Dear Jorge, we are experiencing a networking issue in Spain node, and the support team is working to solve it. Please, try again later. I'm sorry for the inconvenience. As suggested by Daniele, if you have any other problem, please write to the list fiware-lab-help at lists.fi-ware.org (this is needed for properly handling the help requests through our trouble ticketing system) and keep the same list in CC when you reply. Best regards Marco -----Messaggio originale----- Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Daniele Santoro Inviato: giovedì 4 giugno 2015 16:39 A: Jorge Garcia Cc: fiware-lab-help Oggetto: Re: [Fiware-lab-help] Problem with Floating IP Dear, Please keep the ML in CC when you reply for an issue. The status of your request is CLOSED (and answered) from Spain2 support, so I assume the problem is solved and somebody has already updated you. If you have additional problem please let us know. Some hints: - Did you configure the security group associated with your instance properly ? - Did you already check this guide: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron?s=1|1.9364 Best, daniele On 04 Jun 2015, at 12:24, Jorge Garcia <jorgardi at hotmail.com> wrote: > Hi Daniele, > > in relation with this issue, now the "associate ip" option is activated but when I try to associate my floating IP with an instance I get this error "Error:undefined. Cause: 503 Error". After that in the cloud portal the IP appears associated to the instance but I cannot connect: > > IP Address Instance Floating IP Pool > 130.206.121.206 kokeoriontest public-ext-net-01 > > $telnet 130.206.121.206 1026 > Trying 130.206.121.206... > telnet: connect to address 130.206.121.206: Network is unreachable > telnet: Unable to connect to remote host > ------------------------------- > $ telnet 130.206.121.206 22 > Trying 130.206.121.206... > telnet: connect to address 130.206.121.206: Network is unreachable > telnet: Unable to connect to remote host > > ¿Am I doing something wrong? > > Thanks in advance. > > Regards. > Jorge. > > > Subject: Re: [Fiware-lab-help] Problem with Floating IP > > From: daniele.santoro at create-net.org > > Date: Fri, 22 May 2015 09:16:18 +0200 > > CC: fiware-lab-help at lists.fi-ware.org > > To: jorgardi at hotmail.com > > > > Thanks, I'm going to forward your request to Spain support. > > > > Best, > > Daniele > > > > On 22 May 2015, at 00:25, Jorge Garcia <jorgardi at hotmail.com> wrote: > > > > > Hi, > > > > > > In Spain2 > > > > > > Regards. > > > Jorge. > > > > > > Enviado desde mi iPhone > > > > > >> El 21/5/2015, a las 23:03, Daniele Santoro <daniele.santoro at create-net.org> escribió: > > >> > > >> Dear, > > >> > > >> Can you please tell me in witch region you are experiencing this issue ? > > >> > > >> Best, > > >> Daniele > > >> > > >>> On 21 May 2015, at 22:35, Jorge Garcia <jorgardi at hotmail.com> wrote: > > >>> > > >>> Hi, > > >>> > > >>> I'm taking my first steps into "FIWARE Cloud Portal" and after several tests with blueprints and instances it seems like muy public IP address is "blocked". Now, I'm unable to associate my IP to any instance because the "Associate IP" option is desactivated and if I try "Dissassociate Floating IP" or "Release Floating IP" I get this error: > > >>> Error releasing floating IP 130.206.119.108. Cause: 404 Error > > >>> > > >>> {"itemNotFound": {"message": "The resource could not be found.", > > >>> "code": 404}} > > >>> > > >>> Can you help me? (my project name is "jorge-15 cloud") > > >>> > > >>> Thanks in advance. > > >>> > > >>> Jorge García. > > >>> _______________________________________________ > > >>> Fiware-lab-help mailing list > > >>> Fiware-lab-help at lists.fi-ware.org > > >>> https://lists.fi-ware.org/listinfo/fiware-lab-help > > >> > > Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
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