[Fiware-general-help] [FIWARE-JIRA] (HELP-13040) FIWARE.Request.Lab.FIWARE Lab Assistance.

[FW External User (JIRA)]

     [ https://jira.fiware.org/browse/HELP-13040?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-13040:
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> FIWARE.Request.Lab.FIWARE Lab Assistance.
> -----------------------------------------
>
>                 Key: HELP-13040
>                 URL: https://jira.fiware.org/browse/HELP-13040
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>         Attachments: [FIWARE-JIRA] (HELP-13040) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, stat_instance_nacs4k.JPG
>
>
> Good morning, it seems to be dropped the attention of requests like 
> access to the instance by ssh, and ports ej 80
> can attend-me, I have left in the only possible access by cloud, the 
> request to turn off the instance, I wanted to turn it on but it has been 
> blocked without continuing.
>   I non can  turn it on, and I would like to access to manage it or 
> visit my web development page. I would appreciate a quick solution to 
> continue with my projects. Sincerely Florencio
> fiware account:
> nacs4k at hotmail.com
> If it is not the proper procedure to manage incidents, I would 
> appreciate giving me a contact and the indication to solve the current 
> problem or any other that may arise in the future
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> [Created via e-mail received from: Florencio Valladolid <florencio.valladolid at gmail.com>]



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