[Fiware-general-help] [FIWARE-JIRA] (HELP-13005) FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.

[Backlog Manager (JIRA)]

     [ https://jira.fiware.org/browse/HELP-13005?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Backlog Manager updated HELP-13005:
-----------------------------------
    Summary: FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.  (was: FIWARE.Request.Lab.FIWARE Lab Assistance.)

> FIWARE.Request.Lab.Spain.FIWARE Lab Assistance.
> -----------------------------------------------
>
>                 Key: HELP-13005
>                 URL: https://jira.fiware.org/browse/HELP-13005
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>         Attachments: [FIWARE-JIRA] (HELP-13005) FIWARE.Request.Lab.FIWARE Lab Assistance.
>
>
> Hi,
> I have been trying to access to one of my instances but it was imposible. I tried several things: restart it, disassociate floating IP, associate it, … but nothing worked. Now it is running and I’m trying to ping it and it is also impossible. I have already tried to connect to it by ssh (Ubuntu) and PuTTy (Windows) but none of them works.
> I don’t use it since last june, and back then nothing of this happens.
> Hope you can find a solution.
> Instance name that presents these problems is “SYSTEM”.
> Thanks and regards!
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