[Fiware-lab-help] Changing subscribed e-mail address for CESNET

Jan Kundrát jan.kundrat at cesnet.cz
Thu Aug 7 18:44:21 CEST 2014


Hi folks,
sorry for spam to those of you who are not able to fix this problem, but I 
wasn't able to find a better contact and the self-service option didn't 
work for me (request got stuck in the moderation queue).

List managers, could you please change the subscribed e-mail address from 
xifi-support at cesnet.cz to xifi-fi-ware-help at cesnet.cz? That way we won't be 
burning the time of seven employees, but just that of one on-duty person.

We're requesting this change because the solution for a real helpdesk is 
not ready yet. The other e-mail is still valid as a contact address for 
those issues which are relevant to CESNET and our XIFI node in Prague. The 
xifi-fi-ware-help contact is not to be used outside of this mailing list.

Thanks for your understanding,
Jan



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