Dear Jose, any news regarding the issue we reported on Friday? What about a "joint" session where our external partners try to connect to 130.206.85.6 so to let you see if they are able to "reach" the cloud at least? Regards, Massimiliano Il 31/10/2014 17:39, Massimiliano Nigrelli ha scritto: > Dear Jose, > please find the tcptraceroute at the bottom of the email. > > There is even the NAT table thay apply on their FW. > > The "public" ip from which their calls are originated is: > 129.192.96.203 > > May you try to help us in sorting the issue out? > They keep on saying thay cannot reach 130.206.85.6 > > Might we organize a sort of "joint" session where you sniff the > incoming traffic on 130.206.85.6 (originated by 129.192.96.203)? > > We are stuck! > > Thank you in advance for your cooperation. > > Regards, > > Massimiliano > > -------- Messaggio Inoltrato -------- > Oggetto: R: R: Re: [FINESCE WP4] Problems faced by external partners > in connecting to a VM in FI-LAB > Data: Fri, 31 Oct 2014 16:29:21 +0000 > Mittente: MASSIMILIANO LILI <massimiliano.lili at ericsson.com> > A: Massimiliano Nigrelli <massimiliano.nigrelli at eng.it> > CC: Daniele Piferi <daniele.piferi at ericsson.com>, > Pasquale.Andriani at eng.it <Pasquale.Andriani at eng.it>, Leandro Lombardo > <Leandro.Lombardo at eng.it>, dar >> Pellegrino Dario > <Dario.Pellegrino at eng.it> > > > > Ciao Massimiliano > > I pacchetti di rete escono, ecco il traceroute : > > traceroute to 130.206.85.6 (130.206.85.6), 30 hops max, 60 byte packets > > 1 172.30.5.17 (172.30.5.17) 0.285 ms 0.216 ms 0.248 ms > > 2 172.30.1.97 (172.30.1.97) 0.680 ms 0.837 ms 0.991 ms > > 3 129.192.96.3 (129.192.96.3) 2.845 ms 2.909 ms 2.866 ms > > 4 89.97.247.13 (89.97.247.13) 2.996 ms 3.080 ms 3.040 ms > > 5 93.61.0.1 (93.61.0.1) 3.140 ms 3.209 ms 3.167 ms > > 6 * * * > > 7 * * * > > 8 * * * > > 9 * * * > > 10 89.97.200.186 (89.97.200.186) 3.701 ms 89.97.200.190 > (89.97.200.190) 3.780 ms 3.763 ms > > 11 89.97.200.254 (89.97.200.254) 13.208 ms 89.96.200.1 > (89.96.200.1) 14.078 ms 89.97.200.254 (89.97.200.254) 11.383 ms > > 12 62.101.124.65 (62.101.124.65) 11.200 ms 89.96.200.126 > (89.96.200.126) 11.306 ms 89.96.200.26 (89.96.200.26) 12.241 ms > > 13 * * * > > 14 129.250.4.169 (129.250.4.169) 58.174 ms 57.429 ms 58.155 ms > > 15 129.250.2.146 (129.250.2.146) 27.566 ms 28.446 ms 28.176 ms > > 16 129.250.2.235 (129.250.2.235) 61.781 ms 58.101 ms 58.042 ms > > 17 129.250.2.42 (129.250.2.42) 59.603 ms 55.311 ms 59.042 ms > > 18 129.250.4.104 (129.250.4.104) 57.114 ms 61.773 ms 61.940 ms > > 19 193.149.1.26 (193.149.1.26) 65.362 ms 66.078 ms 71.563 ms > > 20 130.206.245.46 (130.206.245.46) 68.211 ms 66.253 ms 65.467 ms > > 21 130.206.192.158 (130.206.192.158) 67.450 ms 61.682 ms 61.462 ms > > 22 130.206.85.6 (130.206.85.6) 74.730 ms 74.831 ms 75.393 ms > > 23 * * * > > 24 * * * > > 25 * * * > > 26 * * * > > 27 * * * > > 28 * * * > > 29 * * * > > 30 * * * > > Ed il NAT che facciamo verso di voi : > > 014-10-31 17:22:12 > > > > 172.30.5.18:34482 > > > > 130.206.85.6:80 > > > > 129.192.96.203:51818 > > > > 130.206.85.6:80 > > > > HTTP > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:21:28 > > > > 172.30.5.18:44539 > > > > 130.206.85.6:33523 > > > > 129.192.96.203:51817 > > > > 130.206.85.6:33523 > > > > UDP PORT 33523 > > > > 64 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:21:28 > > > > 172.30.5.18:45044 > > > > 130.206.85.6:33522 > > > > 129.192.96.203:51816 > > > > 130.206.85.6:33522 > > > > UDP PORT 33522 > > > > 64 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:21:28 > > > > 172.30.5.18:40417 > > > > 130.206.85.6:33521 > > > > 129.192.96.203:51815 > > > > 130.206.85.6:33521 > > > > UDP PORT 33521 > > > > 64 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:18 > > > > 172.30.5.18:32910 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51814 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:18 > > > > 172.30.5.18:32909 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51813 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:16 > > > > 172.30.5.18:32908 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51812 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 22 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:16 > > > > 172.30.5.18:32906 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51810 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 23 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:16 > > > > 172.30.5.18:32907 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51811 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 23 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:16 > > > > 172.30.5.18:32903 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51808 