[Fiware-lab-help] problem with my instance

gombos gombos.gergo at wigner.mta.hu
Mon Dec 22 10:31:13 CET 2014


Dear Dimitris,

we could not find the problem with your instance, but we found a 
solution. Please create a new instance with the same 
configuration(keypair,small,ubuntu). After that we will change the disk 
on the VM. We will copy the bad instance disk under the new instance, 
and you can connect the new instance.
Please send us an email, when the instance are created.

We apologize for the inconvenience,
Gergo

2014-12-22 09:07 időpontban dimitris papageorgiou ezt írta:
> still on hold anything new ..new day new hopes and deadline for
> calling sick yesterday! please just give me any feedback if it tis
> something i can do !!
>
> -------------------------
> Date: Sun, 21 Dec 2014 18:06:29 +0100
> From: laki.sandor at wigner.mta.hu
> To: jim-papa at hotmail.com; fiware-lab-help at lists.fi-ware.org
> CC: steger.jozsef at wigner.mta.hu; gombos.gergo at wigner.mta.hu
> Subject: Re: [Fiware-lab-help] problem with my instance
>
> Dear Dimitris,
>
>  Please take it into account that help desk only operates from Monday
> to Friday in working hours, and the nodes in non-Spainish regions are
> under testing and configuration as declared in the FIWARE-Lab portal.
> Fortunately, my colleagues have started handling the problem as soon
> as it was reported on Saturday. However, the problem with your vm is 
> a
> bit different, and we have not experienced similar issue before. So,
> it takes time to investigate and solve it. The file system of your vm
> is in safe, and I'm sure that we will be able to recover it.
>
>  I kindly ask your patience and hope that we will be able to close
> this issue on Monday.
>
>  Best regards,
>  Sandor
>
>  2014.12.21. 16:37 keltezéssel, dimitris papageorgiou írta:
>
>> this getting frustrating ... can i at least get a respnse of any
>> posibility that i can acess certain data in me instance to save them
>> and i promise never to use the system again!
>>
>> -------------------------
>> Date: Sat, 20 Dec 2014 15:47:49 +0100
>> From: steger.jozsef at wigner.mta.hu [10]
>> To: jim-papa at hotmail.com [11]; gombos.gergo at wigner.mta.hu [12]
>> CC: fiware-lab-help at lists.fi-ware.org [13]
>> Subject: Re: [Fiware-lab-help] problem with my instance
>>
>> Dear Dimitris,
>>
>> I think it is early to say goodbye to your data. Our team is
>> working hard to reveal what is the issue with your instance. Note,
>> all other vm-s seem running just fine, and newly created ones - just
>> to test functionality - are okay, too.
>>
>> Right now we see that your node starts properly, it gets an
>> internal address (currently 10.10.10.110). However, when trying to
>> reach it, it turns out not even the mac address is found in the
>> network namespace. We try to find the root of the problem, we ask
>> some more patience with it.
>>
>> Keep in touch, cheers,
>> Józsi
>>
>> On 12/20/2014 03:15 PM, dimitris papageorgiou wrote:
>>
>>> stuck at reboot once again.... pfff goodbye to my data
>>>
>>>> Date: Sat, 20 Dec 2014 14:44:23 +0100
>>> > From: gombos.gergo at wigner.mta.hu [1]
>>> > To: jim-papa at hotmail.com [2]
>>> > CC: fiware-lab-help at lists.fi-ware.org [3]
>>> > Subject: Re: [Fiware-lab-help] problem with my instance
>>> >
