Just to give you more details, I think the issue is similar to the one we have been having with 129.192.96.203 (external WP4 partner) towards 130.206.85.6 (10.0.4.236) (FI-Lab). This time was 89.97.237.254 (ENG's branch in Sicily) towards 130.206.82.217. To avoid the problem, ENG's IT has changed the natting so now the communication is 89.97.237.226 (ENG's branch in Sicily) towards 130.206.82.217. We will be back at ENG's branch in SIcily on Friday and let you know if the issue raises again. Please keep an eye on it. Regards, Massimiliano Il 02/12/2014 10:40, JOSE IGNACIO CARRETERO GUARDE ha scritto: > I'm capturing traffic now in our border, so I can try to debug the issue > --- I'll analyze it later because I'm attending a course this week. > > Regards, > José Ignacio. > > El 02/12/14 a las 10:32, Massimiliano Nigrelli escribió: >> DEar Henar, >> I can access it from home. The only place from which I cannot access >> the VM is ENG's branch where I work (Sicily). >> >> I will tell our IT to double check the rules on ENG's proxy/FW and let >> you know. >> >> Regards, >> >> Massimiliano >> Il 01/12/2014 17:00, HENAR MUÑOZ FRUTOS ha scritto: >>> Hi >>> >>> I can access to that VM from any place (event from my mobile phone >>> using a >>> 3G connection). Can you try it again and tell us the results? >>> Thanks, >>> Henar >>> >>> El 01/12/14 13:38, "Massimiliano Nigrelli" >>> <massimiliano.nigrelli at eng.it> >>> escribió: >>> >>>> Hi all, >>>> we have been accessing a wirecloud private instance (ip: >>>> 130.206.82.217) >>>> deployed on FI-Lab since last September. >>>> >>>> Our ip is 89.97.237.254 (ENG's branch in Sicily). >>>> >>>> Our IT told us that 130.206.82.217 is reachable from all the company's >>>> branches located in Italy. >>>> >>>> I was wondering if you have set up some restrictions from 89.97.237.254 >>>> to 130.206.82.217. >>>> >>>> Could you please let us know? >>>> >>>> Regards, >>>> >>>> Massimiliano >>>> >>>> -- >>>> =============================================================== >>>> >>>> Massimiliano Nigrelli - R&D Lab >>>> >>>> Viale Regione Siciliana 7275 - 90146 Palermo (Italy) >>>> >>>> Phone: +39 091.75.11.847 >>>> >>>> ============================================================ >>>> >>> ________________________________ >>> >>> Este mensaje y sus adjuntos se dirigen exclusivamente a su >>> destinatario, puede contener información privilegiada o confidencial >>> y es para uso exclusivo de la persona o entidad de destino. Si no es >>> usted. el destinatario indicado, queda notificado de que la lectura, >>> utilización, divulgación y/o copia sin autorización puede estar >>> prohibida en virtud de la legislación vigente. Si ha recibido este >>> mensaje por error, le rogamos que nos lo comunique inmediatamente por >>> esta misma vía y proceda a su destrucción. >>> >>> The information contained in this transmission is privileged and >>> confidential information intended only for the use of the individual >>> or entity named above. If the reader of this message is not the >>> intended recipient, you are hereby notified that any dissemination, >>> distribution or copying of this communication is strictly prohibited. >>> If you have received this transmission in error, do not read it. >>> Please immediately reply to the sender that you have received this >>> communication in error and then delete it. >>> >>> Esta mensagem e seus anexos se dirigem exclusivamente ao seu >>> destinatário, pode conter informação privilegiada ou confidencial e é >>> para uso exclusivo da pessoa ou entidade de destino. Se não é vossa >>> senhoria o destinatário indicado, fica notificado de que a leitura, >>> utilização, divulgação e/ou cópia sem autorização pode estar proibida >>> em virtude da legislação vigente. Se recebeu esta mensagem por erro, >>> rogamos-lhe que nos o comunique imediatamente por esta mesma via e >>> proceda a sua destruição >>> >>> > ________________________________ > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. > > The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição > > -- =============================================================== Massimiliano Nigrelli - R&D Lab Viale Regione Siciliana 7275 - 90146 Palermo (Italy) Phone: +39 091.75.11.847 ============================================================
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