[Fiware-lab-help] [FINESCE WP4] Problems faced by external partners in connecting to a VM in FI-LAB

[Massimiliano Nigrelli]

Dear Josè,
an external partner keeps on reporting thatfrom yesterday late afternoon 
they are not able to get access to the VM (in FI-LAB) whose ip is: 
130.206.85.6

You can see attached the tracelog table (from their FW, I think) from 
which you can see that they get a "CLOSE AGE OUT" when trying to connect 
from 172.30.5.18 (outside FI-LAB) to 130.206.85.6 (in FI-LAB).

2014-10-30 16:00:32

	

172.30.5.18:43419

	

130.206.85.6:443

	

129.192.96.203:48484

	

130.206.85.6:443

	

HTTPS

	

24 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:32

	

172.30.5.18:43424

	

130.206.85.6:443

	

129.192.96.203:48485

	

130.206.85.6:443

	

HTTPS

	

23 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:30

	

172.30.5.18:43416

	

130.206.85.6:443

	

129.192.96.203:48483

	

130.206.85.6:443

	

HTTPS

	

23 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:24

	

172.30.5.18:43412

	

130.206.85.6:443

	

129.192.96.203:48482

	

130.206.85.6:443

	

HTTPS

	

24 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:18

	

172.30.5.18:43405

	

130.206.85.6:443

	

129.192.96.203:48479

	

130.206.85.6:443

	

HTTPS

	

24 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:18

	

172.30.5.18:43404

	

130.206.85.6:443

	

129.192.96.203:48478

	

130.206.85.6:443

	

HTTPS

	

25 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:18

	

172.30.5.18:43408

	

130.206.85.6:443

	

129.192.96.203:48481

	

130.206.85.6:443

	

HTTPS

	

23 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:18

	

172.30.5.18:43407

	

130.206.85.6:443

	

129.192.96.203:48480

	

130.206.85.6:443

	

HTTPS

	

24 sec.

	

262

	

0

	

Close - AGE OUT

2014-10-30 16:00:12

	

172.30.5.18:43401

	

130.206.85.6:443

	

129.192.96.203:48477

	

130.206.85.6:443

	

HTTPS

	

24 sec.

	

262

	

0

	

Close - AGE OUT

 From my side I can reach the services deployed on 130.206.85.6.

I was wondering if for a certain reason (too traffic??) you have removed 
access to FI-LAB from the external ip 172.30.5.18.

Everything seems to be weird enough.
Could you help us sorting out the issue, please?

Regards,

Massimiliano

-- 
===============================================================

Massimiliano Nigrelli - R&D Lab

Viale Regione Siciliana 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

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