[Fiware-lab-help] VM don't connect in Zurich region

Cristina Albaladejo Pérez cristina.albaladejo at widhoc.com
Tue Apr 21 10:16:18 CEST 2015


Dear all.

I have been working with a VM in Region Spain2 while the Zurich VM wasn't
working (this don't work yet). I have created the necessary entities to my
project in Spain2 VM but this stopped working yesterday. I have working all
time with Spain2 very well but suddlenldy it didn't connect.

Could you help me?

Thank you.

2015-04-14 18:18 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>:

> Dear,
>
> I’ve asked to Crete node help desk to perform a deeper check on your
> issue. I will let you know.
>
> Daniele
>
> On 14 Apr 2015, at 16:08, Cristina Albaladejo Pérez <
> cristina.albaladejo at widhoc.com> wrote:
>
> > Dear Daniele.
> >
> > I have added the configuration (UDP and TCP) except ICMP but It  don't
> work
> >
> > <image.png>
> >
> >
> > Cristina.
> >
> > 2015-04-14 11:07 GMT+02:00 Daniele Santoro <
> daniele.santoro at create-net.org>:
> > Dear Cristina,
> >
> > I suggest you to try with a security group similar to the one attached:
> allowing all incoming traffic. If it will not work probably the problem is
> not dependent on your configuration.
> >
> > Please let me know.
> >
> > Daniele
> >
> > <Screen Shot 2015-04-14 at 11.04.07.png>
> > On 13 Apr 2015, at 10:00, Cristina Albaladejo Pérez <
> cristina.albaladejo at widhoc.com> wrote:
> >
> >> Dear Daniele.
> >>
> >> The image is:
> >>      • Image Name:  orion-psb-image-R4.2
> >>      • region:  Zurich
> >>
> >> What rule you suggest that I add? I worked well with the current
> configuration of the VM but suddenly one day the VM didn't work.
> >>
> >> <image.png>
> >>
> >> Thanks.
> >>
> >> Cristina.
> >>
> >> 2015-04-07 13:19 GMT+02:00 Daniele Santoro <
> daniele.santoro at create-net.org>:
> >> From Zurich support they are asking also which image are you running as
> instance. Please let us know if opening security groups solves the issues.
> >>
> >> Daniele
> >>
> >>
> >> On 07 Apr 2015, at 12:55, Daniele Santoro <
> daniele.santoro at create-net.org> wrote:
> >>
> >> > Dear,
> >> >
> >> > Attached is the reply from Zurich support. Can you please try the
> suggestion they give ? If it doesn’t work can you please try to temporary
> allow all (both TCP and UDP) in your security group ?
> >> >
> >> >
> >> > Hi,
> >> > We have looked into this.
> >> >       • Are you trying to connect using ssh ?
> >> >       • If yes, is the public IP still associated with your instance
> ? Also the key-pair is configured correctly ?
> >> > Public IP is associated.
> >> >       • Did you check/open relevant ports on the security group
> associated with the instance ?
> >> > root at node-1:~# nova list-secgroup
> 1f089a3e-3698-47a1-9f4c-2b2a30769d99
> >> >
> -----------------------------------------------------------------------------------
> >> > Id    Name    Description
> >> >
> -----------------------------------------------------------------------------------
> >> > 162b69b3-576d-4da1-baea-ddeb5697e033  widhoc_security_group
>  Securuty Group of Widhoc
> >> >
> -----------------------------------------------------------------------------------
> >> > root at node-1:~# nova secgroup-list-rules
> 162b69b3-576d-4da1-baea-ddeb5697e033
> >> > --------------------------------------------------
> >> > IP Protocol   From Port       To Port         IP Range        Source
> Group
> >> > --------------------------------------------------
> >> > tcp   1026    1026    0.0.0.0/0
> >> > tcp   8080    8080    0.0.0.0/0
> >> > tcp   22      22      0.0.0.0/0
> >> > --------------------------------------------------
> >> > root at node-1:~#
> >> >       • Did you check the instance console (the VM could be in a “not
> running” state) ?
> >> > VM is active.
> >> >       • Can you send us the instance ID ?
> >> > root at node-1:~# nova list --all-tenants | grep 160.85.2.16
> >> > 1f089a3e-3698-47a1-9f4c-2b2a30769d99  Widhoc  ACTIVE
> >> >       •
> >> > Running       node-int-net-1=192.168.100.47, 160.85.2.16
