[Fiware-lab-help] [FINESCE WP4] Problems when calling 130.206.82.78 (10.0.0.90) from 89.97.237.254

[Massimiliano Nigrelli]

Dear all,
we have a wirecloud instance running on 130.206.82.217. Inside it, there 
are two widgets that try to access 130.206.82.78 (10.0.0.90) on port 
1026 (ORION).

Well, when Pasquale (from ENG's branch located in Rome) open Wirecloud, 
all the data are correctly retrieved.
When Artemis (from Greece) does the same, all the data are correctly 
retrieved.
When I, Leandro or Dario (from ENG's branch located in SIcily, ip: 
89.97.237.254) open Wirecloud, the data that are retrieved from 
130.206.82.78 (10.0.0.90) on port 1026 (which is the FINESCE WP4 
instance of ORION) are not shown in the widgets.

We have asked ENG's IT if there are some restrictions on the FW in front 
of ENG Sicily local network. Well, we have been replied there are not 
any restriction towards 130.206.82.78  on port 1026.

In the end, we think there are problems on the "virtual" ethernet 
interface on 130.206.82.78 (10.0.0.90) (same problem we had on 
130.206.85.6 before our review).

I hereby mention last reply from jose, when that issue was solved 
(HELP-1506):
>
> After some tests with Pasquale, I've clearly seen why the packets 
> don't arrive to their desired destiny (or at least why they do have 
> very few chances to be delivered).
>
> I don't know why this is happeing with this particular IP and I don't 
> know why this works for days — Anyway, I've found a workaround in 
> order to make it work.
>

So please apply the same workaround even to 130.206.82.78 (10.0.0.90).

We are available for a test at your earliest convenience (you might want 
to sniff the traffic).

Regards,

Massimiliano

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Massimiliano Nigrelli
Direzione Ricerca e Innovazione - R&D Lab
massimiliano.nigrelli at eng.it

Engineering Ingegneria Informatica S.p.A.
Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

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