[Fiware-general-help] [FIWARE-JIRA] (HELP-13042) Instance not accesible

[FW External User (JIRA)]

     [ https://jira.fiware.org/browse/HELP-13042?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

FW External User updated HELP-13042:
------------------------------------
    Attachment: image.png

We have tried to restart it from Fiware Cloud Portal but it doesn't restart.

kwido-backend
ID
8c28b477-4960-4055-b13e-f01c8dd16fcc



Since 5 hours ago...

On Wed, Dec 13, 2017 at 5:53 PM, Help-Desk <jira-help-desk at jira.fiware.org>




-- 
Unai Martínez
Ideable Solutions
unai at ideable.net
667 656 752


> Instance not accesible
> ----------------------
>
>                 Key: HELP-13042
>                 URL: https://jira.fiware.org/browse/HELP-13042
>             Project: Help-Desk
>          Issue Type: extRequest
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>         Attachments: image.png, image.png
>
>
> Hi,
> one of our instances,  kwido-backend is not accesible since many hours.
> We have tried to restart it from Fiware Cloud Portal but it doesn't restart.
> kwido-backend
> ID
> 8c28b477-4960-4055-b13e-f01c8dd16fcc
> Estado
> Reinicio
> Zona de Disponibilidad
> nova
> [image: Inline image 1]
> Best,
> -- 
> Unai Martínez
> Ideable Solutions
> unai at ideable.net
> 667 656 752
> [Created via e-mail received from: Unai Martinez <unai at ideable.net>]



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