FIWARE-LAB-HELP created HELP-301: ------------------------------------ Summary: [Fiware-lab-help] Problem with FI-LAB instance Key: HELP-301 URL: http://jira.fi-ware.org/browse/HELP-301 Project: Help-Desk Issue Type: Question Reporter: FIWARE-LAB-HELP Assignee: Manuel Escriche [Adm] Hello, We have a problem with a FIlab virtual machine instance. It's stuck in status = ACTIVE and power state = SHUTOFF This is the instance: user: carlos at smartaxi.me Instance name: Smartaxi Produccion ID: c45c8357-a04c-4581-8d93-af2736165667 private ip adrress 10.0.2.19 In case this helps to troubleshoot the problem, this VM had assigned a public IP, but it disappeared from the floating IP list and it looks that this IP was assigned to someone else because it responds to ping. Is there any way of reactivating the VM? Or at least recovering the data. Thanks _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help at lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help -- This message was sent by Atlassian JIRA (v6.1.7#6163)
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