Dear Miguel, Thanks for suggestions. I’ve already told the user to not use Spain region before issuing the ticket. From what you write I understood the problem in instantiating the blueprint template is the lack of a public IP. So let me take this issue in charge (I will give direct support to user) and please let me know which region I should suggest to the user in order to instantiate Kurento. Thanks, Daniele On 14 Jan 2015, at 17:45, MIGUEL CARRILLO PACHECO <miguel.carrillopacheco at telefonica.com> wrote: > Dear Daniele, > > Going to the section where this is done (https://cloud.lab.fiware.org), this notice seems extremely clear. No wonder that he has problems in Spain. > <hbbgjebf.png> > @Federico, he wants to launch blueprints and Spain is not available. What node can we use? > > @Daniele, one more thing. Many nodes do not assign IPs automatically and they do so under demand (sending an email to this list and specifying the node). This is unclear in the portal, let him know. > > Kind regards, > > Miguel > > El 14/01/2015 a las 17:30, Daniele Santoro escribió: >> Dear, >> >> I’m reporting an issue from a developer working on the CreatiFI accelerator: >> >> General Support #25: Unable to launch Kurento blueprint instance >> • Author: Jan Moons >> • Status: New >> • Priority: High >> • Assignee: Trento Tech Support (Italy&Belgium) >> • Category: Brussels Hub (Belgium) >> • Support Type: FIWARE Infrastructure >> >> >> I am trying to launch a Kurento blueprint instance. >> I am following the instructions video of the Kurento team on Youtube. >> https://www.youtube.com/watch?v=lFM12pXeWu8 >> >> But when I want to launch the kurento blueprint error I get a infrastructure error, see screenshot attached. >> >> I have chosen the Spain region, becuase that has the only interface where I can select a public IP!!! >> Switched to region Gent, although I could not select public IP from interface, but also there I have an Infrastructure error, see screenshots attached. >> >> <Mail Attachment.png> >> >> <Mail Attachment.png> >> >> >> _______________________________________________ >> Fiware-lab-help mailing list >> >> Fiware-lab-help at lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-lab-help > > -- > > Please update your address book with my new e-mail address: > miguel.carrillopacheco at telefonica.com > > > ---------------------------------------------------------------------- > _/ _/_/ Miguel Carrillo Pacheco > _/ _/ _/ _/ Telefónica Distrito Telefónica > _/ _/_/_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 > _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N > _/ _/_/ 28050 Madrid (Spain) > Tel: (+34) 91 483 26 77 > > e-mail: > miguel.carrillopacheco at telefonica.com > > > Follow FIWARE on the net > > Website: > http://www.fiware.org > > Facebook: > https://www.facebook.com/eu.fiware > > Twitter: > http://twitter.com/Fiware > > LinkedIn: > https://www.linkedin.com/groups/FIWARE-4239932 > > ---------------------------------------------------------------------- > > > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. > > The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150114/589addae/attachment.pgp>
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