[Fractals] FILAB account issue

[Chulani, Ilknur]

Dear Javier,

As I understand:
1- They already have a community account for Nemetschek, correct? Could you give us the name of the id with community account?
2- The personal account for vnaoumov at nemetschek.bg<mailto:vnaoumov at nemetschek.bg> has expired, correct?

If this is the case, one easy way to solve this issue is:

1- login with the community
2-  go to the cloud portal
3- Add the account for Valentin and other team members to the “cloud organization” for the company  community account.
See detailed guide here: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F

Note: Since Valentin’s Fiware lab account has already expired, you may need to create a new account first, using the “signup”  button on the Fiware Lab account page:
https://account.lab.fiware.org/

Hope this helps, let us know if you still need pointers.

Kind regards,

ilknur


From: fiware-fractals-coaching-atos-bounces at lists.atosresearch.eu [mailto:fiware-fractals-coaching-atos-bounces at lists.atosresearch.eu] On Behalf Of Romero, Javier
Sent: Tuesday, September 15, 2015 4:43 PM
To: FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org) (fiware-fractals-coaching at lists.fi-ware.org)
Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] [Fractals] FILAB account issue

Dear coachers

We have received the following issue:

Hello!

I am contacting you on behalf of Nemetschek company - we are executing a project funded by FRACTALS and have a community account on FIWARE Lab:

We have the following problem: one of my colleagues - the Team Leader of the software development team has a personal account, through which he has access to the company account. The problem is that his account expired and now he doesn't have access to any of the company resources on FIWARE. This is a big problem for us and stops all our work
which has very strict deadlines for project reporting. So our problem is really URGENT.

I am attaching you the e-mail he received from your system regarding his account:

Please assist us as soon as possible to fix this problem - we need instructions how to activate his account again - make it community?

This is a very serious problem for us because maybe soon the other developers will also be in the same situation - they have the same accounts.

Please get in touch with me as soon as possible and give me instructions how to proceed.

Thank you in advance!

Looking forward to your e-mail.

Regards,


Thanks for your help.

Best Regards


This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

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Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
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Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.
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This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.
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