[Fiware-general-help] [FI-WARE-JIRA] (HELP-2827) How do I know what type of FI-Ware account I have?

[Chulani, Ilknur]

Dear Giovanni,

I hope this reply does not find you too late.

1- All users were asked to accept the new terms and conditions by a certain deadline. I hope you already did this. Could you kindly confirm?

2- If you already accepted the terms and conditions, you can check the type of your account, by following these steps:
- Login to Fiware lab, you will see your name on the top right corner
- click on the arrow next to it
- and select settings in the menu that gets displayed
- Select Account status on the page that is displayed, it will show you if you have a trial account or community account.

3- Hopefully your account is not deleted yet. If you see that your account is a trial one, apply for the community account, and include all the info about your project in your application. If your project was  developed as part of FI-PPP program, select this as the accelerator name, or leave it empty if you are not associated with any FIWARE accelerators or use case projects.

Best regards,

ilknur

-----Original Message-----
From: Malena Donato Cohen (JIRA) [mailto:jira-help-desk at fi-ware.org]
Sent: Thursday, May 21, 2015 5:17 PM
To: Chulani, Ilknur
Subject: [FI-WARE-JIRA] (HELP-2827) [Fiware-general-help] How do I know what type of FI-Ware account I have?


     [ https://jira.fiware.org/browse/HELP-2827?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

 Malena Donato Cohen reassigned HELP-2827:
------------------------------------------

    Assignee: ilknur chulani  (was:  Malena Donato Cohen)

> [Fiware-general-help] How do I know what type of FI-Ware account I have?
> ----------------------------------------------------------------------
> --
>
>                 Key: HELP-2827
>                 URL: https://jira.fiware.org/browse/HELP-2827
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-GENERAL-HELP
>            Reporter: FW External User
>            Assignee: ilknur chulani
>
> Hello,
> today I received your email with subject "Acceptance of new terms and
> conditions, final reminder."
> I am a long-time FI-Ware user and I encouraged, more than 1 year ago,
> the social smart city project www.ideevoorjebuurt.nl
> <http://www.ideevoorjebuurt.nl> to be hosted on FI-Ware's cloud instances.
> It's not clear to me what type of account I now have.
> Do I have a Trial or Community account? Where can I see it? How do I
> know if my instances will be deleted?
> Would be great if you could provide an answer.
> Thank you
> --
> Giovanni Maggini
> @maggix
> giovanni at gixworks.com
> Skype: giovannimaggini
> IT +39 339 2239235 | NL +31 6 46 25 72 14
> _______________________________________________
> Fiware-general-help mailing list
> Fiware-general-help at lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-general-help
> [Created via e-mail received from: Giovanni Maggini
> <giovanni at gixworks.com>]



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