[Fiware-lab-help] FI-Lab Assistance

[Ryan Cormack]

Hi Florian,

It seems Berlin replied to me on Jira, but I didn't get a notification
email, and I can't see how to reply on Jira.

I've already tried everything in their solution and slide deck, and tried
several times.

What would be the next steps to resolve this? We are looking to launch asap
and the FiWare VM's are becoming a blocker for us.

Regards,
Ryan Cormack

On Wed, 1 Apr 2015 at 12:25 Florian Rommel <rommel at eurescom.eu> wrote:

>  Hi Ryan,
>
>
>
> sorry for the inconvenience. This is very unusual that you still got no
> answer from the node. I just send a reminder email to Berlin Helpdesk.
>
>
>
> Your ticket: https://jira.fiware.org/browse/HELP-2427
>
>
>
> Best regards,
>
> Florian
>
>
>
> *From:* Ryan Cormack [mailto:ryancormack89 at gmail.com]
> *Sent:* 01 April 2015 12:53
>
>
> *To:* Florian Rommel; fiware-lab-help at lists.fi-ware.org
> *Subject:* Re: [Fiware-lab-help] FI-Lab Assistance
>
>
>
> Hi Florian,
>
> Thanks for passing it on. Do you know if there has been any update?
>
> Regards,
> Ryan Cormack
>
>
>
> On Mon, 30 Mar 2015 12:08 Florian Rommel <rommel at eurescom.eu> wrote:
>
> Hi Ryan,
>
>
>
> I will assign your ticket to the node helpdesk of Berlin.
>
>
>
> Best regards,
>
> Florian
>
>
>
> *From:* Ryan Cormack [mailto:ryancormack89 at gmail.com]
> *Sent:* 30 March 2015 12:21
> *To:* Florian Rommel; fiware-lab-help at lists.fi-ware.org
> *Subject:* Re: [Fiware-lab-help] FI-Lab Assistance
>
>
>
> Hi Florian,
>
> I was most recently using Berlin, but prior to that I was using Spain.
>
>
>
> Regards,
>
> Ryan Cormack
>
>
>
> On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel at eurescom.eu> wrote:
>
> Hi Ryan,
>
>
>
> which region do you use?
>
>
>
> Kind regards,
>
> Florian
>
> (Level 1 Helpdesk)
>
>
>
> *From:* fiware-lab-help-bounces at lists.fi-ware.org [mailto:
> fiware-lab-help-bounces at lists.fi-ware.org] *On Behalf Of *Ryan Cormack
> *Sent:* 28 March 2015 16:30
> *To:* fiware-lab-help at lists.fi-ware.org
> *Subject:* [Fiware-lab-help] FI-Lab Assistance
>
>
>
> Hello,
>
>
>
> I am attempting to create a virtual machine for the Memory Storia project
> as part of the FiWare funding program.
>
>
>
> All the machines I attempt to create error with an undefined error on the
> summary screen. It lists the correct Key Pair, then status is "ERROR" and
> Task is "NONE"
>
>
>
> I've tried setting them up with various CentOS and Ubuntu OS's on various
> flavors of VM.
>
>
>
>
>
> Also, when attempting to assign a public IP to my pool I always get
> presented with this error:
> {"computeFault": {"message": "The server has either erred or is incapable
> of performing the requested operation.", "code": 500}}
>
> I am only able to get private IP addresses.
>
>
>
> Are you able to assist with these errors?
>
>
>
> Regards,
>
> Ryan Cormack
>
>
>
> --
>
> http://ryancormack.com
>
> @ryancormack
>
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