Ok Daniele. - Problem: I have working all time with region Spain2 very well but suddlenldy it stopped working yesterday. I try to connect with VM through SSH client (putty) and it is not possible. Before of this problem I was working the same way, nothing different. - Instance ID/User ID: *Info: *Connected to project cristina-2 (ID 00000000000000000000000000011414) - Name: widhoc2 - ID: 6e1e1251-2bf5-4cb3-91e7-615745e7ff93 - Status*: * ACTIVE - - Public IP (if any): 192.168.192.78 130.206.112.66 Thank you. 2015-04-21 10:27 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: > Dear, > > I’ve changed the subject of this discussion. In order to get help from > Spain support team we need more information. Can you please send us at > least: > > - Detailed description of the problem you have > - Instance ID/User ID > - Public IP (if any) > > Best, > Daniele > > On 21 Apr 2015, at 10:16, Cristina Albaladejo Pérez < > cristina.albaladejo at widhoc.com> wrote: > > > Dear all. > > > > I have been working with a VM in Region Spain2 while the Zurich VM > wasn't working (this don't work yet). I have created the necessary entities > to my project in Spain2 VM but this stopped working yesterday. I have > working all time with Spain2 very well but suddlenldy it didn't connect. > > > > Could you help me? > > > > Thank you. > > > > 2015-04-14 18:18 GMT+02:00 Daniele Santoro < > daniele.santoro at create-net.org>: > > Dear, > > > > I’ve asked to Crete node help desk to perform a deeper check on your > issue. I will let you know. > > > > Daniele > > > > On 14 Apr 2015, at 16:08, Cristina Albaladejo Pérez < > cristina.albaladejo at widhoc.com> wrote: > > > > > Dear Daniele. > > > > > > I have added the configuration (UDP and TCP) except ICMP but It don't > work > > > > > > <image.png> > > > > > > > > > Cristina. > > > > > > 2015-04-14 11:07 GMT+02:00 Daniele Santoro < > daniele.santoro at create-net.org>: > > > Dear Cristina, > > > > > > I suggest you to try with a security group similar to the one > attached: allowing all incoming traffic. If it will not work probably the > problem is not dependent on your configuration. > > > > > > Please let me know. > > > > > > Daniele > > > > > > <Screen Shot 2015-04-14 at 11.04.07.png> > > > On 13 Apr 2015, at 10:00, Cristina Albaladejo Pérez < > cristina.albaladejo at widhoc.com> wrote: > > > > > >> Dear Daniele. > > >> > > >> The image is: > > >> • Image Name: orion-psb-image-R4.2 > > >> • region: Zurich > > >> > > >> What rule you suggest that I add? I worked well with the current > configuration of the VM but suddenly one day the VM didn't work. > > >> > > >> <image.png> > > >> > > >> Thanks. > > >> > > >> Cristina. > > >> > > >> 2015-04-07 13:19 GMT+02:00 Daniele Santoro < > daniele.santoro at create-net.org>: > > >> From Zurich support they are asking also which image are you running > as instance. Please let us know if opening security groups solves the > issues. > > >> > > >> Daniele > > >> > > >> > > >> On 07 Apr 2015, at 12:55, Daniele Santoro < > daniele.santoro at create-net.org> wrote: > > >> > > >> > Dear, > > >> > > > >> > Attached is the reply from Zurich support. Can you please try the > suggestion they give ? If it doesn’t work can you please try to temporary > allow all (both TCP and UDP) in your security group ? > > >> > > > >> > > > >> > Hi, > > >> > We have looked into this. > > >> > • Are you trying to connect using ssh ? > > >> > • If yes, is the public IP still associated with your > instance ? Also the key-pair is configured correctly ? > > >> > Public IP is associated. > > >> > • Did you check/open relevant ports on the security group > associated with the instance ? > > >> > root at node-1:~# nova list-secgroup > 1f089a3e-3698-47a1-9f4c-2b2a30769d99 > > >> > > ----------------------------------------------------------------------------------- > > >> > Id Name Description > > >> > > ----------------------------------------------------------------------------------- > > >> > 162b69b3-576d-4da1-baea-ddeb5697e033 widhoc_security_group > Securuty Group of Widhoc > > >> > > ----------------------------------------------------------------------------------- > > >> > root at node-1:~# nova secgroup-list-rules > 162b69b3-576d-4da1-baea-ddeb5697e033 > > >> > -------------------------------------------------- > > >> > IP Protocol From Port To Port IP Range > Source Group > > >> > -------------------------------------------------- > > >> > tcp 1026 1026 0.0.0.0/0 > > >> > tcp 8080 8080 0.0.0.0/0 > > >> > tcp 22 22 0.0.0.0/0 > > >> > -------------------------------------------------- > > >> > root at node-1:~# > > >> > • Did you check the instance console (the VM could be in a > “not running” state) ? > > >> > VM is active. > > >> > • Can you send us the instance ID ? > > >> > root at node-1:~# nova list --all-tenants | grep 160.85.2.16 > > >> > 1f089a3e-3698-47a1-9f4c-2b2a30769d99 Widhoc ACTIVE > > >> > • > > >> > Running node-int-net-1=192.168.100.47, 