[Fiware-lab-help] Problems related to IDM

[MIGUEL CARRILLO PACHECO]

Dear Artemis,

I am not sure if you have already been re-routed to the owner of the IDM (the UPM). In any case. I put you in direct contact with them (Álvaro Alonso). If the problem is related with WireCloud the contact person is from the UPM, but from a different team.

Best regards,

Miguel
El 20/01/2015 a las 13:52, Artemis Voulkidis escribió:
Hi,

My name is Artemis Voulkidis and I work for the FI-PPP Phase II project FINESCE. In the last few days, we have observed a significant inconvenience regarding the authentication services offered by the global IDM instance. Specifically, we have noticed two abnormal service activity effects. First, Wirecloud authentication is not properly working; if a user is already logged in, then everything is ok. However, if a new login has to be made, then the response from the IDM service to the relevant WireCloud callback url is a 500 error. Moreover, in WP4 we share some services that get authenticated by IDM through the pep-proxy software provided by TID (the managers of these services are CC’ed in this email). Again, during the last few days we have been facing problems with the authentication services.

Has anything changed in the way authentication is handled through the FI-WARE infrastructure, or is this a known, temporal service disruption?

Thank your,
Kind Regards,
Artemis



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