Hi Josè, it didn't reach our inbox.. our mail server stops big attachments. Please use something like https://www.wetransfer.com/ if possible. Kind regards, P. Pasquale Andriani Direzione Ricerca e Innovazione - Research & Development Lab pasquale.andriani at eng.it Engineering Ingegneria Informatica spa Via Riccardo Morandi, 32 - 00148 Roma Tel. +39-06.83074313 Mob. +39 3476939263 Fax. +39-06.83074408 www.eng.it On Mon, Nov 3, 2014 at 4:38 PM, JOSE IGNACIO CARRETERO GUARDE < joseignacio.carreteroguarde at telefonica.com> wrote: > I've sent a big file -- Did it reached your inboxes? > > El 31/10/14 a las #4, Massimiliano Nigrelli escribió: > > Dear Jose, > > thank you for having come back to us in a short time. > > > > I have suggested our external partner to launch a tcptraceroute and > > let us have the results. > > > > I'll let you know when it is available. > > > > Regards, > > > > Massimiliano > > > > Il 31/10/2014 15:29, JOSE IGNACIO CARRETERO GUARDE ha scritto: > >> Dear Massimiliano, > >> > >> The first .png file is a screenshot I've taken in my phone.... -- My > >> phone using its 3G network connection, not Wifi or anything like that. > >> This means that the servicer with IP 130.206.85.6 is accessible from > >> everywhere. > >> > >> --- > >> > >> I've seen in your email some "error messages": CLOSE AGE OUT --- This is > >> a Juniper error message. May I ask what do your Juniper experts say > >> about this message? Sorry, but I don't know much about that software nor > >> the way you are using it to stablish your VPNs. > >> > >> --- > >> > >> Last, but not least (the 2nd png) I'm aware that you can't access > >> 130.206.85.6 from your private IP 172.30.5.18. But I don't know what is > >> the last step in the route to that host. So I can't reproduce that > >> error, may be some tcptraceroute output to that port could be helpful. > >> > >> Thank you for forwarding your message to the list, that's the best way > >> to contact us. > >> > >> Best regards, > >> José Ignacio. > >> > >> El 31/10/14 a las #4, Massimiliano Nigrelli escribió: > >>> Dear Jose, dear all, > >>> I have not received any reply to the email I sent you yesterday. > >>> > >>> It would be nice to be contacted and advised on what might have caused > >>> the issue we described on our last email. > >>> > >>> In order to help you sorting out the issue, I attach the tracelog > >>> captured at the FW level from our external partners. > >>> > >>> Please, we are really stuck and we have a review in two weeks time. > >>> > >>> Regards, > >>> > >>> Massimiliano > >> > >> ________________________________ > >> > >> Este mensaje y sus adjuntos se dirigen exclusivamente a su > >> destinatario, puede contener información privilegiada o confidencial > >> y es para uso exclusivo de la persona o entidad de destino. Si no es > >> usted. el destinatario indicado, queda notificado de que la lectura, > >> utilización, divulgación y/o copia sin autorización puede estar > >> prohibida en virtud de la legislación vigente. Si ha recibido este > >> mensaje por error, le rogamos que nos lo comunique inmediatamente por > >> esta misma vía y proceda a su destrucción. > >> > >> The information contained in this transmission is privileged and > >> confidential information intended only for the use of the individual > >> or entity named above. If the reader of this message is not the > >> intended recipient, you are hereby notified that any dissemination, > >> distribution or copying of this communication is strictly prohibited. > >> If you have received this transmission in error, do not read it. > >> Please immediately reply to the sender that you have received this > >> communication in error and then delete it. > >> > >> Esta mensagem e seus anexos se dirigem exclusivamente ao seu > >> destinatário, pode conter informação privilegiada ou confidencial e é > >> para uso exclusivo da pessoa ou entidade de destino. Se não é vossa > >> senhoria o destinatário indicado, fica notificado de que a leitura, > >> utilização, divulgação e/ou cópia sem autorização pode estar proibida > >> em virtude da legislação vigente. Se recebeu esta mensagem por erro, > >> rogamos-lhe que nos o comunique imediatamente por esta mesma via e > >> proceda a sua destruição > > > > ________________________________ > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, > puede contener información privilegiada o confidencial y es para uso > exclusivo de la persona o entidad de destino. Si no es usted. el > destinatario indicado, queda notificado de que la lectura, utilización, > divulgación y/o copia sin autorización puede estar prohibida en virtud de > la legislación vigente. Si ha recibido este mensaje por error, le rogamos > que nos lo comunique inmediatamente por esta misma vía y proceda a su > destrucción. > > The information contained in this transmission is privileged and > confidential information intended only for the use of the individual or > entity named above. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution or > copying of this communication is strictly prohibited. If you have received > this transmission in error, do not read it. Please immediately reply to the > sender that you have received this communication in error and then delete > it. > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, > pode conter informação privilegiada ou confidencial e é para uso exclusivo > da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário > indicado, fica notificado de que a leitura, utilização, divulgação e/ou > cópia sem autorização pode estar proibida em virtude da legislação vigente. > Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique > imediatamente por esta mesma via e proceda a sua destruição > > -------------- next part -------------- An HTML attachment was scrubbed... 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