[Fiware-general-help] DoWell CX trends for FIWARE FOUNDATION EV

UX Living Lab thomas at dowellresearch.sg
Fri Aug 25 07:03:49 CEST 2023


Innovating business from people's minds


What we do for you?
-------------------

We will monitor Brand Awareness, Customer Loyalty, Customer Journey and Net Promotor Score of your brand continuously.


How our analysis gives value to your business
---------------------------------------------

DoWell CX Trends analyse data using statistical models and AI tools to prepare continuous dynamic reports. Our analysis gives value to your daily business decision making process.

 

Watch a sample report


How do we collect responses
---------------------------

**Exclusive responses** - We will add dynamic links to client's social media pages, websites & online stores, give QR codes to print on client's products & packaging and provide response scales for client's flyers & online/offline purchase points to collect exclusive responses.

 

**Public responses** - Living lab maps, Workflow AI, Social media automation and UX live will collect responses from Google maps, social media platforms, online stores and websites. 


####Live Stories


Collecting live customer stories from purchase points

 

[ Live Stories](https://a34xr.r.a.d.sendibm1.com/mk/cl/f/sh/SMK1E8tHeG13G9RiCAVpGCZs2qA9/d6a0KUKxzNI- "Live Stories")

####Social Media Automation


Collecting responses from online stores and social media

 

[ Social Media](https://a34xr.r.a.d.sendibm1.com/mk/cl/f/sh/SMK1E8tHeGEmAR5cYUonRrBLzRKf/miHa0LtY9Wnm "Social media automation")

####Living Lab Maps


Collecting responses from search results in Google maps

 

[ Maps - Playstore](https://a34xr.r.a.d.sendibm1.com/mk/cl/f/sh/SMK1E8tHeGZMWrYU5zHFjL5ZuL5R/KmZCViEJm5qs "Maps - Play store")

[ Maps - Applestore](https://a34xr.r.a.d.sendibm1.com/mk/cl/f/sh/SMK1E8tHeGgDz0NRH9QjpAOJsdfh/J05IW-VuOkEG "Maps - Apple store")

####Workflow AI


Responses using scales and forms connected to your website

 

[ Connect Workflow AI](https://a34xr.r.a.d.sendibm1.com/mk/cl/f/sh/SMK1E8tHeGn5R9COSJaDuzh3qwFx/sNCt-_bEVDPu "Workflow AI")


*Note - The above products are for demonstration only, it needs administrative setup to run with its full features*


Send email to [thomas at dowellresearch.sg](mailto:thomas at dowellresearch.sg) to discuss this further. We have yearly contracts and ad-hoc project pricing to suit your needs.


**DoWell Research**

Level 42, Six Battery Road,, 049909, Singapore

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