Ok, I'll forward your ticket to the second level support in order to solve your issues. Regards, Giuseppe On Mon, Aug 24, 2015 at 2:19 PM, Massimiliano Nigrelli < massimiliano.nigrelli at eng.it> wrote: > Dear Giuseppe, > here are the answers: > > I need more information in order to understand the issue. > Is it a problem related to the cloud portal itself or when you try to use > the "Spain 1" node? > > I can authenticate on https://oldaccount.lab.fiware.org/users/sign_in but > then when i click on the "Cloud" link (https://oldcloud.lab.fiware.org) I > get a blank page with the usual cloud portal header (see attached > screenshot). > > Is this 130.206.82.217 a floating IP related to the same Spain 1 node? > > No, it is an IP assigned to a VM of the FINESCE WP4 cloud region in the > Spain node 1 > > Can you please send me also your tenant id? > > FINESCE-WP4 > > Hope it is what you need. > > Regards, > > Massimiliano > > > Il 24/08/2015 14:08, Giuseppe Cossu ha scritto: > > Hello, > I need more information in order to understand the issue. > Is it a problem related to the cloud portal itself or when you try to use > the "Spain 1" node? > Is this 130.206.82.217 a floating IP related to the same Spain 1 node? > Can you please send me also your tenant id? > > Best Regards, > Giuseppe > > On Mon, Aug 24, 2015 at 1:57 PM, Massimiliano Nigrelli < > massimiliano.nigrelli at eng.it> wrote: > >> Dear all, >> we have been experiencing issues in accessing "Cloud Portal" and >> http://130.206.82.217/ on Spain Node 1. >> >> Are you working on it? It works for 10 mins and then >> nothing............it has been doing like this the whole morning. >> >> Please let us know if "no scheduled maintenance" is on-going. >> >> Regards, >> >> Massimiliano >> >> -- >> =============================================================== >> >> Massimiliano Nigrelli >> Direzione Ricerca e Innovazione - R&D Lab >> massimiliano.nigrelli at eng.it >> >> Engineering Ingegneria Informatica S.p.A. >> Viale Regione Siciliana, 7275 - 90146 Palermo (Italy) >> >> Phone: +39 091.75.11.847 >> >> ============================================================ >> >> _______________________________________________ >> Fiware-lab-help mailing list >> Fiware-lab-help at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-lab-help >> > > > -- > =============================================================== > > Massimiliano Nigrelli > Direzione Ricerca e Innovazione - R&D Labmassimiliano.nigrelli at eng.it > > Engineering Ingegneria Informatica S.p.A. > Viale Regione Siciliana, 7275 - 90146 Palermo (Italy) > > Phone: +39 091.75.11.847 > > ============================================================ > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150824/4a7cb6c4/attachment.html>
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