Dear Pedro, Unfortunately I don’t have direct contact and there is no public mailing list from Region support, but once the request is forwarded and assigned to them (it is already), they will respond directly to you or I will update you from their reply. Daniele On 22 Dec 2014, at 12:12, Pedro Fazenda <pfazenda at cedet.isel.ipl.pt> wrote: > Thanks Daniele, > > Can you please give me an email of the people in charge so that I can contact them directly? > > > Best. > PedroFazenda > > > On 20-12-2014 09:34, Daniele Santoro wrote: >> Dear, >> >> Please keep the mailing list in CC when you reply. >> >> I’ve just sent a reminder to the Berlin node support team, telling them there are some problem also with the network. >> >> Daniele >> >> On 18 Dec 2014, at 21:44, Pedro Fazenda <pvf at cedet.isel.ipl.pt> wrote: >> >>> Daniele, >>> >>> Please create a new user in FI-LAB and try to start a new Instance (in any region). >>> >>> I have tried all regions and I always get a status error. >>> >>> Best >>> Pedro Fazenda >>> >>> >>> On 13-12-2014 19:21, Daniele Santoro wrote: >>>> It depends also on which network you are requesting the IPs. Are they public ? >>>> >>>> In any case I don’t have deep vision on Berlin node, so I ask you to wait response from the Berlin support where I’ve fwd your request. >>>> >>>> Daniele >>>> >>>> On 13 Dec 2014, at 19:26, Pedro Fazenda <pvf at cedet.isel.ipl.pt> wrote: >>>> >>>>> Daniele, >>>>> >>>>> What about the fact that I cannot have any floating IPs ? (zero) >>>>> >>>>> I keep on getting this error: >>>>> >>>>> Error: Error allocating IP address. Cause: 404 Error info >>>>> >>>>> >>>>> >>>>> On 13-12-2014 17:48, Daniele Santoro wrote: >>>>>> Unfortunately I cannot delete it, but I’ve forwarded your request to the appropriate support. >>>>>> >>>>>> Daniele >>>>>> >>>>>> >>>>>> On 13 Dec 2014, at 01:28, Pedro Fazenda >>>>>> <pvf at cedet.isel.ipl.pt> >>>>>> wrote: >>>>>> >>>>>> >>>>>>> I also cannot allocate IPs... >>>>>>> >>>>>>> Pedro Fazenda >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On 12-12-2014 16:55, Daniele Santoro wrote: >>>>>>> >>>>>>>> Dear Pedro, >>>>>>>> >>>>>>>> if you have an image to start again your instance, probably it can be just deleted. Can you tell me the Region you are using so I will fwd your request ? >>>>>>>> >>>>>>>> Daniele >>>>>>>> >>>>>>>> On 12 Dec 2014, at 16:18, Pedro Fazenda >>>>>>>> <pfazenda at cedet.isel.ipl.pt> >>>>>>>> wrote: >>>>>>>> >>>>>>>> >>>>>>>>> Hi, >>>>>>>>> >>>>>>>>> My user id is pedro-pazenda and I have been having problems terminating an Instance (FI-SONIC). >>>>>>>>> >>>>>>>>> The status of the instance says ERROR. Do you know why this happens? How can I solve it? >>>>>>>>> >>>>>>>>> Best. >>>>>>>>> Pedro Fazenda >>>>>>>>> _______________________________________________ >>>>>>>>> Fiware-lab-help mailing list >>>>>>>>> >>>>>>>>> Fiware-lab-help at lists.fi-ware.org >>>>>>>>> https://lists.fi-ware.org/listinfo/fiware-lab-help > > -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20141222/2fe17f41/attachment.pgp>
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