[Fiware-fractals-coaching] FIWARE.Request.Coach.FRACTALS.Retrieving data from Cosmos Hive system problem

[Orfeas-Dimitrios Theofanis]

Dear Ilknur,

I am waiting for a response from the FRACTALS accelerator project.
I will contact you as soon as I have more information.

Best Regards,

Orfeas Theofanis,
SCAN lab
National and Kapodistrian University of Athens
Department of Informatics and Telecommunications
Panepistimiopolis, Ilisia
157 84 Athens, Greece

> On 26 Feb 2016, at 14:00, Chulani, Ilknur <ilknur.chulani at atos.net> wrote:
> 
> Dear Orfeas,
>  
> it seems we closed the ticket as we were informed by Aggelos that the user  confirmed that the issue was resolved.
>  
> Can you give us more details to understand the issue? was it working for a while and stopped again? Or they haven’t seen it working all this time? or do they see a complete different problem now with Cosmos, etc.? 
>  
> Thanks,
>  
> ilknur
>  
> From: fiware-fractals-coaching-bounces at lists.fiware.org [mailto:fiware-fractals-coaching-bounces at lists.fiware.org] On Behalf Of Orfeas-Dimitrios Theofanis
> Sent: Friday, February 26, 2016 1:42 PM
> To: fiware-fractals-coaching at lists.fi-ware.org
> Cc: Dimitris Soukaras
> Subject: [Fiware-fractals-coaching] FIWARE.Request.Coach.FRACTALS.Retrieving data from Cosmos Hive system problem
>  
> Dear FIWARE team,
>  
> I’m contacting you about an existing issue we have received from a FRACTALS accelerator project:
> https://jira.fiware.org/browse/HELC-1099?jql=text%20~%20%22Hive%22 <https://jira.fiware.org/browse/HELC-1099?jql=text%20~%20%22Hive%22>
> After speaking with the project’s team, they informed me the issue still persists, although it’s shown as closed in the Jira issue tracker.
>  
> Can you, please, provide us support for this issue?
>  
> Best Regards,
>  
> Orfeas Theofanis,
> SCAN lab
> National and Kapodistrian University of Athens
> Department of Informatics and Telecommunications
> Panepistimiopolis, Ilisia
> 157 84 Athens, Greece
>  
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> 
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