Dear Jordi, I have just forwarded your request to the Spain node support team. They will be back to you soon. Best regards Marco -----Messaggio originale----- Da: Jordi Vilaplana [mailto:gatasuna at gmail.com] Inviato: giovedì 4 giugno 2015 11:51 A: Cipriani Marco Cc: fiware-lab-help at lists.fi-ware.org Oggetto: Re: [Fiware-lab-help] FI-Lab Assistance Dear Marco, Region: Spain2 Project ID: 00000000000000000000000000002797 Floating IP: 130.206.121.142 Regards, Jordi > On 04 Jun 2015, at 11:49, Cipriani Marco <marco2.cipriani at telecomitalia.it> wrote: > > Dear Jordi, > in order to solve your issue we need to know: > - which region you are using > - your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). > - the Floating IP that you are using. > > Best regards > Marco > > > -----Messaggio originale----- > Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Jordi Vilaplana > Inviato: giovedì 4 giugno 2015 11:42 > A: fiware-lab-help at lists.fi-ware.org > Oggetto: [Fiware-lab-help] FI-Lab Assistance > > I have a Cloud instance with an associated Floating IP and I can’t access it nor is replying to pings. > > It has the corresponding ports open and the instance is running normally. I could access it yesterday. > > Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. > > This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. >
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