Dear Eustaquio, the ticket number is FLUA-1337. Please, in the future keep in CC the ml fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> . Best regards Marco Da: Eustaquio Martin [mailto:eustma at outlook.com] Inviato: mercoledì 15 luglio 2015 12:42 A: Cipriani Marco Oggetto: RE: FIWARE Lab Assistance Thanks for your reply. But I have not received the number of the Associated Jira ticket that you mention De: Cipriani Marco [mailto:marco2.cipriani at telecomitalia.it] Enviado el: miércoles, 15 de julio de 2015 12:04 Para: Eustaquio Martín Morro <eustaquio at softcom.es<mailto:eustaquio at softcom.es>> CC: fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> Asunto: R: FIWARE Lab Assistance Dear Eustaquio, your request for a Community Account upgrade is currently in evaluation. You should have received the number of the associated Jira ticket and you will receive further updates from us soon. I have just forwarded to the second level support the issue about the access to the Cloud Portal with your account. Best regards Marco Da: fiware-lab-help-bounces at lists.fi-ware.org<mailto:fiware-lab-help-bounces at lists.fi-ware.org> [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Eustaquio Martín Morro Inviato: martedì 14 luglio 2015 17:35 A: fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> Oggetto: [Fiware-lab-help] FIWARE Lab Assistance Hi. I'm trying to access the cloud but can not. In the past I could. Now I want to present a project to an accelerator, but I can not implement my project lab. I've tried to request for a Community Account upgrade, but I have no answer. My user is eustma at outlook.com<mailto:eustma at outlook.com>. Please tell me I can do. Thanks. Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150715/d2719269/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 677 bytes Desc: image001.gif URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150715/d2719269/attachment.gif>
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