> >> > root at node-1:~#
> >> > I think the problem is with the secgroups - I think that for the ssh
> rule, they
> >> > need to set the from port to 0.
> >> > BR,
> >> > Seán.
> >> >
> >> >
> >> > Best,
> >> > Daniele
> >> >
> >> > On 07 Apr 2015, at 11:49, Cristina Albaladejo Pérez <
> cristina.albaladejo at widhoc.com> wrote:
> >> >
> >> >> Dear Daniele.
> >> >>
> >> >> I answer the questions in line.
> >> >>
> >> >> Thank you for you response.
> >> >>
> >> >> Regards. Cristina.
> >> >>
> >> >> 2015-04-07 11:03 GMT+02:00 Daniele Santoro <
> daniele.santoro at create-net.org>:
> >> >> Dear,
> >> >>
> >> >> I’ve forwarded your request to the Zurich tech support, but I kindly
> ask you to check and reply the following:
> >> >>
> >> >> - Are you trying to connect using ssh ? Yes, with the Putty
> application
> >> >>   - If yes, is the public IP still associated with your instance ?
> Yes. Also the key-pair is configured correctly ? Yes
> >> >> <image.png>
> >> >> - Did you check/open relevant ports on the security group associated
> with the instance ? Yes
> >> >> <image.png>
> >> >>
> >> >> - Did you check the instance console (the VM could be in a “not
> running” state) ?
> >> >> - Can you send us the instance ID ?
> >> >>
> >> >>      • Name:  Widhoc
> >> >>      • ID:  1f089a3e-3698-47a1-9f4c-2b2a30769d99
> >> >>      • Status:  ACTIVE
> >> >>
> >> >>
> >> >> Best,
> >> >> Daniele
> >> >>
> >> >> On 07 Apr 2015, at 09:06, Cristina Albaladejo Pérez <
> cristina.albaladejo at widhoc.com> wrote:
> >> >>
> >> >>> Hi.
> >> >>>
> >> >>> I was working with a Virtual Machine in the Zurich region but one
> week ago that I can't connect to it. The following are data of this VM.
> >> >>>
> >> >>> Info: Connected to project cristina-2 (ID
> 00000000000000000000000000011414)
> >> >>> IP pública: 160.85.2.16
> >> >>>
> >> >>> Could you check if there is any problem?
> >> >>>
> >> >>> Thank you.
> >> >>>
> >> >>> Cristina.
> >> >>>
> >> >>>
> >> >>> Dra. Cristina Albaladejo Pérez
> >> >>> CEDIT - Parque Tecnológico de Fuente Álamo
> >> >>> Ctra. del Estrecho-Lobosillo, km. 2
> >> >>> 30320 - Fuente Álamo (Murcia)
> >> >>> cristina.albaladejo at widhoc.com - Tlf: 968 197 583
> >> >>>
> >> >>>
> >> >>> _______________________________________________
> >> >>> Fiware-lab-help mailing list
> >> >>> Fiware-lab-help at lists.fi-ware.org
> >> >>> https://lists.fi-ware.org/listinfo/fiware-lab-help
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >>
> >> >>
> >> >> Dra. Cristina Albaladejo Pérez
> >> >> CEDIT - Parque Tecnológico de Fuente Álamo
> >> >> Ctra. del Estrecho-Lobosillo, km. 2
> >> >> 30320 - Fuente Álamo (Murcia)
> >> >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583
> >> >>
> >> >>
> >> >
> >>
> >>
> >>
> >>
> >> --
> >>
> >>
> >> Dra. Cristina Albaladejo Pérez
> >> CEDIT - Parque Tecnológico de Fuente Álamo
> >> Ctra. del Estrecho-Lobosillo, km. 2
> >> 30320 - Fuente Álamo (Murcia)
> >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583
> >>
> >>
> >
> >
> >
> >
> > --
> >
> >
> > Dra. Cristina Albaladejo Pérez
> > CEDIT - Parque Tecnológico de Fuente Álamo
> > Ctra. del Estrecho-Lobosillo, km. 2
> > 30320 - Fuente Álamo (Murcia)
> > cristina.albaladejo at widhoc.com - Tlf: 968 197 583
> >
> >
>
> --
> --------------------------------------------------------
> Daniele Santoro,
> CREATE-NET Research Center
> ICT Area
> ITC/Research Engineer
> Via alla Cascata 56/D - 38100 Povo Trento (Italy)
> e-mail: daniele.santoro at create-net.org
> Tel: (+39) 0461 312430
> Fax: (+39) 0461 421157
> www.create-net.org
>
> PGP/GPG-KEY-ID: 0x08E3E8D5
> http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
> --------------------------------------------------------
>
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>


-- 


Dra. Cristina Albaladejo Pérez
CEDIT - Parque Tecnológico de Fuente Álamo
Ctra. del Estrecho-Lobosillo, km. 2
30320 - Fuente Álamo (Murcia)
cristina.albaladejo at widhoc.com - Tlf: 968 197 583
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