Dear, I’ve asked to Crete node help desk to perform a deeper check on your issue. I will let you know. Daniele On 14 Apr 2015, at 16:08, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: > Dear Daniele. > > I have added the configuration (UDP and TCP) except ICMP but It don't work > > <image.png> > > > Cristina. > > 2015-04-14 11:07 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: > Dear Cristina, > > I suggest you to try with a security group similar to the one attached: allowing all incoming traffic. If it will not work probably the problem is not dependent on your configuration. > > Please let me know. > > Daniele > > <Screen Shot 2015-04-14 at 11.04.07.png> > On 13 Apr 2015, at 10:00, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: > >> Dear Daniele. >> >> The image is: >> • Image Name: orion-psb-image-R4.2 >> • region: Zurich >> >> What rule you suggest that I add? I worked well with the current configuration of the VM but suddenly one day the VM didn't work. >> >> <image.png> >> >> Thanks. >> >> Cristina. >> >> 2015-04-07 13:19 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: >> From Zurich support they are asking also which image are you running as instance. Please let us know if opening security groups solves the issues. >> >> Daniele >> >> >> On 07 Apr 2015, at 12:55, Daniele Santoro <daniele.santoro at create-net.org> wrote: >> >> > Dear, >> > >> > Attached is the reply from Zurich support. Can you please try the suggestion they give ? If it doesn’t work can you please try to temporary allow all (both TCP and UDP) in your security group ? >> > >> > >> > Hi, >> > We have looked into this. >> > • Are you trying to connect using ssh ? >> > • If yes, is the public IP still associated with your instance ? Also the key-pair is configured correctly ? >> > Public IP is associated. >> > • Did you check/open relevant ports on the security group associated with the instance ? >> > root at node-1:~# nova list-secgroup 1f089a3e-3698-47a1-9f4c-2b2a30769d99 >> > ----------------------------------------------------------------------------------- >> > Id Name Description >> > ----------------------------------------------------------------------------------- >> > 162b69b3-576d-4da1-baea-ddeb5697e033 widhoc_security_group Securuty Group of Widhoc >> > ----------------------------------------------------------------------------------- >> > root at node-1:~# nova secgroup-list-rules 162b69b3-576d-4da1-baea-ddeb5697e033 >> > -------------------------------------------------- >> > IP Protocol From Port To Port IP Range Source Group >> > -------------------------------------------------- >> > tcp 1026 1026 0.0.0.0/0 >> > tcp 8080 8080 0.0.0.0/0 >> > tcp 22 22 0.0.0.0/0 >> > -------------------------------------------------- >> > root at node-1:~# >> > • Did you check the instance console (the VM could be in a “not running” state) ? >> > VM is active. >> > • Can you send us the instance ID ? >> > root at node-1:~# nova list --all-tenants | grep 160.85.2.16 >> > 1f089a3e-3698-47a1-9f4c-2b2a30769d99 Widhoc ACTIVE >> > • >> > Running node-int-net-1=192.168.100.47, 160.85.2.16 >> > root at node-1:~# >> > I think the problem is with the secgroups - I think that for the ssh rule, they >> > need to set the from port to 0. >> > BR, >> > Seán. >> > >> > >> > Best, >> > Daniele >> > >> > On 07 Apr 2015, at 11:49, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: >> > >> >> Dear Daniele. >> >> >> >> I answer the questions in line. >> >> >> >> Thank you for you response. >> >> >> >> Regards. Cristina. >> >> >> >> 2015-04-07 11:03 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: >> >> Dear, >> >> >> >> I’ve forwarded your request to the Zurich tech support, but I kindly ask you to check and reply the following: >> >> >> >> - Are you trying to connect using ssh ? Yes, with the Putty application >> >> - If yes, is the public IP still associated with your instance ? Yes. Also the key-pair is configured correctly ? Yes >> >> <image.png> >> >> - Did you check/open relevant ports on the security group associated with the instance ? Yes >> >> <image.png> >> >> >> >> - Did you check the instance console (the VM could be in a “not running” state) ? >> >> - Can you send us the instance ID ? >> >> >> >> • Name: Widhoc >> >> • ID: 1f089a3e-3698-47a1-9f4c-2b2a30769d99 >> >> • Status: ACTIVE >> >> >> >> >> >> Best, >> >> Daniele >> >> >> >> On 07 Apr 2015, at 09:06, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: >> >> >> >>> Hi. >> >>> >> >>> I was working with a Virtual Machine in the Zurich region but one week ago that I can't connect to it. The following are data of this VM. >> >>> >> >>> Info: Connected to project cristina-2 (ID 00000000000000000000000000011414) >> >>> IP pública: 160.85.2.16 >> >>> >> >>> Could you check if there is any problem? >> >>> >> >>> Thank you. >> >>> >> >>> Cristina. >> >>> >> >>> >> >>> Dra. Cristina Albaladejo Pérez >> >>> CEDIT - Parque Tecnológico de Fuente Álamo >> >>> Ctra. del Estrecho-Lobosillo, km. 2 >> >>> 30320 - Fuente Álamo (Murcia) >> >>> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 >> >>> >> >>> >> >>> _______________________________________________ >> >>> Fiware-lab-help mailing list >> >>> Fiware-lab-help at lists.fi-ware.org >> >>> https://lists.fi-ware.org/listinfo/fiware-lab-help >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> Dra. Cristina Albaladejo Pérez >> >> CEDIT - Parque Tecnológico de Fuente Álamo >> >> Ctra. del Estrecho-Lobosillo, km. 2 >> >> 30320 - Fuente Álamo (Murcia) >> >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 >> >> >> >> >> > >> >> >> >> >> -- >> >> >> Dra. Cristina Albaladejo Pérez >> CEDIT - Parque Tecnológico de Fuente Álamo >> Ctra. del Estrecho-Lobosillo, km. 2 >> 30320 - Fuente Álamo (Murcia) >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 >> >> > > > > > -- > > > Dra. Cristina Albaladejo Pérez > CEDIT - Parque Tecnológico de Fuente Álamo > Ctra. del Estrecho-Lobosillo, km. 2 > 30320 - Fuente Álamo (Murcia) > cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > -- -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro at create-net.org Tel: (+39) 0461 312430 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. 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