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:16 > > > > 172.30.5.18:32904 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51809 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:19:14 > > > > 172.30.5.18:32902 > > > > 130.206.85.6:443 > > > > 129.192.96.203:51807 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 22 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:36034 > > > > 130.206.85.6:33513 > > > > 129.192.96.203:51799 > > > > 130.206.85.6:33513 > > > > UDP PORT 33513 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:46684 > > > > 130.206.85.6:33512 > > > > 129.192.96.203:51798 > > > > 130.206.85.6:33512 > > > > UDP PORT 33512 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:43916 > > > > 130.206.85.6:33519 > > > > 129.192.96.203:51805 > > > > 130.206.85.6:33519 > > > > UDP PORT 33519 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:48269 > > > > 130.206.85.6:33518 > > > > 129.192.96.203:51804 > > > > 130.206.85.6:33518 > > > > UDP PORT 33518 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:35146 > > > > 130.206.85.6:33517 > > > > 129.192.96.203:51803 > > > > 130.206.85.6:33517 > > > > UDP PORT 33517 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:37619 > > > > 130.206.85.6:33516 > > > > 129.192.96.203:51802 > > > > 130.206.85.6:33516 > > > > UDP PORT 33516 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:47742 > > > > 130.206.85.6:33515 > > > > 129.192.96.203:51801 > > > > 130.206.85.6:33515 > > > > UDP PORT 33515 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > 2014-10-31 17:18:34 > > > > 172.30.5.18:49698 > > > > 130.206.85.6:33514 > > > > 129.192.96.203:51800 > > > > 130.206.85.6:33514 > > > > UDP PORT 33514 > > > > 65 sec. > > > > 142 > > > > 0 > > > > Close - AGE OUT > > QUESTO è il nostro indirizzo Pubblico : 129.192.96.203 > > dovreste verificare sulla vostra rete come vengono processate queste > richieste. > > Grazie > > M. > > *Da:*Massimiliano Nigrelli [mailto:massimiliano.nigrelli at eng.it] > *Inviato:* venerdì 31 ottobre 2014 16:48 > *A:* MASSIMILIANO LILI > *Cc:* Daniele Piferi; Pasquale.Andriani at eng.it; Leandro Lombardo; dar > >> Pellegrino Dario > *Oggetto:* Re: R: Re: [FINESCE WP4] Problems faced by external > partners in connecting to a VM in FI-LAB > > Ciao Massimiliano, > il mio numero di telefono +39 091.75.11.847. > Disponbile per una telefonata (anche se non sono un sistemista!) fino > alle 17:15. > > In ogni caso questa non è una trace route. Questo è il log del Juniper > (un firewall). > Nella trace route ci sono i vari HOPS, punti di passaggio che i > pacchetti attraversano nel raggiunger l'host di destinazione. > > Saluti, > > M. > > Il 31/10/2014 16:29, MASSIMILIANO LILI ha scritto: > > Ciao Massimiliano, > > già mandato ieri (se mi dai il tuo telefono ti faccio chiamare dal > sistemista): > > 2014-10-30 16:00:32 > > > > 172.30.5.18:43419 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48484 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:32 > > > > 172.30.5.18:43424 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48485 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 23 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:30 > > > > 172.30.5.18:43416 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48483 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 23 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:24 > > > > 172.30.5.18:43412 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48482 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:18 > > > > 172.30.5.18:43405 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48479 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:18 > > > > 172.30.5.18:43404 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48478 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 25 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:18 > > > > 172.30.5.18:43408 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48481 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 23 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:18 > > > > 172.30.5.18:43407 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48480 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > 2014-10-30 16:00:12 > > > > 172.30.5.18:43401 > > > > 130.206.85.6:443 > > > > 129.192.96.203:48477 > > > > 130.206.85.6:443 > > > > HTTPS > > > > 24 sec. > > > > 262 > > > > 0 > > > > Close - AGE OUT > > Visto che per mandare le richieste utilizziamo un vostro client > “metering-input-client-0.0.9.jar” > > Ci servirebbe che generasse il LOG, per esempio per vedere quanto > tempo di timeout aspetta per ricevere la risposta ed eventuali > altre cose. > > potete abilitare questo sul vostro client e rimandarlo ? > > Grazie > > M. > > *Da:*Massimiliano Nigrelli [mailto:massimiliano.nigrelli