis <Stefano.DePanfilis at eng.it><mailto:Stefano.DePanfilis at eng.it>, Federico Facca <federico.facca at create-net.org><mailto:federico.facca at create-net.org> and me <juanjose.hierro at telefonica.com><mailto:juanjose.hierro at telefonica.com>

  Thanks,

-- Juanjo


=== message to users of the FIWARE Lab:

Dear FIWARE Lab user,


This email is the last reminder for you to accept the new FIWARE Lab term and conditions. Should you not accept the new defined policies by April 15th 2015 19:00 CET, your account will be removed and your resources released. FIWARE Lab providers will not be responsible for creating a copy of the data you stored on FIWARE Lab.


To accept the new term and conditions follow this link: http://terms.lab.fiware.org/accept. You will be asked to let the “Term and conditions” application to access your account data and to accept the new conditions.


For your convenience, the main policies are summarized as follow:

1.     Users will be categorized in “Trial” and “Community” users. Trial users will include the users accessing the Lab for testing the FIWARE technologies during a limited period of time. Community users will include users who have formally requested a longer term environment for working on the development of applications  based on FIWARE technologies.

2.     Trial users will be provided with a limited set of resources and for a limited period of time (14 days) within a single node part of FIWARE Lab. Trial users who wish to have a longer term environment will need to apply (and obtain) and Community account (see point 3). After the expiration of their trial period, the account assigned to a Trial user is disabled and the associated resources released - any backup is up to the user. FIWARE Lab providers will not be responsible for the loss of any data. Reminders are sent one week before the expiration and the day before. However, the amount of resources assigned to Trial Users may vary depending on availability of new nodes and change of internal policies. Here it is a summary of limitations applicable to Trial users:

a.     Trial users cannot create volumes

b.     Trial users cannot create private networks

c.     Trial users can create up to 2 VM - flavour m1.small (see [3])

d.     Trial users cannot create new organizations beyond the organization linked to their account

1.     Community users will be selected through an application process. The application process, which may result with a negative answer, will be handled with the eventual support of FIWARE Accelerator projects (see [1], [2]) who will identify users that are part of their acceleration programme. Users beyond the FIWARE Accelerator programme are also admitted. Users willing to become Community users will need to describe the application they are developing and the planned usage of FIWARE resources. Community users will be assigned a default FIWARE Lab node and will have access to it for a 9 month period unless the application process is renewed. This node is selected according to their preference and/or ascription to a given FIWARE accelerator project, each of which is linked to a default node. By issuing a request for additional resources, Community users may be able to access additional nodes if well motivated.

2.     If the total quota assigned to Trial users gets exhausted, requests to create a Trial user account that require management of cloud resources will be queued and notified once resources are available on a “first arrived, first served” basis.

3.     Users requesting a Public IP may need to provide a verifiable identity information that will be handled by FIWARE infrastructure providers to ensure the possibility to track liable actions within the FIWARE Lab.

4.     Users will not be able to create new “Organizations” anymore  beyond the organization linked to their account. FIWARE Lab allows  to share access to the cloud environment set up by a given user by adding users to the organization linked to that user. As a consequence, existing organizations will be blocked from accessing cloud resources.


[1] http://www.fiware.org/accelerators/

[2] http://www.fiware.org/fiware-accelerator-programme/

[3] http://docs.openstack.org/openstack-ops/content/flavors.html

________________________________

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