[Fiware-lab-help] FI-LAB Assistance

[Miguel Carrillo]

Dear Jordi,

There was a network outage between two of our nodes . This is causing a service disruption that is already notified and we expect to resolve soon.

As regards your remark "servers must never stop working", I would recommend a visit to the link at the bottom of http://lab.fi-ware.eu/, "Terms and Conditions", particularly to the "Disclaimer". A direct link is here:

  *   http://wiki.fi-ware.eu/FI-LAB_Terms_and_Conditions

In short, this is a experimentation environment, without production requirements. There are no particular SLAs in place. Of course, we do our best to have as much availability, network bandwith and general performance  as possible .

Best regards,

Miguel

El 05/02/2014 11:13, Jordi Boix escribió:
Dear Sir/Madame.

My name is Jordi, I have an account on your platform. Servers have just fall down and all my services with them...

I would like to continue using your platform but servers must never
stop working. This is the second time...

I hope you solve that soon and I am looking forward to hearing for you,

Jordi
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