at eng.it] > *Inviato:* venerdì 31 ottobre 2014 15:41 > *A:* MASSIMILIANO LILI > *Cc:* Daniele Piferi; Pasquale.Andriani at eng.it > <mailto:Pasquale.Andriani at eng.it>; Leandro Lombardo; dar >> > Pellegrino Dario > *Oggetto:* Fwd: Re: [FINESCE WP4] Problems faced by external > partners in connecting to a VM in FI-LAB > > Ciao Massimiliano, > mi hanno risposto, come puoi vedere in calce. > > Il nostro IP dovrebbe essere raggiungibile da qualsiasi parte del > mondo (lui ha provato con un cellulare dal posto in cui si > trova...........Spagna?). > > Mi conferma che 130.206.85.6 non è raggiungibile da 172.30.5.18 e > suggerisce di fare un tcptraceroute dalla macchina dove gira > l'applicativo (quella che non raggiunge 130.206.85.6 per intenderci). > > > Last, but not least (the 2nd png) I'm aware that you can't access > > 130.206.85.6 from your private IP 172.30.5.18. But I don't know what is > > the last step in the route to that host. So I can't reproduce that > > error, may be some tcptraceroute output to that port could be helpful. > > Tu ci hai mandato il tracelog del FW, ma non si vedono i vari > punti di passaggio (HOPs). > Continuo a pensare che i pacchetti non escono dalla vostra LAN. > > Aspetto di avere il "tcptraceroute" in maniera tale da girarlo a > Josè il prima possibile. > > Saluti, > > Massimiliano > > -------- Messaggio Inoltrato -------- > > *Oggetto: * > > > > Re: [FINESCE WP4] Problems faced by external partners in > connecting to a VM in FI-LAB > > *Data: * > > > > Fri, 31 Oct 2014 14:29:05 +0000 > > *Mittente: * > > > > JOSE IGNACIO CARRETERO GUARDE > <joseignacio.carreteroguarde at telefonica.com> > <mailto:joseignacio.carreteroguarde at telefonica.com> > > *A: * > > > > Massimiliano Nigrelli <massimiliano.nigrelli at eng.it> > <mailto:massimiliano.nigrelli at eng.it>, > fiware-lab-help at lists.fi-ware.org > <mailto:fiware-lab-help at lists.fi-ware.org> > <fiware-lab-help at lists.fi-ware.org> > <mailto:fiware-lab-help at lists.fi-ware.org> > > *CC: * > > > > Pasquale.Andriani at eng.it <mailto:Pasquale.Andriani at eng.it> > <Pasquale.Andriani at eng.it> <mailto:Pasquale.Andriani at eng.it>, > Leandro Lombardo <Leandro.Lombardo at eng.it> > <mailto:Leandro.Lombardo at eng.it>, Pellegrino Dario > <Dario.Pellegrino at eng.it> <mailto:Dario.Pellegrino at eng.it> > > Dear Massimiliano, > > > > The first .png file is a screenshot I've taken in my phone.... -- My > > phone using its 3G network connection, not Wifi or anything like that. > > This means that the servicer with IP 130.206.85.6 is accessible from > > everywhere. > > > > --- > > > > I've seen in your email some "error messages": CLOSE AGE OUT --- This is > > a Juniper error message. May I ask what do your Juniper experts say > > about this message? Sorry, but I don't know much about that software nor > > the way you are using it to stablish your VPNs. > > > > --- > > > > Last, but not least (the 2nd png) I'm aware that you can't access > > 130.206.85.6 from your private IP 172.30.5.18. But I don't know what is > > the last step in the route to that host. So I can't reproduce that > > error, may be some tcptraceroute output to that port could be helpful. > > > > Thank you for forwarding your message to the list, that's the best way > > to contact us. > > > > Best regards, > > José Ignacio. > > > > El 31/10/14 a las #4, Massimiliano Nigrelli escribió: > > > Dear Jose, dear all, > > > I have not received any reply to the email I sent you yesterday. > > > > > > It would be nice to be contacted and advised on what might have caused > > > the issue we described on our last email. > > > > > > In order to help you sorting out the issue, I attach the tracelog > > > captured at the FW level from our external partners. > > > > > > Please, we are really stuck and we have a review in two weeks time. > > > > > > Regards, > > > > > > Massimiliano > > > > > > ________________________________ > > > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. > > > > The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. > > > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição > > > > > > -- > =============================================================== > > Massimiliano Nigrelli - R&D Lab > > Viale Regione Siciliana 7275 - 90146 Palermo (Italy) > > Phone: +39 091.75.11.847 > > ============================================================ > > -- =============================================================== Massimiliano Nigrelli - R&D Lab Viale Regione Siciliana 7275 - 90146 Palermo (Italy) Phone: +39 091.75.11.847 ============================================================ -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20141103/24249bbf/attachment.html>
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