Dear Oscar, in order to solve your issue we need to know: - the ID of instance in which you are experiencing the issue - your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Meanwhile, I’m going to forward your request to the Spain support team. Best regards Marco Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Oscar Ardaiz Inviato: mercoledì 10 giugno 2015 09:05 A: fiware-lab-help at lists.fi-ware.org Oggetto: [Fiware-lab-help] Can not access instance, but was working fine till monday Hi, I installed, access through SSH and used successfully an instance in 130.206.122.49. But now I can not even SSH it, though in control panel it says it is running and active. I am in Spain2. It dead? what should I do? Thanks, Oscar [Inline image 1] Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150610/9a73ec2c/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 39521 bytes Desc: image001.png URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150610/9a73ec2c/attachment.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: logo Ambiente_foglia2.jpg Type: image/jpeg Size: 677 bytes Desc: logo Ambiente_foglia2.jpg URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150610/9a73ec2c/attachment.jpg>
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