[Fiware-fractals-coaching] FIWARE Lab resources issue

[Aleksandar Siposki]

Hello Ilknur,

Thank you for the details and for opening the JIRA ticket. My future
response will be through designated mail accounts.

Regards,
Aleksandar


2016-03-29 16:30 GMT+02:00 Chulani, Ilknur <ilknur.chulani at atos.net>:

> Dear Aleksandar,
>
> It seems your email already created a ticket:
> https://jira.fiware.org/browse/HELC-1339
>
> I am opening a lab ticket to re-direct your request. You do not need to
> send any other emails to open a new ticket for this issue.
>
>
>
> However, for any future requests, please send your request to
> fiware-lab-help at lists.fiware.org or
> fiware-fractals-coaching at lists.fiware.org
>
>
>
> Thanks,
>
>
>
> ilknur
>
>
>
> *From:* Chulani, Ilknur
> *Sent:* Tuesday, March 29, 2016 5:23 PM
> *To:* Romero, Javier; Aleksandar Siposki; Stevan
> *Cc:* FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org) (
> fiware-fractals-coaching at lists.fi-ware.org)
> *Subject:* RE: FIWARE Lab resources issue
>
>
>
> Hi Aleksandar,
>
>
>
> You can write directly to fiware-lab-help at lists.fiware.org , then the
> HELP desk team will assign it to the Budapest node team.
>
>
>
> If you do not hear back from them in a timely manner, you can write to
> fiware-fractals-coaching at lists.fiware.org and we can follow up on it.
>
>
>
> Best regards,
>
>
>
> ilknur
>
>
>
> *From:* fiware-fractals-coaching-atos-bounces at lists.atosresearch.eu [
> mailto:fiware-fractals-coaching-atos-bounces at lists.atosresearch.eu
> <fiware-fractals-coaching-atos-bounces at lists.atosresearch.eu>] *On Behalf
> Of *Romero, Javier
> *Sent:* Tuesday, March 29, 2016 5:20 PM
> *To:* Aleksandar Siposki; Stevan
> *Cc:* FRACTALS coach (fiware-fractals-coaching at lists.fi-ware.org) (
> fiware-fractals-coaching at lists.fi-ware.org)
> *Subject:* Re: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching]
> FIWARE Lab resources issue
>
>
>
> Dear Aleksandar
>
>
>
> Really don´t know if there is a Budapest node helpdesk. You best bet is to
> contact the fiware coaches (in cc)
>
>
>
> BR
>
>
>
> *From:* Aleksandar Siposki [mailto:siposki at gmail.com <siposki at gmail.com>]
> *Sent:* Tuesday, March 29, 2016 2:15 PM
> *To:* Romero, Javier; Stevan; coaches-help-desk-jira at fi-ware.org
> *Subject:* Fwd: FIWARE Lab resources issue
>
>
>
> Dear Javier,
>
> we are still periodicalz having trouble with the resources on the
> Budapest2 node.
>
> We have been able to reboot the 2 of our instances, but the third is in
> status rebooting for hours now.
>
> Is there a direct helpdesk on the Budapest node that we can write if this
> and similar problems occur?
>
>
>
> Regards,
>
> Aleksandar Šiposki,
>
> PAYS development team,
>
> FRACTALS project.
>
>
>
> ---------- Forwarded message ----------
> From: *Aleksandar Siposki* <siposki at gmail.com>
> Date: 2016-03-24 9:05 GMT+01:00
> Subject: FIWARE Lab resources issue
> To: coaches-help-desk-jira at fi-ware.org, "Romero, Javier" <
> javier.romero at atos.net>
>
> Dear Burak, Javier,
>
> we have trouble accessing our FIWARE resources on the Budapest2 node.
>
> Is there a direct contact to the budapest help desk that you can provide
> for these and similar issues?
>
> Can you help soon?
>
> Regards,
>
> Aleksandar Šiposki,
>
> PAYS development team.
>
> FRACTALS project
>
>
>
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