160.85.2.16 > > >> > root at node-1:~# > > >> > I think the problem is with the secgroups - I think that for the > ssh rule, they > > >> > need to set the from port to 0. > > >> > BR, > > >> > Seán. > > >> > > > >> > > > >> > Best, > > >> > Daniele > > >> > > > >> > On 07 Apr 2015, at 11:49, Cristina Albaladejo Pérez < > cristina.albaladejo at widhoc.com> wrote: > > >> > > > >> >> Dear Daniele. > > >> >> > > >> >> I answer the questions in line. > > >> >> > > >> >> Thank you for you response. > > >> >> > > >> >> Regards. Cristina. > > >> >> > > >> >> 2015-04-07 11:03 GMT+02:00 Daniele Santoro < > daniele.santoro at create-net.org>: > > >> >> Dear, > > >> >> > > >> >> I’ve forwarded your request to the Zurich tech support, but I > kindly ask you to check and reply the following: > > >> >> > > >> >> - Are you trying to connect using ssh ? Yes, with the Putty > application > > >> >> - If yes, is the public IP still associated with your instance ? > Yes. Also the key-pair is configured correctly ? Yes > > >> >> <image.png> > > >> >> - Did you check/open relevant ports on the security group > associated with the instance ? Yes > > >> >> <image.png> > > >> >> > > >> >> - Did you check the instance console (the VM could be in a “not > running” state) ? > > >> >> - Can you send us the instance ID ? > > >> >> > > >> >> • Name: Widhoc > > >> >> • ID: 1f089a3e-3698-47a1-9f4c-2b2a30769d99 > > >> >> • Status: ACTIVE > > >> >> > > >> >> > > >> >> Best, > > >> >> Daniele > > >> >> > > >> >> On 07 Apr 2015, at 09:06, Cristina Albaladejo Pérez < > cristina.albaladejo at widhoc.com> wrote: > > >> >> > > >> >>> Hi. > > >> >>> > > >> >>> I was working with a Virtual Machine in the Zurich region but one > week ago that I can't connect to it. The following are data of this VM. > > >> >>> > > >> >>> Info: Connected to project cristina-2 (ID > 00000000000000000000000000011414) > > >> >>> IP pública: 160.85.2.16 > > >> >>> > > >> >>> Could you check if there is any problem? > > >> >>> > > >> >>> Thank you. > > >> >>> > > >> >>> Cristina. > > >> >>> > > >> >>> > > >> >>> Dra. Cristina Albaladejo Pérez > > >> >>> CEDIT - Parque Tecnológico de Fuente Álamo > > >> >>> Ctra. del Estrecho-Lobosillo, km. 2 > > >> >>> 30320 - Fuente Álamo (Murcia) > > >> >>> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > >> >>> > > >> >>> > > >> >>> _______________________________________________ > > >> >>> Fiware-lab-help mailing list > > >> >>> Fiware-lab-help at lists.fi-ware.org > > >> >>> https://lists.fi-ware.org/listinfo/fiware-lab-help > > >> >> > > >> >> > > >> >> > > >> >> > > >> >> -- > > >> >> > > >> >> > > >> >> Dra. Cristina Albaladejo Pérez > > >> >> CEDIT - Parque Tecnológico de Fuente Álamo > > >> >> Ctra. del Estrecho-Lobosillo, km. 2 > > >> >> 30320 - Fuente Álamo (Murcia) > > >> >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > >> >> > > >> >> > > >> > > > >> > > >> > > >> > > >> > > >> -- > > >> > > >> > > >> Dra. Cristina Albaladejo Pérez > > >> CEDIT - Parque Tecnológico de Fuente Álamo > > >> Ctra. del Estrecho-Lobosillo, km. 2 > > >> 30320 - Fuente Álamo (Murcia) > > >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > >> > > >> > > > > > > > > > > > > > > > -- > > > > > > > > > Dra. Cristina Albaladejo Pérez > > > CEDIT - Parque Tecnológico de Fuente Álamo > > > Ctra. del Estrecho-Lobosillo, km. 2 > > > 30320 - Fuente Álamo (Murcia) > > > cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > > > > > > > > > -- > > -------------------------------------------------------- > > Daniele Santoro, > > CREATE-NET Research Center > > ICT Area > > ITC/Research Engineer > > Via alla Cascata 56/D - 38100 Povo Trento (Italy) > > e-mail: daniele.santoro at create-net.org > > Tel: (+39) 0461 312430 > > Fax: (+39) 0461 421157 > > www.create-net.org > > > > PGP/GPG-KEY-ID: 0x08E3E8D5 > > http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 > > -------------------------------------------------------- > > > > The information transmitted is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. Any review, retransmission, dissemination or other use of, or > taking of any action in reliance upon, this information by persons or > entities other than the intended recipient is prohibited according to the > Italian Law 196/2003 of the Legislature. If you received this in error, > please contact the sender and delete the material from any computer. > > > > > > > > > > -- > > > > > > Dra. Cristina Albaladejo Pérez > > CEDIT - Parque Tecnológico de Fuente Álamo > > Ctra. del Estrecho-Lobosillo, km. 2 > > 30320 - Fuente Álamo (Murcia) > > cristina.albaladejo at widhoc.com - Tlf: 968 197 583 > > > > > > -- Dra. Cristina Albaladejo Pérez CEDIT - Parque Tecnológico de Fuente Álamo Ctra. del Estrecho-Lobosillo, km. 2 30320 - Fuente Álamo (Murcia) cristina.albaladejo at widhoc.com - Tlf: 968 197 583 -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150421/87dc4e6a/attachment.html>
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