>>> > 2014-12-20 13:58 időpontban dimitris papageorgiou ezt írta:
>>> > > is there any update with the system still cant connect...
>>> > >
>>> > >> Date: Sat, 20 Dec 2014 12:28:05 +0100
>>> > >> From: gombos.gergo at wigner.mta.hu [4]
>>> > >> To: jim-papa at hotmail.com [5]
>>> > >> CC: fiware-lab-help at lists.fi-ware.org [6]
>>> > >> Subject: Re: [Fiware-lab-help] problem with my instance
>>> > >>
>>> > >> Dear,
>>> > >>
>>> > >> I see the instance is in ACTIVE state now. Do you use
>>> security group
>>> > Dear Dimitris,
>>> >
>>> > we try to find why not working your instance. Another instances
>>> work
>>> > well on my node. Does you try to connect your instance with the
>>> 'View
>>> > display' on the cloud portal? Did the VM start correctly? Does
>>> sshd run
>>> > on the instance?
>>> >
>>> > Best Regards,
>>> > Gergo
>>> >
>>> > > on
>>> > >> this instance? The security group is needed for ssh.
>>> > >>
>>> > >> Best Regards,
>>> > >> Gergo
>>> > >>
>>> > >> 2014-12-20 12:10 időpontban dimitris papageorgiou ezt
>>> írta:
>>> > >> > still got a problem....
>>> > >> >
>>> > >> >> Date: Sat, 20 Dec 2014 12:03:50 +0100
>>> > >> >> From: gombos.gergo at wigner.mta.hu [7]
>>> > >> >> To: jim-papa at hotmail.com [8]
>>> > >> >> CC: fiware-lab-help at lists.fi-ware.org [9]
>>> > >> >> Subject: Re: [Fiware-lab-help] problem with my instance
>>> > >> >>
>>> > >> >> Dear,
>>> > >> >>
>>> > >> >> we found some networks problem of our node (Budapest),
>>> please try
>>> > > to
>>> > >> >
>>> > >> >> connect to youre VM. I hope now working. Please write a
>>> response
>>> > >> > about
>>> > >> >> the state of your problem. Is it remained or is it
>>> resolved.
>>> > >> >>
>>> > >> >> Best Regards,
>>> > >> >> Gergo
>>> > >> >>
>>> > >> >> 2014-12-20 10:11 időpontban dimitris papageorgiou ezt
>>> írta:
>>> > >> >> > i have some files i need to store but my instance is
>>> stuck ata
>>> > >> >> > rebooting state and i cant connevt i am on budapest!!!
>>> > >> >>
>>> > >>
>>> >
>>>
>>> _______________________________________________
>>> Fiware-lab-help mailing list
>>> Fiware-lab-help at lists.fi-ware.org
>>> https://lists.fi-ware.org/listinfo/fiware-lab-help
>>
>> _______________________________________________
>> Fiware-lab-help mailing list
>> Fiware-lab-help at lists.fi-ware.org
>> https://lists.fi-ware.org/listinfo/fiware-lab-help
>
> --
> Sándor Laki
> EU FP7 FI-PPP XIFI project,
> Wigner Research Centre for Physics,
> Hungarian Academy of Sciences
> Konkoly Thege Miklós út 29-33.
> H-1121, Budapest, Hungary
> Cell: +36 70 374 2646
> Skype: sandor.laki
>
> XIFI: https://fi-xifi.eu/home.html
> FI-PPP: http://www.fi-ppp.eu/
>
>
> Links:
> ------
> [1] mailto:gombos.gergo at wigner.mta.hu
> [2] mailto:jim-papa at hotmail.com
> [3] mailto:fiware-lab-help at lists.fi-ware.org
> [4] mailto:gombos.gergo at wigner.mta.hu
> [5] mailto:jim-papa at hotmail.com
> [6] mailto:fiware-lab-help at lists.fi-ware.org
> [7] mailto:gombos.gergo at wigner.mta.hu
> [8] mailto:jim-papa at hotmail.com
> [9] mailto:fiware-lab-help at lists.fi-ware.org
> [10] mailto:steger.jozsef at wigner.mta.hu
> [11] mailto:jim-papa at hotmail.com
> [12] mailto:gombos.gergo at wigner.mta.hu
> [13] mailto:fiware-lab-help at lists.fi-ware.org




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