[Fiware-lab-federation-nodes] Fwd: Fi-health and Cloud Portal service outage today

Philippe MANUEL philippe.manuel at com4innov.com
Thu Jun 23 17:19:46 CEST 2016


FYI, following our DNS outage this morning.

Philippe




-------- Message transféré --------
Sujet : 	Fi-health and Cloud Portal service outage today
Date : 	Thu, 23 Jun 2016 11:17:37 +0200
De : 	Philippe MANUEL <philippe.manuel at com4innov.com>
Pour : 	FERNANDO LOPEZ AGUILAR <fernando.lopezaguilar at telefonica.com>
Copie à : 	fiware-lab-federation-nodes at lists.fiware.org 
<fiware-lab-federation-nodes at lists.fiware.org>, aalonsog at dit.upm.es 
<aalonsog at dit.upm.es>



Hi Fernando,

All sanity check tests are deactivated this morning for all the Fiware 
Lab nodes, Cloud Lab portal is unoperational  from my account.   I could 
understand in our last call that you were fixing an issue due to 
automatic network  switch off  of your network  server in spain node. 
all sanity check tests are deactivated this morning, Cloud Lab portal is 
unoperational ? I could understand in our last call that you were  
fixing an issue due to automatic network  switch off   of spain node.

Moreover I didn't receive any warning notification as it is a visible 
issue for all the nodes users. How can we be quickly proactive  before 
users get back to us complaining about our level of service ? This is a 
point that need to be seriously discussed before the Ficore nodes will 
run under commercial offering in the coming months. Have we already got 
such discussion some months ago  ?


philippe
-- 
Bien Cordialement,

*Philippe MANUEL*
/Ingénieur système IOT/
Tél. : +33 (0)4 89 86 69 81
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Business Pôle B Entrée B
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Allée Pierre Ziller
06560 Valbonne
*www.com4innov.com*

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