[Fiware-lab-help] Cannot terminate

[Fabio Zünd]

Hi Jose

Thanks for helping me. My instance is now back to Status: Active,
Task: None, Power State: Running, like it was before when it was
working. But unfortunately I cannot connect to it, also not ping it. I
tried to reboot, which was successful, but I still can't ping or
connect. The problem is we are planning to run an important experiment
later this afternoon with this instance and we really need it up and
running. Can you help me?

Best
Fabio


On Fri, Jan 23, 2015 at 12:43 PM, JOSE IGNACIO CARRETERO GUARDE
<joseignacio.carreteroguarde at telefonica.com> wrote:
> Dear Fabio,
>
> I've seen you are using Spanish region and your VM state is deleting ---
> You won't be to create another VM in the Spanish region since it doesn't
> have free resources left.
>
> So, I'm going to drop your "delete" query and I'll restart your VM.
>
> Best regards,
> José Ignacio.
>
> El 23/01/15 a las 12:03, Fabio Zünd escribió:
>> Hi
>>
>> Our filab server instance unexpectedly shutdown yesterday morning. I
>> tried to reboot it but it didn't work. The Task was staying on
>> "rebooting". Then I wanted to terminate it and launch a new instance.
>> Since then the Task is staying on "deleting" but it does not finish.
>> And I cannot launch a new instance. We have an important experiment
>> that we need to run today in the afternoon and we need an instance up
>> and running. Do you know what the problem could be?
>>
>> Best regards
>> Fabio
>> _______________________________________________
>> Fiware-lab-help mailing list
>> Fiware-lab-help at lists.fi-ware.org
>> https://lists.fi-ware.org/listinfo/fiware-lab-help
>
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